A partnership with United Ways of Iowa is uncovering insights about employed community members who struggle under limited assets and constrained income.
Application abandonment and manual overrides drop at First Financial of Maryland FCU after it introduces machine learning to fine-tune its product suite.
Caroline Santangelo uses data insights to help Workers FCU deepen its understanding of members’ needs.
Credit unions are tapping versatile leaders from diverse backgrounds to take advantage of fresh insights and achieve strategic goals.
An empowered staff that drives membership growth and community involvement that enhances local partnerships underpin peer-beating growth numbers at the Maine cooperative.
Credit unions are shuffling staff and reimagining operations to make up for a slowdown in home lending.
How a trio of credit unions from across the country are tackling a universally difficult housing market.
Wings Credit Union unlocked opportunity in its mortgage portfolio by drawing in members with a desirable rate plus a few other perks.
Leaders dish on their own approaches to leading with conscious intent.
A trio of credit union leaders share how tapping into professional networks fueled both professional growth and personal fulfillment.
How Member Loyalty Group grows credit unions’ ability to understand and act on feedback through AI-powered analytics.
Although the industry is chock-full of foundations, some institutions rely on donor-advised funds as a pathway to giving back.
The Fortera Foundation is breaking the cycle of generational poverty by providing essential resources and financial aid to single-parent students.
The United Nations FCU Foundation helps the New York-based credit union make an impact on multiple continents.
The regulator’s Community Development Revolving Loan Fund distributed $3.8 million in grant funding last year, benefitting more than 140 credit unions.
Five years after launching a successful mortgage digital campaign, the New York-based credit union has expanded into other business areas.
After two large Minnesota credit unions merged, staff set to work creating a new brand identity.
Three seasoned marketers share tips and tactics to turn everyday sponsorships into avenues for connection and prosperity.
Marketing spend is up since the onset of COVID-19, but fewer institutions are pursuing new identities, choosing instead to embrace familiarity.
Technology partnerships offer a path to innovation and enhanced member service.
Get Inspired: 3 Mortgage Marketing Pages That Sell