With membership growth outpacing employee growth, member service representatives today are serving more members than they did five years ago.
Whether a credit union selects a federal or state charter depends heavily on that institution’s regulatory needs and expansion goals.
From sky-high housing prices to increased credit card spending and beyond, these are the prime factors influencing today’s lending landscape.
With deposits per branch up 50% in the past five years, many credit unions are redeploying staff to provide more holistic offerings such as financial counseling.
The regulator’s Community Development Revolving Loan Fund distributed $3.8 million in grant funding last year, benefitting more than 140 credit unions.
Marketing spend is up since the onset of COVID-19, but fewer institutions are pursuing new identities, choosing instead to embrace familiarity.
Partnerships with emerging tech firms could benefit the bottom line for credit unions in the years ahead.
Penetration growth is uneven across product lines, with share draft and auto loans blazing a trail in the past decade while other products remain stagnant.
Revenue per member has soared despite an industrywide slowdown in membership growth.
Census data shows credit unions have a lot of work in front of them to make housing affordable for members.
This year’s finalists are reimagining how credit unions use data to boost service levels and improve efficiencies.
In order to adopt a more proactive strategy, the Iowa cooperative is using a dedicated product development team to promote visibility and follow-through from idea to launch.
This year’s finalists are reimagining how credit unions can use AI to combine cutting-edge technology with old-school member service.
Financial advice comes in many forms. How can credits union make sure they are the No. 1 choice for their members?
This year’s finalists are uncovering new ways to harness the power of technology to improve and expand lending across the industry.
A program to help staffers improve their savings skills generated more than $200,000 in deposits and helped change participants’ financial habits.
As Super Bowl LX nears, the Callahan Bowl prediction model says the Seahawks will see green en route to the Lombardi Trophy.
Lending is evolving, and credit unions are adapting. This week, CreditUnions.com examines how shifting economic conditions are reshaping lending strategies.
Affordability pressures, extended loan terms, and shifting vehicle values are forcing institutions to look beyond familiar structures and reconsider how to balance risk and return.
Credit unions are uniquely well-positioned to guide members through uncertainty and fill essential funding gaps.