A Bot In Need Is A Friend Indeed
October 15, 2018
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Robotic process automation at Suncoast Credit Union allows the Florida cooperative to dial up assistance when disaster strikes.
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Strategic Planning Is More Than A Fall Weekend
October 15, 2018
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Taking time throughout the year to discuss the credit union’s strategic direction will help leaders address changes to the landscape as they occur.
Members By The Numbers (2Q18)
October 15, 2018
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Credit unions attracted new members and deepened relationships in the second quarter of 2018.
Come On Baby, Let’s Do The Twist
October 12, 2018
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Unscramble the names of these 12 credit unions whose names go ’round and ’round and ’round.
Incentives For Purpose, Money Market Rates, And 5-Star Reviews
October 8, 2018
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Five can’t-miss data points this week on CreditUnions.com.
Which Credit Union In Every State Returns The Most Value To Members?
October 8, 2018
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An interactive graphic by Callahan & Associates highlights ROM leaders by state. Who’s tops in your state?
How Many Basis Points Does It Take To Keep A Member?
October 8, 2018
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Fort Knox FCU is raising rates on its money market account to discourage members from taking their business elsewhere.
An Incentive For Purpose, Not Personal Gain
October 8, 2018
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Affinity Plus Federal Credit Union redirects incentive payouts on ancillary loan services to contribute to foundation funding.
5 Stars For This Online Review Strategy
October 8, 2018
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Consumers Credit Union’s 5 Star Difference program incents staff to identify positive promoters during member interactions.
Best Of September 2018
October 8, 2018
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Based on September traffic (and our editorial instincts), here are the top articles and blogs that appeared on CreditUnions.com.
A Bot In Need Is A Friend Indeed
Robotic process automation at Suncoast Credit Union allows the Florida cooperative to dial up assistance when disaster strikes.
Members By The Numbers (2Q18)
Credit unions attracted new members and deepened relationships in the second quarter of 2018.
Come On Baby, Let’s Do The Twist
Unscramble the names of these 12 credit unions whose names go ’round and ’round and ’round.
Incentives For Purpose, Money Market Rates, And 5-Star Reviews
Five can't-miss data points this week on CreditUnions.com.
Which Credit Union In Every State Returns The Most Value To Members?
An interactive graphic by Callahan & Associates highlights ROM leaders by state. Who's tops in your state?
How Many Basis Points Does It Take To Keep A Member?
Fort Knox FCU is raising rates on its money market account to discourage members from taking their business elsewhere.
An Incentive For Purpose, Not Personal Gain
Affinity Plus Federal Credit Union redirects incentive payouts on ancillary loan services to contribute to foundation funding.
5 Stars For This Online Review Strategy
Consumers Credit Union’s 5 Star Difference program incents staff to identify positive promoters during member interactions.
Best Of September 2018
Based on September traffic (and our editorial instincts), here are the top articles and blogs that appeared on CreditUnions.com.
Browse Topics
How Inflation Changed Credit Union Member Behavior
Andrew Lepczyk
Inflation has cooled, but its aftereffects still shape how credit union members spend, save, borrow, and relate to their credit union.
What’s In A Name: Chief Strategic Enablement Officer
Savana Morie
Risk gets a rebrand — and a bigger mandate — at MSUFCU, where a Strategic Enablement department helps initiatives move forward while keeping the organization safe and sound.
Aging Is An Adventure At My Credit Union
Aaron Passman
A 55+ member club is helping the Minnesota cooperative strengthen long term relationships, support active aging, and rethink how it serves members later in life.
How A Child Savings Account Program Is Shaping Futures In Harbor Beach
Savana Morie
A public-private partnership in Michigan aims to influence opportunities after high school via a child savings account that provides yearly deposits and every reason to imagine what comes after graduation.
A Short Guide To Compliance With The New Succession Planning Rule
Jennie Boden
Check all the right boxes while tying your credit union compliance efforts to strategy.
The Opportunity For Credit Unions In NCUA’s New Succession Planning Rule
Jennie Boden
Make your succession plan strategic and give it ‘teeth’ to reap the benefits of stronger governance and more effective C-suite leadership.
Manufactured Homes Help Close The Housing Affordability Gap
Aaron Passman
Lower prices and better amenities are making pre-built homes an appealing option for credit unions looking to bolster their balance sheet and borrowers stymied by the affordable housing crisis.
How Prepared Are U.S. Workers For Retirement? The Answer Is, ‘Not Well.’
Andrew Lepczyk
Data from Vanguard shows retirement preparation declines with age, leaving no generation fully ready. The gap presents both a challenge and an opportunity for credit unions.
What’s In A Name: Chief People And Technology Officer
Savana Morie
It’s not every day a technology leader takes over HR. Vantage West’s Rob Hoyle explains why the two disciplines are linked now more than ever.
The Employee Benefit Cost Crisis And The Financial Strategy Forward-Thinking Credit Unions Are Using To Solve It
Callahan & Associates
Rising credit union benefit costs don’t have to remain a permanent operating burden.
Strategic Planning Is More Than A Fall Weekend