First Financial Creates In-House AI/ML Lending Experience
February 3, 2020
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The Maryland credit union plans to soon go live with a decisioning system that provides speed, flexibility, and fairness.
Analytics
What’s In A Name: Chief Data Officer
December 30, 2019
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John Sahagian’s career parallels the development of data as a marketing and member-engagement tool at BCU.
HR, Analytics, And The Member Experience
December 30, 2019
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Four can’t-miss data points this week on CreditUnions.com.
Best Of Analytics 2019
December 30, 2019
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Five articles from the past 12 months offer best practices, insights, and tips for making the most of business intelligence in 2020.
The Art Of Choosing A Data Scientist
December 16, 2019
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How Wings Financial Credit Union uses internal partnerships to identify outsiders with the right aptitude and attitude.
Chief Data Officer, Christmas Clubs, Better Blogging
December 9, 2019
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Five can’t-miss data points this week on CreditUnions.com.
2020 Vendor Showcase — Part 1
December 9, 2019
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Looking for new solutions? Check out these featured credit union suppliers.
Robotics, In-Branch Technology, Loan Production
September 23, 2019
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Five can’t-miss data points this week on CreditUnions.com.
How BI Busts Out At Teachers Credit Union
September 20, 2019
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The Indiana cooperative is deploying dashboards and robotics to go where Excel has never gone before.
First Financial Creates In-House AI/ML Lending Experience
The Maryland credit union plans to soon go live with a decisioning system that provides speed, flexibility, and fairness.
What’s In A Name: Chief Data Officer
John Sahagian’s career parallels the development of data as a marketing and member-engagement tool at BCU.
HR, Analytics, And The Member Experience
Four can't-miss data points this week on CreditUnions.com.
Best Of Analytics 2019
Five articles from the past 12 months offer best practices, insights, and tips for making the most of business intelligence in 2020.
The Art Of Choosing A Data Scientist
How Wings Financial Credit Union uses internal partnerships to identify outsiders with the right aptitude and attitude.
Chief Data Officer, Christmas Clubs, Better Blogging
Five can't-miss data points this week on CreditUnions.com.
2020 Vendor Showcase — Part 1
Looking for new solutions? Check out these featured credit union suppliers.
Robotics, In-Branch Technology, Loan Production
Five can’t-miss data points this week on CreditUnions.com.
How BI Busts Out At Teachers Credit Union
The Indiana cooperative is deploying dashboards and robotics to go where Excel has never gone before.
Browse Topics
Cost Pressures Are Changing Member Behavior
Savana Morie
First quarter data shows how rising costs are pushing consumers toward flexibility and reshaping borrowing and saving habits.
WSECU Invests In Innovation To Solve Pain Points
Marc Rapport
A dedicated CUSO holding company allows WSECU to move beyond building and back fintech partners it helps shape and scale.
When Employees Own Culture, Service Follows
Savana Morie
Advancial FCU links internal service standards, employee feedback, and peer recognition to create a more consistent experience for both staff and members.
How MSUFCU Builds And Backs Fintech Solutions
Marc Rapport
MSUFCU takes a hands-on approach to fintech, piloting solutions through its in-house lab before scaling and backing them through a wholly owned CUSO.
Members Demand Digital, But They Want Branches, Too
Savana Morie
Affinity Plus FCU has a clear member service mantra: digital for daily, human when it’s hard. Its CEO and CFO share what that looks like in practice.
How A Holding Company Helps Service Credit Union Win At Fintech
Marc Rapport
The New Hampshire cooperative shares how its fintech arm, Service Ventures, evaluates investments, balances risk, and defines success.
Future Bets From Today’s Credit Unions
Marc Rapport
Industry leaders share how they approach fintech investment, balancing immediate needs with longer-term bets while keeping member value and mission at the center.
AI Adoption Is Growing. Are Credit Unions Keeping Pace?
Andrew Lepczyk
New data from Gallup shows half of all employees who work for companies that pay for AI tools use them. Credit unions are building their own momentum.
A Credit Union Bond Beyond Bloodlines
Aaron Passman
For Mike and Dave Valentine, the family business just happens to be credit unions. The father-son duo talk leadership styles, cooperative values, and the lessons they’ve learned from each other along the way.
Connection And Caring Matter As Much As Knowledge And Resources
Chris Howard
People who are truly financially thriving have both means and a sense of security that comes from confidence about the future. Building that kind of emotional engagement requires a deliberate design of everyday interactions.