What’s In A Name: Chief Efficiency Officer
Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn front-line
Finance
Your hub to learn how credit unions manage assets and liabilities, boost non-interest income, improve efficiencies and productivity, and maximize returns.
Top Finance Articles
6 Lessons For Credit Unions From Craft Breweries
Craft breweries demonstrate how commitment to value, operational agility, and community focus can ignite growth and drive property.
The K-Shaped Recovery And An Economy Divided
Inflation, debt, and income inequality are fueling a K-shaped, post-pandemic recovery, widening the gap between different economic segments and challenging lower-income households.
Earnings By The Numbers (2Q 2016)
November 21, 2016
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Total revenue for all credit unions topped $29 billion in the second half of 2016. Learn what happened with interest income, non-interest income, and ROA.
Rewards For Loyalty, Booms And Busts, And Credit Union Earnings
November 21, 2016
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Three can’t-miss data points featured this week on CreditUnions.com.
3 Takeaways From Trendwatch 3Q 2016
November 17, 2016
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Shares, member business loans, and the fallout from the Wells Fargo scandal. How did credit unions perform in the third quarter?
Credit Union Investments Defied Expectations In 3Q 2016
November 15, 2016
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With market uncertainty, it’s surprising to see a quarter-over-quarter and year-over-year increase in investments. Less surprising is the attraction of short-term investments.
Member Business Lending Grows In Third Quarter
November 15, 2016
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The industry sets new records as the portfolio tops $58 billion. The top 10 list spans the nation.
Leaders In Efficiency For Third Quarter 2016
November 14, 2016
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Credit unions posted a slight improvement in the efficiency ratio versus one year ago. Check out this leader table to see which credit unions beat the industry average.
For The Bond Market, It’s Been A Good Run
November 10, 2016
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The lack of liquidity in the bond market has been an ongoing problem, and now the dam seems to be breaking.
Wright-Patt By The Numbers
November 8, 2016
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This Midwestern credit union’s performance highlights the power of the cooperative model.
GTE By The Numbers
November 7, 2016
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The team at GTE FCU managed the credit union through home prices declines and high unemployment.
U.S. Mortgages: Credit Unions Vs. Banks
November 7, 2016
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What does new Home Mortgage Disclosure Act data say about credit union performance?
Earnings By The Numbers (2Q 2016)
Total revenue for all credit unions topped $29 billion in the second half of 2016. Learn what happened with interest income, non-interest income, and ROA.
Rewards For Loyalty, Booms And Busts, And Credit Union Earnings
Three can't-miss data points featured this week on CreditUnions.com.
3 Takeaways From Trendwatch 3Q 2016
Shares, member business loans, and the fallout from the Wells Fargo scandal. How did credit unions perform in the third quarter?
Credit Union Investments Defied Expectations In 3Q 2016
With market uncertainty, it’s surprising to see a quarter-over-quarter and year-over-year increase in investments. Less surprising is the attraction of short-term investments.
Member Business Lending Grows In Third Quarter
The industry sets new records as the portfolio tops $58 billion. The top 10 list spans the nation.
Leaders In Efficiency For Third Quarter 2016
Credit unions posted a slight improvement in the efficiency ratio versus one year ago. Check out this leader table to see which credit unions beat ...
Wright-Patt By The Numbers
This Midwestern credit union’s performance highlights the power of the cooperative model.
GTE By The Numbers
The team at GTE FCU managed the credit union through home prices declines and high unemployment.
U.S. Mortgages: Credit Unions Vs. Banks
What does new Home Mortgage Disclosure Act data say about credit union performance?
Browse Topics
Meet The Finalists For The 2026 Innovation Series: Data And Decision Intelligence
Callahan & Associates
This year’s finalists are reimagining how credit unions use data to boost service levels and improve efficiencies.
A New Product Playbook Is Driving Change At Premier Credit Union
Savana Morie
In order to adopt a more proactive strategy, the Iowa cooperative is using a dedicated product development team to promote visibility and follow-through from idea to launch.
Meet The Finalists For The 2026 Innovation Series: AI-Powered Member Experience
Callahan & Associates
This year’s finalists are reimagining how credit unions can use AI to combine cutting-edge technology with old-school member service.
When Members Don’t Turn To FIs, They Turn To Friends And Family
Andrew Lepczyk
Financial advice comes in many forms. How can credits union make sure they are the No. 1 choice for their members?
Meet The Finalists For The 2026 Innovation Series: Reimagining The Lending Experience
Callahan & Associates
This year’s finalists are uncovering new ways to harness the power of technology to improve and expand lending across the industry.
A Small Match Builds Big Emergency Savings At Lake Trust
Aaron Passman
A program to help staffers improve their savings skills generated more than $200,000 in deposits and helped change participants’ financial habits.
Credit Union Data Predicts Who Will Win Super Bowl 2026
Andrew Lepczyk
As Super Bowl LX nears, the Callahan Bowl prediction model says the Seahawks will see green en route to the Lombardi Trophy.
140 Million Reasons To Lend
Aaron Passman
Lending is evolving, and credit unions are adapting. This week, CreditUnions.com examines how shifting economic conditions are reshaping lending strategies.
Rethinking Auto Lending And The Choices Facing Credit Union Leaders
Callahan & Associates
Affordability pressures, extended loan terms, and shifting vehicle values are forcing institutions to look beyond familiar structures and reconsider how to balance risk and return.
What Credit Unions Can Do NOW To Launch And Expand Student Lending Programs
Callahan & Associates
Credit unions are uniquely well-positioned to guide members through uncertainty and fill essential funding gaps.
For The Bond Market, It’s Been A Good Run