The State Of The American Consumer
October 28, 2024
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How the country’s economic gains on paper fail to capture the financial strain millions of Americans face in their checkbook.
Industry Insights
How Well Do You Know U.S. Consumer Sentiment?
October 28, 2024
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Take this short quiz to test your knowledge of Americans’ economic opinions, habits, and more.
Who’s Using AI? It Depends On The Department.
October 21, 2024
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The introduction of generative AI has transformed the business world in just two years. Here’s how adoption varies by job function.
Industry Snapshot: Credit Union Fields Of Membership
October 14, 2024
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Multiple common bond and community charters comprise the majority of the industry, but niche fields of membership boast some of the largest institutions.
50 Basis Points. No Unanimous Agreement.
October 7, 2024
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Look beyond the headlines to discover the driving forces behind market trends and consider how they impact a credit union’s investment portfolio.
AI Isn’t Just For Business. Fraudsters Love It, Too.
October 7, 2024
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When it comes to AI and ChatGPT, the intelligence might be artificial but the fraud is real.
Americans Aren’t Ready For Retirement. Credit Unions Can Help.
September 30, 2024
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A new YouGov study indicates only one-third of consumers expect to have enough money saved for retirement by age 65, and virtually no one is confident about their plans once they stop working.
More Branches, But Smaller And Smarter
September 23, 2024
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Cooperatives are expanding branch networks as banks of all sizes pull back from brick-and-mortar.
Loan Trends In 2Q24
September 11, 2024
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Fluctuating loan demand upset credit union lending pipelines and balance sheets in the first half of the year. How significant were these impacts?
Macroeconomic Indicators In 2Q24
September 11, 2024
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Six data points showcase what’s happening in the U.S. economy that could direct credit union decision-making for the rest of the year.
The State Of The American Consumer
How the country’s economic gains on paper fail to capture the financial strain millions of Americans face in their checkbook.
How Well Do You Know U.S. Consumer Sentiment?
Take this short quiz to test your knowledge of Americans’ economic opinions, habits, and more.
Who’s Using AI? It Depends On The Department.
The introduction of generative AI has transformed the business world in just two years. Here’s how adoption varies by job function.
Industry Snapshot: Credit Union Fields Of Membership
Multiple common bond and community charters comprise the majority of the industry, but niche fields of membership boast some of the largest institutions.
AI Isn’t Just For Business. Fraudsters Love It, Too.
When it comes to AI and ChatGPT, the intelligence might be artificial but the fraud is real.
Americans Aren’t Ready For Retirement. Credit Unions Can Help.
A new YouGov study indicates only one-third of consumers expect to have enough money saved for retirement by age 65, and virtually no one is ...
More Branches, But Smaller And Smarter
Cooperatives are expanding branch networks as banks of all sizes pull back from brick-and-mortar.
Loan Trends In 2Q24
Fluctuating loan demand upset credit union lending pipelines and balance sheets in the first half of the year. How significant were these impacts?
Macroeconomic Indicators In 2Q24
Six data points showcase what's happening in the U.S. economy that could direct credit union decision-making for the rest of the year.
Browse Topics
Don’t Wait For Data. FirstLook Analysis Is Available Today.
Callahan & Associates
Callahan & Associates provides an early look at quarterly performance results. Sneak a peek at the latest trends here.
What Credit Unions Can Learn From Mamdani’s Campaign
Alix Patterson
Don’t stop reading because you think this is a love letter to Zohran Mamdani. It’s not about politics; it’s about connection and authenticity. His people-first campaign offers four lessons for credit unions on speaking with purpose and being heard.
Member Experience Is Everything
Aaron Passman
Explore best practices to streamline service, inspire leadership engagement, and improve the member experience.
2 Hot Takes On Member Growth
Rebecca Wessler
Member growth is slowing. What can credit unions do about it? Callahan experts explore how purpose and financial wellbeing might be the key to sustainable member growth.
How Credit Unions Can Compete Through Omnichannel Member Experiences
Callahan & Associates
Futureproof your credit union. Learn how ASAPP Financial Technology’s bank.io OXP | Omnichannel Experience Platform supports credit unions as they compete against direct-to-consumer fintechs.
Why Service And Support Should Guide Your Technology Decisions
Callahan & Associates
Choosing the right credit union core technology provider helps members, employees, and the credit union thrive.
Insights From The Outside: Erling Amundson
Marc Rapport
When Erling Amundson made the jump from Fortune 500s to Langley Federal Credit Union, he brought a knack for member service and systems that listen, learn, and evolve.
3 Ways To Build A Better Member Experience
Rebecca Wessler
Credit unions improve the member experience through training, bilingual service, and bold branch strategies. Explore three stories that show what it takes to connect.
The Member Experience Revolution
Omar Shalabi
How changing consumer behavior is redefining branches as community spaces for advice, education, and connection.
How Credit Limits Impact Cardmember Usage And Loyalty
Callahan & Associates
Increases in credit limits strengthen trust and loyalty; denials risk driving cardholders away.
50 Basis Points. No Unanimous Agreement.