AI Makes An Instant Impact At TruStone Financial
The Minnesota cooperative is only a few months into it but already seeing significant operational gains.
Technology
Our Technology page is the best place for news on core processing, conversions, fintech partnerships, machine learning, AI, next-gen banking, and more.
Top Technology Articles
Better Core, Better Future
After more than four decades on the same system, Yolo FCU levels up to accommodate a massive field-of-membership expansion.
Inside MSUFCU’s Approach To Innovation
From new brands to emerging fintech opportunities, CEO April Clobes outlines how and why the credit union is constantly pursuing new ventures.
How Are Credit Unions Navigating The Fintech Frontier?
July 8, 2024
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Technology partnerships offer a path to innovation and enhanced member service.
Coloramo Rolls Out A ‘Real’ Strategy To Attract Young Members
July 8, 2024
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The Colorado credit union has debuted a digital brand targeting young consumers and plans to make it available to the entire industry.
What’s In A Name: Assistant Vice President Of Fintech And Mission Integration
July 8, 2024
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A unique set of skills gained during a merger prompted West Community to craft a role dedicated to storytelling and fintech.
Fintech Revenue Is Booming … And That’s Good For Credit Unions
July 2, 2024
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Partnerships with emerging tech firms could benefit the bottom line for credit unions in the years ahead.
Artificial Intelligence Yields Real Results For This Cooperative’s Short-Term Loan Product
June 24, 2024
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Application abandonment and manual overrides drop at First Financial of Maryland FCU after it introduces machine learning to fine-tune its product suite.
A Guide to Empowering Employees & Increasing Operational Efficiency
June 17, 2024
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Watch now to explore the essential role of Knowledge Management in enhancing operational efficiency and employee engagement.
The Future Of Finance And Credit Unions: A Seamless Integration Into Daily Life
June 17, 2024
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Discover what the future of finance holds at TruStage Discovery2024, the credit union industry’s largest virtual conference.
Innovative Card Solutions Enhance Member Engagement And Deliver Exceptional Value
June 10, 2024
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A Q&A with the credit card manufacturing company reveals skills and best practices that set it apart.
‘Digital Readiness’ Means Many Things To Many People. What Does It Mean For Your Credit Union?
June 3, 2024
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Member digital experience, effective use of data, and how AI makes them possible are key topics that have credit union executives asking, “Where are we and where are we going?”
Top 5 Credit Union Strategies For 2024
May 27, 2024
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Insights from more than 300 financial leaders offer a roadmap to navigate the year ahead.
How Are Credit Unions Navigating The Fintech Frontier?
Technology partnerships offer a path to innovation and enhanced member service.
Coloramo Rolls Out A ‘Real’ Strategy To Attract Young Members
The Colorado credit union has debuted a digital brand targeting young consumers and plans to make it available to the entire industry.
What’s In A Name: Assistant Vice President Of Fintech And Mission Integration
A unique set of skills gained during a merger prompted West Community to craft a role dedicated to storytelling and fintech.
Fintech Revenue Is Booming … And That’s Good For Credit Unions
Partnerships with emerging tech firms could benefit the bottom line for credit unions in the years ahead.
Artificial Intelligence Yields Real Results For This Cooperative’s Short-Term Loan Product
Application abandonment and manual overrides drop at First Financial of Maryland FCU after it introduces machine learning to fine-tune its product suite.
A Guide to Empowering Employees & Increasing Operational Efficiency
Watch now to explore the essential role of Knowledge Management in enhancing operational efficiency and employee engagement.
The Future Of Finance And Credit Unions: A Seamless Integration Into Daily Life
Discover what the future of finance holds at TruStage Discovery2024, the credit union industry's largest virtual conference.
Innovative Card Solutions Enhance Member Engagement And Deliver Exceptional Value
A Q&A with the credit card manufacturing company reveals skills and best practices that set it apart.
‘Digital Readiness’ Means Many Things To Many People. What Does It Mean For Your Credit Union?
Member digital experience, effective use of data, and how AI makes them possible are key topics that have credit union executives asking, "Where are we ...
Top 5 Credit Union Strategies For 2024
Insights from more than 300 financial leaders offer a roadmap to navigate the year ahead.
Browse Topics
How APL FCU Builds A Board Succession Pipeline
Aaron Passman
Two programs for aspiring volunteers are building a steady pipeline of ready-to-step-in leaders that trickles up to the director level.
How 2 Credit Unions Reduce Recidivism 1 Class At A Time
Savana Morie
Royal and American 1 credit unions share how their educational programs ensure incarcerated people are reentry ready.
How Super-Prime Borrowers Strengthen Both Margin And Membership
Callahan & Associates
Double‑digit net returns meet reliable credit performance when credit unions build a pipeline of high‑value members primed for deposits and engagement.
A New Leadership Team Focuses On Organic Growth At Verve
Aaron Passman
After years of merger-driven gains, a new senior leadership team and sales culture at Verve is powering a push for organic growth.
Georgia United Turns The Tide On Membership Growth
Aaron Passman
After years of declining membership, a new growth strategy and snappy catch phrase is paying off for the southern credit union.
How A Florida Credit Union Rebuilt Retention After The Great Resignation
Marc Rapport
Longer onboarding, focus groups, and peer leadership help Community First retain strong employees year after year.
What’s In A Name: Chief Efficiency Officer
Savana Morie
Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn front-line fixes into bottom-line wins.
How SWBC’s Contact Center Solutions Help Financial Institutions Stay Connected
Callahan & Associates
Delivering human-centered service in a digital world is no longer a luxury for credit union contact centers — it’s a necessity.
Amanda Garabedian On Leadership
Savana Morie
The CEO of Adventure Credit Union shares tips to maintain credibility amid rapid executive turnover and organizational change.
FedChoice Is Ready For The Next Government Shutdown – Whenever It Comes
Aaron Passman
A cross-functional team comprising nearly 20% of staff helped the Maryland-based credit union manage the crisis while staying focused on helping members.