What’s In A Name: Chief Research And Digital Experience Officer
Ami Iceman Haueter takes on a new C-level role and a merged division to drive digital innovation at MSUFCU.
Ami Iceman Haueter takes on a new C-level role and a merged division to drive digital innovation at MSUFCU.
Automated dashboards and scorecards uncover actionable insights decision-makers can use in real-time.
DEI, financial wellbeing, and economic uncertainty were the big topics of the day.
The battle for fee income, the crucial role of impact, and more were all highlights of the first day’s sessions in Washington.
While the cooperative is focused on filling financial services gaps in the Chicagoland area, a host of community partners are working to meet other needs.
This year’s lending solutions provide inventive ways for credit unions to serve members.
Americans are buying their first homes — and selling them — at the oldest average age on record.
Pumping up membership via indirect loans can be beneficial, but the strategy has its downsides.
With post-pandemic college enrollment on the rise and inflationary pressures impacting family finances, 2023 offers a big opportunity for credit unions in private student lending.
In between catching the latest break out session, networking in the exhibit hall, and hiking the Hill, take some time to explore these local haunts.

The Michigan cooperative keeps everyday payments working and members happy by using a common friction point to build brand loyalty.

How a former Sam’s Club finance leader adapted his member-first mindset to a not-for-profit credit union.

How a unique role instills SchoolsFirst FCU’s future leaders with an appreciation for its past.

Arriba Advisors co-founder Tom Russell explores how credit unions can bridge the gap between a growth mindset and their technical reality.

RKL offers insight, expertise, and experience to help fight off growing threats.

Members are anxious about their financial futures, even as credit unions remain financially strong. Institutions that respond to this moment can make 2026 a turning point.

Global events are flowing directly into household budgets, reshaping how credit union members save, borrow, and cope. Such trends don’t always show up in headline data.

Credit unions are benefiting from a rare margin advantage as loans reprice slower than deposits. The question now is how institutions will use that strength to better serve members.

Membership growth is slowing, but financial activity is not. What does the modern financial relationship look like?

Inflation, war, and uncertain futures have reshaped members’ needs in 2026. What does credit union performance data from the first quarter of 2026 say about household budgets, inflation pressures, and more?