Collections

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Intelligent Communication Strategies To Improve Your Collections Efforts

A scalable solution for outsourcing collections can save up to 50% compared with in-house efforts.
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There’s No Place Like Home With A 12.5-Year Loan

One Idaho cooperative stands out in a rural market dominated by credit unions with a new package of home loans that serve educators and first ...
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A Better Member Experience Is Only A Text Message Away

Four credit unions share insights from their text messaging initiatives.
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7 Credit Unions. 2 Questions About Prepping For More Pandemic Fallout

Cooperatives from coast to coast are boosting PLL and collections while continuing member outreach.
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How To Build A Better Collections Process

The need to streamline paperwork spurred Wings Financial Credit Union to rethink its loan collections.
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Analytics Offer A Smarter Approach To Collections And Underwriting

A new approach to debt collection at WSECU is cutting contact center costs by $8,000 a month and identifying borrowers that need early intervention.
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Protecting Your Portfolio From Delinquent Auto Loan Accounts

Now is the time to evaluate your credit union’s collections operation.
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Technology Deployed With Change Management Can Boost Operational Excellence.

A successful change management strategy gives teams the tools to navigate workplace changes in a deliberate, thoughtful, and results-oriented manner.
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Outsourced Collections Halloween Horror Stories

Properly vetting third-party collectors can ensure laws are followed and members are treated fairly.
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5 Standard Reports Your Outsourced Collections Partner Should Provide

If your credit union works with a third-party vendor for your collections efforts, you know how important it is to ensure your partners perform at ...
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