AI Makes An Instant Impact At TruStone Financial
The Minnesota cooperative is only a few months into it but already seeing significant operational gains.
Technology
Our Technology page is the best place for news on core processing, conversions, fintech partnerships, machine learning, AI, next-gen banking, and more.
Top Technology Articles
Better Core, Better Future
After more than four decades on the same system, Yolo FCU levels up to accommodate a massive field-of-membership expansion.
Inside MSUFCU’s Approach To Innovation
From new brands to emerging fintech opportunities, CEO April Clobes outlines how and why the credit union is constantly pursuing new ventures.
An Argument For Waiting To Deploy EMV
September 12, 2016
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Listerhill Credit Union is among the financial institutions questioning the protective benefits of EMV and asking “what’s the rush?” to shift.
Combat Fraud By Putting Cardholders In The Middle
September 12, 2016
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A new multi-channel alert system provides immediate paybacks for CSCU credit card clients.
How To Avoid Mobile Banking Missteps
September 12, 2016
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A mobile strategy should not be based solely on the specific products offered. Instead, applications should fit into the consumer experience right now.
The Importance Of Integrating Payment Reconciliation With Your Credit Union’s Core
September 12, 2016
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Automating processes by the batch saves time, effort, and money while increasing accuracy and reducing member visits to the branch.
3 Takeaways From Finovate – Day 2
September 9, 2016
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More from the financial innovation event.
3 Takeaways From Finovate – Day 1
September 8, 2016
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What’s new and next at the country’s premier financial innovation event.
Ditch The Overly Objective Annual Review
September 7, 2016
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Listerhill Credit Union relies on regular conversation instead of yearly check-ins.
Why Credit Unions Should Offer Remote Deposit …
September 7, 2016
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… plus, the average monthly transactions and deposit amounts to aim for.
Rod Flowers On Leadership
August 29, 2016
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The vice president of human resources at SECU of Maryland shares insights on managing HR through organizational change, branch modernization, and shifts in brand and culture.
CUbroadcast Highlights Why Small Credit Unions Need Tech To Grow
August 17, 2016
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In episode No. 621, Callahan industry analyst Stephanie Clark talks with Mike Lawson to discuss why credit unions with less than $50 million in assets need new technology to survive in the marketplace.
An Argument For Waiting To Deploy EMV
Listerhill Credit Union is among the financial institutions questioning the protective benefits of EMV and asking “what’s the rush?” to shift.
Combat Fraud By Putting Cardholders In The Middle
A new multi-channel alert system provides immediate paybacks for CSCU credit card clients.
How To Avoid Mobile Banking Missteps
A mobile strategy should not be based solely on the specific products offered. Instead, applications should fit into the consumer experience right now.
The Importance Of Integrating Payment Reconciliation With Your Credit Union’s Core
Automating processes by the batch saves time, effort, and money while increasing accuracy and reducing member visits to the branch.
3 Takeaways From Finovate – Day 1
What’s new and next at the country’s premier financial innovation event.
Ditch The Overly Objective Annual Review
Listerhill Credit Union relies on regular conversation instead of yearly check-ins.
Why Credit Unions Should Offer Remote Deposit …
... plus, the average monthly transactions and deposit amounts to aim for.
Rod Flowers On Leadership
The vice president of human resources at SECU of Maryland shares insights on managing HR through organizational change, branch modernization, and shifts in brand and ...
CUbroadcast Highlights Why Small Credit Unions Need Tech To Grow
In episode No. 621, Callahan industry analyst Stephanie Clark talks with Mike Lawson to discuss why credit unions with less than $50 million in assets ...
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Don’t Wait For Data. FirstLook Analysis Is Available Today.
Callahan & Associates
Callahan & Associates provides an early look at quarterly performance results. Sneak a peek at the latest trends here.
What Credit Unions Can Learn From Mamdani’s Campaign
Alix Patterson
Don’t stop reading because you think this is a love letter to Zohran Mamdani. It’s not about politics; it’s about connection and authenticity. His people-first campaign offers four lessons for credit unions on speaking with purpose and being heard.
Member Experience Is Everything
Aaron Passman
Explore best practices to streamline service, inspire leadership engagement, and improve the member experience.
2 Hot Takes On Member Growth
Rebecca Wessler
Member growth is slowing. What can credit unions do about it? Callahan experts explore how purpose and financial wellbeing might be the key to sustainable member growth.
How Credit Unions Can Compete Through Omnichannel Member Experiences
Callahan & Associates
Futureproof your credit union. Learn how ASAPP Financial Technology’s bank.io OXP | Omnichannel Experience Platform supports credit unions as they compete against direct-to-consumer fintechs.
Why Service And Support Should Guide Your Technology Decisions
Callahan & Associates
Choosing the right credit union core technology provider helps members, employees, and the credit union thrive.
Insights From The Outside: Erling Amundson
Marc Rapport
When Erling Amundson made the jump from Fortune 500s to Langley Federal Credit Union, he brought a knack for member service and systems that listen, learn, and evolve.
3 Ways To Build A Better Member Experience
Rebecca Wessler
Credit unions improve the member experience through training, bilingual service, and bold branch strategies. Explore three stories that show what it takes to connect.
The Member Experience Revolution
Omar Shalabi
How changing consumer behavior is redefining branches as community spaces for advice, education, and connection.
How Credit Limits Impact Cardmember Usage And Loyalty
Callahan & Associates
Increases in credit limits strengthen trust and loyalty; denials risk driving cardholders away.