The Minnesota cooperative leaned on insight from industry peers to create a path for building employees’ skills and knowledge.
Top-Level Takeaways CAP COM provides infrastructure grants that fund needs that don’t normally appeal to gifting. The credit union’s foundation is in its second year of granting $100,000 to a diverse array of service providers. Infrastructure is an essential need that doesn’t easily attract funding, especially in the non-profit world. Its costs underly the ability
VSECU participates in a number of programs to improve the lives of the members and communities it serves. Serious support for a range of groups and projects should not be surprising coming from the second-largest credit union in Vermont one that prides itself on being a values-based organization that publicly focuses on member economic prosperity,
Three ways credit unions are creating engaged, loyal members.
Inside the cooperative’s pandemic response effort and remote working strategy.
Member-directed giving, values-based programs, and the cooperative spirit all guide VSECU’s efforts to leave a positive impact on its community.
Credit unions are experimenting with employee-sponsored small-dollar loan programs at the urging of Filene and the FINRA Foundation.
Nusenda Credit Union works with community partners to identify and support borrowers shut out of traditional lending.
The Virginia cooperative leverages a government-guaranteed loans program to help local business owners make an environmental difference.
After adopting a virtual model for its college internship program, UFCU continued to build out financial wellness counseling, networking, and scholarship components.
Payment capabilities increasingly shape how business owners evaluate their primary financial institution
Coffee and a smile still matter — they’re just not enough. That’s why credit unions are redefining member experience across digital, data, and the entire organization.
The CXO of OUR Credit Union talks about what’s changed, what’s stayed the same, and what matters most as the industry evolves.
Callahan & Associates provides an early look at quarterly performance results. Sneak a peek at the latest trends here.
The CXO of Amplify Credit Union talks about what’s changed, what’s stayed the same, and what matters most as the industry evolves.
The CXO of Teachers FCU talks about what’s changed, what’s stayed the same, and what matters most as the industry evolves.
Credit unions can’t deepen loyalty with a one-size-fits-all experience. Life-stage segmentation helps institutions build relevance, confidence, and trust.
The CXO of Wright-Patt Credit Union talks about what’s changed, what’s stayed the same, and what matters most as the industry evolves.
Shared ownership can quietly fracture a member journey. FORUM Credit Union leans on clear accountability to keep channels aligned.
Member experience leaders talk about what’s changed, what’s stayed the same, and what matters most as the industry evolves.