Intelligent Communication Strategies To Improve Your Collections Efforts
A scalable solution for outsourcing collections can save up to 50% compared with in-house efforts.
A scalable solution for outsourcing collections can save up to 50% compared with in-house efforts.
One Idaho cooperative stands out in a rural market dominated by credit unions with a new package of home loans that serve educators and first responders.
Four credit unions share insights from their text messaging initiatives.
Cooperatives from coast to coast are boosting PLL and collections while continuing member outreach.
The need to streamline paperwork spurred Wings Financial Credit Union to rethink its loan collections.
A new approach to debt collection at WSECU is cutting contact center costs by $8,000 a month and identifying borrowers that need early intervention.
Now is the time to evaluate your credit union’s collections operation.
A successful change management strategy gives teams the tools to navigate workplace changes in a deliberate, thoughtful, and results-oriented manner.
Properly vetting third-party collectors can ensure laws are followed and members are treated fairly.
If your credit union works with a third-party vendor for your collections efforts, you know how important it is to ensure your partners perform at an optimal level. These are the five standard reports that you should expect from your collections partner.
With the Fed poised to continue cutting interest rates, the near-term outlook for the credit union earnings model is much more promising.
After adjusting to a new normal following a slew of rate increases, repricing opportunities could be on the horizon.
The latest quarterly performance metrics from across the credit union industry, including loan growth, income and expenses, and more.
Higher interest rates have forced members to pick and choose which debts to repay and which to postpone, which doesn’t fare well for revolving products.
Each year, Affinity Plus takes an ice-cold dive to make a big impact in the community.
Look beyond the headlines to discover the driving forces behind market trends and consider how they impact a credit union’s investment portfolio.
Leaders share how grant funding has supported members on the fringes of financial ruin while underpinning credit union growth.
CDFIs offer loans, investments, and financial education to individuals and businesses that might not have access to traditional banking services. Learn more about these financial first responders.
As the nation’s largest community development credit union, Suncoast is a force for development, collaboration, and innovation.
From focus groups to influencer marketing, two credit unions share why advisory boards are a valuable tool for any credit union.