AI Makes An Instant Impact At TruStone Financial
The Minnesota cooperative is only a few months into it but already seeing significant operational gains.
Technology
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Top Technology Articles
Better Core, Better Future
After more than four decades on the same system, Yolo FCU levels up to accommodate a massive field-of-membership expansion.
Inside MSUFCU’s Approach To Innovation
From new brands to emerging fintech opportunities, CEO April Clobes outlines how and why the credit union is constantly pursuing new ventures.
Peer Suite Innovation Tour
January 17, 2025
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Designed to help you uncover deeper insights, enhance performance analysis, and make smarter strategic decisions, this session will ensure you’re equipped to maximize Peer Suite’s potential in 2025. From building more effective peer groups to visualizing strategic goals with Projections, here’s your yearly recap of what’s new in Peer Suite. Learn More About Peer Suite’s
How ITM Strategy Became A Catalyst For Organizational Growth At Public Service
January 13, 2025
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Indiana-based Public Service launched ITMs as part of a broader pivot to deepen member service.
Future-Proofing Credit Unions With Modernized Check Processing
January 5, 2025
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Despite the rise of digital payments, checks remain vital for many businesses and members.
5 Takeaways From Day 1 Of Future Branches 2024
December 5, 2024
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Financial wellness, AI, and a fresh coat of paint are all making a major impact for credit unions and banks across the country.
AI Beyond The Bot: How To Introduce AI Across Your Agent And Member Experiences
December 4, 2024
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Since generative AI burst onto the scene in 2022, AI chatbots or virtual agents have dominated the headlines—becoming a top investment priority for businesses across the customer experience landscape. While AI chatbots represent one key element of a modern member experience strategy, they’re just the beginning when it comes to creating a truly differentiated end-to-end
What Do Credit Unions REALLY Want From Their Core Processors?
December 2, 2024
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A survey of industry leaders shows what tipped the scales when selecting their most recent core provider — the answers extend way beyond the price tag.
Leaders Of The Pack: The Top 20 Cores For Credit Unions
December 2, 2024
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A who’s who and what’s up among providers for the credit union industry’s most critical piece of technology.
Pick Your Provider: Why Some Shops Choose Credit Union-Only Core Processors
December 2, 2024
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Industry leaders share their core conversion stories to credit union-only vendors, citing cost, efficiency, and support as key factors for the switch.
Pick Your Provider: Why Bigger Is (Sometimes) Better
December 2, 2024
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Switching to a core provider that serves credit unions and beyond? Two leaders offer the advice they’d have given themselves if they had to do it all over again.
How First Tech Federal Credit Union Transformed Its Risk Culture
November 11, 2024
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The California cooperative transitioned to a centralized platform where risk assessments and controls are woven into the fabric of everyday processes.
Peer Suite Innovation Tour
Designed to help you uncover deeper insights, enhance performance analysis, and make smarter strategic decisions, this session will ensure you’re equipped to maximize Peer Suite’s ...
How ITM Strategy Became A Catalyst For Organizational Growth At Public Service
Indiana-based Public Service launched ITMs as part of a broader pivot to deepen member service.
Future-Proofing Credit Unions With Modernized Check Processing
Despite the rise of digital payments, checks remain vital for many businesses and members.
5 Takeaways From Day 1 Of Future Branches 2024
Financial wellness, AI, and a fresh coat of paint are all making a major impact for credit unions and banks across the country.
AI Beyond The Bot: How To Introduce AI Across Your Agent And Member Experiences
Since generative AI burst onto the scene in 2022, AI chatbots or virtual agents have dominated the headlines—becoming a top investment priority for businesses across ...
What Do Credit Unions REALLY Want From Their Core Processors?
A survey of industry leaders shows what tipped the scales when selecting their most recent core provider — the answers extend way beyond the price ...
Leaders Of The Pack: The Top 20 Cores For Credit Unions
A who’s who and what’s up among providers for the credit union industry’s most critical piece of technology.
Pick Your Provider: Why Some Shops Choose Credit Union-Only Core Processors
Industry leaders share their core conversion stories to credit union-only vendors, citing cost, efficiency, and support as key factors for the switch.
Pick Your Provider: Why Bigger Is (Sometimes) Better
Switching to a core provider that serves credit unions and beyond? Two leaders offer the advice they'd have given themselves if they had to do ...
How First Tech Federal Credit Union Transformed Its Risk Culture
The California cooperative transitioned to a centralized platform where risk assessments and controls are woven into the fabric of everyday processes.
Browse Topics
What Do Credit Union Leaders Want From The New NCUA Chair?
Aaron Passman
With a new chairman in place, leaders from across the industry offer their hopes and wish lists for the latest iteration of the NCUA board.
Credit Union Microbranches Serve Far-Flung Communities
Savana Morie
For some members of Tongass FCU, the nearest branch can be a plane ride away. Local “microsites” have improved service for those remote locations.
A Creative Mortgage Solution Helps Members Move Forward
Callahan & Associates
Wings Financial’s member-focused approach to lending helps it tackle high mortgage rates.
Insights From The Outside: Christopher Hendry
Aaron Passman
The IC Federal Credit Union chief reflects on how decades spent outside of financial services have shaped his approach to credit union leadership.
A Family Resource Center Gives Its Wyoming Community A Boost
Savana Morie
The Boost Center by Blue combines the work of local non-profits and Blue FCU to promote health, wealth, and happiness.
Credit Unions Step Up As Tax Time Heroes
Savana Morie
Tax season is just around the corner, and two low-income credit unions are gearing up their tax-preparation services.
How ITM Strategy Became A Catalyst For Organizational Growth At Public Service
Aaron Passman
Indiana-based Public Service launched ITMs as part of a broader pivot to deepen member service.
Dodd-Frank’s Section 1071: How Smart Document Sharing Simplifies Compliance
FileInvite
Learn how innovative document-sharing solutions can streamline compliance and foster member trust.
Affinity FCU Manages Change From The Inside Out
Marc Rapport
An executive in charge of communications and change management aligns people and purpose to create lasting organizational impact.
Economic Themes To Consider For 2025
Jason Haley
Look beyond the headlines to better understand what is driving current market trends and how they could impact your credit union’s investment portfolio.