To create a culture of empowerment, Infinity FCU gives employees a vision to work toward, a decision-making model that managers stand behind, and ongoing training opportunities.
Five can’t-miss data points this week on CreditUnions.com.
In a tight labor market, credit unions find creative ways to attract talent.
Stacy Armijo works across her enterprise and the community to promote member service and brand awareness at Amplify Credit Union.
Credit unions must strike the right balance between the risks they take and the rewards they seek.
What credit unions need to know about members, lending, asset quality, share balances, and more at third quarter 2018.
A family reunion fracas spurs some thought about why it’s important to prepare everyone in an organization to tell its story.
A solid strategy helps credit unions make the most difficult of business decisions: Choosing what not to do.
SECU’s effective lending strategy keeps members first and never gets too complicated.
The power of data analytics to inform and personalize credit union outreach represents a new frontier for member service.
Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.
A rethink of closing costs, rate relief, and employer partnerships helped 7 17 Credit Union build an affordable housing mortgage program that works.
Where is mortgage growth coming from right now? This week, CreditUnions.com covers a mix of home equity campaigns, targeted affordability programs, and niche lending strategies that are bringing borrowers back into the market.
Home equity lending is a winning option for credit unions in today’s mortgage environment. Learn how three different shops meet members’ needs.
Manufactured home loans can provide members access to affordable housing, including those in rural areas. Two credit unions share how they approach the niche product.
After a prolonged slowdown, signs of life are returning to mortgage lending. Growth is uneven, with first-time buyers and shifting rate dynamics driving activity in select segments.
The Michigan cooperative keeps everyday payments working and members happy by using a common friction point to build brand loyalty.
How a former Sam’s Club finance leader adapted his member-first mindset to a not-for-profit credit union.
How a novel role instills SchoolsFirst FCU’s future leaders with an appreciation for its past.
Arriba Advisors co-founder Tom Russell explores how credit unions can bridge the gap between a growth mindset and their technical reality.
Are Your People Prepared?