Virginia

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The Benefits Of A Centralized Analytics Department

With demand for data at an all-time high, two senior credit union leaders share their approach to managing data across the organization.
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7 Ways To Gain A Wider Reach With A Narrow Field Of Membership

Niche credit unions don’t let eligibility requirements hinder innovation or growth.
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How Langley FCU Reduced Fraud Incidents By 25%

Employees from multiple departments work together to mitigate fraud, reduce response times, and improve member satisfaction at the Virginia cooperative.
Features

New Trends Are Shaping Credit Union Recruitment Strategies

Demands for hybrid or remote work and a stronger emphasis on company culture remain key recruitment trends four years after the pandemic.
Features

Langley FCU Offers Financial Refuge For Struggling Savers

The Virginia cooperative bucks the CD trend with a high-rate savings product aimed at members who need help building budgetary resiliency.
Features

The Power Of Business Lending And Services

Two credit unions — one large, one smaller — offer insight from their experience serving the business community.
Features

A Financial Shelter For Vulnerable Homeowners

A collaboration between Freedom First FCU and a local nonprofit is helping consumers ensure they can afford to buy a home and stay there for ...
Features

The Rise Of The Member Experience Analyst

At Langley FCU, a designated role monitors member feedback and works across the organization to ensure the credit union meets expectations.
Features

Credit Unions Are Stepping Up Aid Offerings Amid Strikes

Credit unions serving sectors impacted by work stoppages are rolling out offers to assist members facing economic hardship.
Features

What’s In A Name: Instructional Design Manager

Teamwork and technology build a better learning experience at Northwest FCU.

Is Revenge Savings A Fad? Or A Financial Shift?

After years of post-pandemic splurges for the well-to-do and inflationary pain for the less well off, more Americans are shifting to a discipline of saving. Here’s what that means for members and how credit unions can turn the trend into opportunity.

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