AI Makes An Instant Impact At TruStone Financial
The Minnesota cooperative is only a few months into it but already seeing significant operational gains.
Technology
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Top Technology Articles
Better Core, Better Future
After more than four decades on the same system, Yolo FCU levels up to accommodate a massive field-of-membership expansion.
Inside MSUFCU’s Approach To Innovation
From new brands to emerging fintech opportunities, CEO April Clobes outlines how and why the credit union is constantly pursuing new ventures.
Who’s Using AI? It Depends On The Department.
October 21, 2024
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The introduction of generative AI has transformed the business world in just two years. Here’s how adoption varies by job function.
Ensuring Member Satisfaction: Generation Proof Your Credit Union
October 9, 2024
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Do you know what the members of tomorrow want from their banking experience? The financial landscape is experiencing a seismic generational shift in wealth transfer and technology preferences. How can credit unions enhance member satisfaction while navigating the challenges of technological advancements and evolving consumer expectations? Join Engageware to discover the latest insights from 300
What’s Keeping CIOs Up At Night?
October 7, 2024
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Three technology leaders talk about what’s on the horizon for cybersecurity.
How Langley FCU Reduced Fraud Incidents By 25%
October 7, 2024
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Employees from multiple departments work together to mitigate fraud, reduce response times, and improve member satisfaction at the Virginia cooperative.
Cybersecurity Breaches Are Not Slowing Down
October 7, 2024
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Many breaches, even those resulting in the theft of millions of dollars, are never disclosed because they are not subject to mandatory public reporting.
The Financial Impacts Of Credit Card Fraud
October 7, 2024
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Ensuring payment solutions employ robust fraud detection and enhanced security helps mitigate instances of data exposure and loss.
Cross-Functional Committee. Fierce Fraud Fighting.
October 7, 2024
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A Q&A with committee leaders shows how the credit union’s cross-functional team integrates departments to enhance organizational support, share expertise, and disseminate information.
AI Isn’t Just For Business. Fraudsters Love It, Too.
October 7, 2024
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When it comes to AI and ChatGPT, the intelligence might be artificial but the fraud is real.
What’s In A Name: Vice President Of Retail Quality Control And Projects
September 23, 2024
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Stephanie Sides straddles daily branch operations and strategic management to ensure retail quality at Texas Trust.
UFCU’s Mobile Branch Drives Financial Sense In Underserved Communities
September 23, 2024
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The Texas credit union is extending financial services and resources to geographical areas with limited or no banking presence.
Who’s Using AI? It Depends On The Department.
The introduction of generative AI has transformed the business world in just two years. Here’s how adoption varies by job function.
Ensuring Member Satisfaction: Generation Proof Your Credit Union
Do you know what the members of tomorrow want from their banking experience? The financial landscape is experiencing a seismic generational shift in wealth transfer ...
What’s Keeping CIOs Up At Night?
Three technology leaders talk about what’s on the horizon for cybersecurity.
How Langley FCU Reduced Fraud Incidents By 25%
Employees from multiple departments work together to mitigate fraud, reduce response times, and improve member satisfaction at the Virginia cooperative.
Cybersecurity Breaches Are Not Slowing Down
Many breaches, even those resulting in the theft of millions of dollars, are never disclosed because they are not subject to mandatory public reporting.
The Financial Impacts Of Credit Card Fraud
Ensuring payment solutions employ robust fraud detection and enhanced security helps mitigate instances of data exposure and loss.
Cross-Functional Committee. Fierce Fraud Fighting.
A Q&A with committee leaders shows how the credit union’s cross-functional team integrates departments to enhance organizational support, share expertise, and disseminate information.
AI Isn’t Just For Business. Fraudsters Love It, Too.
When it comes to AI and ChatGPT, the intelligence might be artificial but the fraud is real.
What’s In A Name: Vice President Of Retail Quality Control And Projects
Stephanie Sides straddles daily branch operations and strategic management to ensure retail quality at Texas Trust.
UFCU’s Mobile Branch Drives Financial Sense In Underserved Communities
The Texas credit union is extending financial services and resources to geographical areas with limited or no banking presence.
Browse Topics
3 Popular Case Studies From 2024: Where Are They Now?
Savana Morie
CreditUnions.com revisits three credit unions to learn how their strategies have evolved since their original spotlight and see what’s in store for the future.
5 Lessons About Ground-Level Intelligence From A Rooftop Farm
Alix Patterson
A national leader in urban agriculture shows how front-line insights drive real local impact — and why credit union branches are perfectly positioned to do the same.
At Kirtland Credit Union, Project Management Isn’t Just A Task. It’s An Ethos.
Aaron Passman
Kirtland Credit Union’s five-tiered scoring system and rigorous approval process might look like red tape, but it’s streamlining resource allocation and improving efficiency for credit union for growth.
Financial Wellbeing Is About More Than Vulnerability
Chris Howard
Half of Americans feel financially secure, yet one in five is suffering. A consortium of credit unions is changing the narrative by focusing on emotional engagement and trust.
How To Build AI Strategy In Real Time (Part 1)
Marc Rapport
Six credit union leaders share how they are balancing innovation and governance while deploying new tools.
How To Build AI Strategy In Real Time (Part 2)
Marc Rapport
Six credit union leaders share how they are balancing innovation and governance while deploying new tools.
Credit Union Finance Leaders Saddle Up For 2026
Aaron Passman
After an anxious 2025, CFOs and observers across the industry are preparing for the year ahead — for better or for worse.
Changes Are Why You Need Today’s Nacha Rulebook
Callahan & Associates
Quality payments are a hallmark of the ACH Network. Follow the rules and do right by members.
Hurricane Knocked The Power Out? New Orleans Firemen’s FCU Is Ready.
Aaron Passman
The next big storm in the Gulf isn’t an “if,” it’s a “when,” but the small Gulf-area credit union has a plan to help the community get back on its feet when the time comes.
6 Lessons For Credit Unions From Craft Breweries
Alix Patterson
Craft breweries demonstrate how commitment to value, operational agility, and community focus can ignite growth and drive property.