What’s In A Name: Chief Efficiency Officer
Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn front-line
Finance
Your hub to learn how credit unions manage assets and liabilities, boost non-interest income, improve efficiencies and productivity, and maximize returns.
Top Finance Articles
6 Lessons For Credit Unions From Craft Breweries
Craft breweries demonstrate how commitment to value, operational agility, and community focus can ignite growth and drive property.
The K-Shaped Recovery And An Economy Divided
Inflation, debt, and income inequality are fueling a K-shaped, post-pandemic recovery, widening the gap between different economic segments and challenging lower-income households.
Follow The Leaders
March 21, 2016
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This week, CreditUnions.com looks at the top 10 credit union leaders in operating income, average member relationships, SBA loans, and loan-to-share ratio.
A Fearful Game Of Connect The Dots
March 17, 2016
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The Fed has been throwing off mixed signals for years; yesterdays FOMC statement was just the latest.
Strategies To Set Up Shop In A New Market
March 14, 2016
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After only a few years, two new offices in Washington, DC, are responsible for 60% of the mortgage loan growth recorded by United Nations Federal Credit Union.
Ent Credit Union’s Guide To Process Improvement
March 11, 2016
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What one credit union learned from a concentrated effort to improve productivity and efficiency.
The European Central Bank Is Not The Federal Reserve
March 10, 2016
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Memo to U.S. traders: Set aside the ECB and focus on what our own Fed might say next week.
3 Takeaways From Callahans 2016 Suppliers Webinar
March 8, 2016
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What credit union vendors should know about the industry as 2016 kicks into full swing.
3 Takeaways From Callahan’s 2016 Suppliers’ Webinar
March 8, 2016
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What credit union vendors should know about the industry as 2016 kicks into full swing.
Serve Indirect Borrowers With Convenient Online Payment Solutions
March 7, 2016
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A solid indirect payment solution can lead to strong relationships with new borrowers and multiple potential income streams.
Hot Or Cold?
March 3, 2016
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Friday’s U.S. jobs report is taking on more importance than we have seen in some time.
How 2 Credit Unions Became Leaders In Member Growth
March 2, 2016
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A big Indiana credit union offers high rates to savers while a small Virginia credit union charges ahead with a community charter.
Follow The Leaders
This week, CreditUnions.com looks at the top 10 credit union leaders in operating income, average member relationships, SBA loans, and loan-to-share ratio.
Strategies To Set Up Shop In A New Market
After only a few years, two new offices in Washington, DC, are responsible for 60% of the mortgage loan growth recorded by United Nations Federal ...
Ent Credit Union’s Guide To Process Improvement
What one credit union learned from a concentrated effort to improve productivity and efficiency.
The European Central Bank Is Not The Federal Reserve
Memo to U.S. traders: Set aside the ECB and focus on what our own Fed might say next week.
3 Takeaways From Callahans 2016 Suppliers Webinar
What credit union vendors should know about the industry as 2016 kicks into full swing.
3 Takeaways From Callahan’s 2016 Suppliers’ Webinar
What credit union vendors should know about the industry as 2016 kicks into full swing.
Serve Indirect Borrowers With Convenient Online Payment Solutions
A solid indirect payment solution can lead to strong relationships with new borrowers and multiple potential income streams.
Hot Or Cold?
Friday's U.S. jobs report is taking on more importance than we have seen in some time.
How 2 Credit Unions Became Leaders In Member Growth
A big Indiana credit union offers high rates to savers while a small Virginia credit union charges ahead with a community charter.
Browse Topics
Future Bets For Fintech
Rebecca Wessler
Credit unions are making decisions about where to build, invest, and partner as they balance today’s priorities with tomorrow’s opportunities.
Future Bets From Today’s Credit Unions
Marc Rapport
Industry leaders share how they approach fintech investment, balancing immediate needs with longer-term bets while keeping member value and mission at the center.
Competing For Gen Z, SMBs, And The Future Of Money
Callahan & Associates
Credit unions that enable seamless movement between fiat and digital assets position themselves as a trusted on- and off-ramp.
The Financial Readiness Gap: Credit Unions Evaluate It Every Day. But Who Builds It?
Callahan & Associates
The credit unions that win the next generation will be the ones that showed up early, when young members were forming habits and deciding whom to trust.
Defending Your Credit Union Against Fraud Means Fighting Fire With Smarter Fire
Callahan & Associates
The challenge is no longer whether to adopt AI, but how to adopt it responsibly with the right governance, the right partners, and the right balance between technology and human oversight.
Digital Assets Are Coming For Payments. Are Credit Unions Ready?
Andrew Lepczyk
McKinsey projects trillions of dollars in growth across digital assets, with money movement emerging as one of the biggest opportunities.
The Long Game For Fintech At FORUM Credit Union
Marc Rapport
The Indiana cooperative blends internal development with selective partnerships to meet members’ needs today now while positioning for what’s next.
Mission Fed Weighs Fintech Returns Against Real-World Fit
Marc Rapport
The San Diego cooperative leans on its CUSO and the CURQL network to make fintech investments, but member needs still guide which solutions ultimately make it into the credit union’s operations.
AI Boot Camp Is More Than Basic Training At Clearview FCU
Aaron Passman
Hands-on work with artificial intelligence tools is future-proofing staff members, giving them the confidence to adopt new technology and embrace efficiencies.
Stable Economy. Strained Households.
Andrew Lepczyk
Wages briefly caught up with inflation, but rising costs have pushed them back into negative territory. Here’s what that shift means for member finances and credit union performance.
A Fearful Game Of Connect The Dots