Consumer Sentiments And Employee Insights (3Q 2018)
Real comments from online review sites to inform strategies, policies, and practices.
Real comments from online review sites to inform strategies, policies, and practices.
Credit unions must deliver ever-greater value to their members. This requires constant investment that is made easier, and more successful, by collaboration.
Lost momentum is hard to get back, and the loss of forward momentum in the U.S. economy has become entrenched.
Based on December traffic (and our editorial instincts), here are the top articles and blogs that appeared on CreditUnions.com.
Five can’t-miss data points this week on CreditUnions.com.
Total auto balances were on the rise as annual growth surpassed 10.8% in the third quarter of 2018.
Five can’t-miss data points this week on CreditUnions.com.
Deposit balances were on the rise as annual growth hit 5.0% in the third quarter of 2018.
What does the industry have to say about this knowledge-based offering from Callahan & Associates?
What does the industry have to say about this knowledge-based offering from Callahan & Associates?

Hands-on work with artificial intelligence tools is future-proofing staff members, giving them the confidence to adoption new technology and embrace efficiencies.

Wages briefly caught up with inflation, but rising costs have pushed them back into negative territory. Here’s what that shift means for member finances and credit union performance.

Suncoast Credit Union balances near-term needs with longer-term bets, applying discipline to timing, valuation, and fit to decide when to invest and when to walk away.

Looking for quarterly data coverage, expert analysis, lessons from leading credit unions, and more? Callahan has it covered. Comparing top-level performance and digging into the details has never been easier.
First quarter data shows how rising costs are pushing consumers toward flexibility and reshaping borrowing and saving habits.

A dedicated CUSO holding company allows WSECU to move beyond building and back fintech partners it helps shape and scale.

Advancial FCU links internal service standards, employee feedback, and peer recognition to create a more consistent experience for both staff and members.

MSUFCU takes a hands-on approach to fintech, piloting solutions through its in-house lab before scaling and backing them through a wholly owned CUSO.

Affinity Plus FCU has a clear member service mantra: digital for daily, human when it’s hard. Its CEO and CFO share what that looks like in practice.

The New Hampshire cooperative shares how its fintech arm, Service Ventures, evaluates investments, balances risk, and defines success.
The Importance Of Collaboration In 2019