What’s In A Name: Chief Efficiency Officer
Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn front-line
Finance
Your hub to learn how credit unions manage assets and liabilities, boost non-interest income, improve efficiencies and productivity, and maximize returns.
Top Finance Articles
6 Lessons For Credit Unions From Craft Breweries
Craft breweries demonstrate how commitment to value, operational agility, and community focus can ignite growth and drive property.
The K-Shaped Recovery And An Economy Divided
Inflation, debt, and income inequality are fueling a K-shaped, post-pandemic recovery, widening the gap between different economic segments and challenging lower-income households.
Callahan’s 2015 Executive Outlook Survey
January 19, 2016
No Comments
Does the future look bright for U.S. credit unions? Industry leaders weigh in on where they see opportunities and challenges.
China Cracks Again
January 7, 2016
No Comments
A drop in the Chinese currency sparks a new wave of selling.
Equity Investment Is A Big Idea For 2016
January 4, 2016
No Comments
Crowdfunding provides opportunities for credit unions, small businesses, investors, and local communities.
The Collector’s 3-Step Guide To Resolving Delinquent Accounts
December 7, 2015
No Comments
Here are some time-tested ways to research, communicate, and “close the sale” that works for the debtor and the credit union.
A Return To Normal
December 3, 2015
No Comments
After the big jump in October payrolls, a more normal gain is expected.
Banking’s Not Getting “Uberized” But Analytics Do Matter
November 30, 2015
No Comments
Credit unions should get together to tackle data, overcome challenges, and compete.
Credit Unions Lend More Than $1 Billion A Day So Far In 2015
November 23, 2015
No Comments
States all across the nation posted significant year-to-date growth in mortgage originations when compared to the same time frame last year.
4 Things To Know About Auto Lending In Third Quarter 2015
November 19, 2015
No Comments
Auto lending is the power behind this quarters never-before-seen lending activity. Here’s why.
Double Or Nothing
November 19, 2015
No Comments
Movement in the excess reserve rate could mean a major increase in income.
Highlights From Third Quarter 2015 Industry Performance
November 18, 2015
No Comments
Learn by how much the industry has increased its asset base, loans, shares, member relationships, and more.
Callahan’s 2015 Executive Outlook Survey
Does the future look bright for U.S. credit unions? Industry leaders weigh in on where they see opportunities and challenges.
Equity Investment Is A Big Idea For 2016
Crowdfunding provides opportunities for credit unions, small businesses, investors, and local communities.
The Collector’s 3-Step Guide To Resolving Delinquent Accounts
Here are some time-tested ways to research, communicate, and “close the sale” that works for the debtor and the credit union.
A Return To Normal
After the big jump in October payrolls, a more normal gain is expected.
Banking’s Not Getting “Uberized” But Analytics Do Matter
Credit unions should get together to tackle data, overcome challenges, and compete.
Credit Unions Lend More Than $1 Billion A Day So Far In 2015
States all across the nation posted significant year-to-date growth in mortgage originations when compared to the same time frame last year.
4 Things To Know About Auto Lending In Third Quarter 2015
Auto lending is the power behind this quarters never-before-seen lending activity. Here's why.
Double Or Nothing
Movement in the excess reserve rate could mean a major increase in income.
Highlights From Third Quarter 2015 Industry Performance
Learn by how much the industry has increased its asset base, loans, shares, member relationships, and more.
Browse Topics
Financial Market Jitters Escalate
Jason Haley
Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.
Takeaways From Day 2 Of GAC
Aaron Passman
From macroeconomics to multiculturalism, the future of AI, and more, the second day of this year’s convention was packed with insights.
Takeaways From Day 1 Of GAC
Aaron Passman
From new attitudes to new ways of thinking about service delivery, here’s a look at the first day of the industry’s biggest event.
Credit Union Storytelling With A Mission Focus
Marc Rapport
Storytelling drives growth and loyalty at Navy Federal, where real member experiences become narratives that strengthen trust, reinforce value, and build lasting relationships.
How Lake Trust Turns Member Experiences Into Brand Strategy
Savana Morie
From where stories come from to how they’re produced and distributed, Lake Trust shares how authentic member narratives strengthen its brand and show what “positive impact” looks like in action.
How An Internal Storyteller Fuels Member Growth At Navy Federal
Marc Rapport
An expert in user experience turns complex problems and opportunities into narratives that guide leaders toward confident decisions and growth-focused investment.
At Ardent Credit Union, Deposits Are A ‘Slam Dunk’
Aaron Passman
The Philadelphia-area cooperative scores among rate-shopping members with a co-branded certificate that links savings returns to college basketball results.
The Strategic Case For Rethinking Credit Card Issuing
Callahan & Associates
The credit unions that will win the next decade of card growth are those that treat credit cards not as one time product launches but as dynamic ecosystems requiring continuous investment.
What Gen Z Is Really Looking For In A Credit Union
Callahan & Associates
Gen Z’s faith in traditional institutions gives credit unions a rich opportunity to serve as a key source of financial guidance.
What’s Job No. 2?
Aaron Passman
CreditUnions.com is all-in on growth and marketing this week, spotlighting real-world strategies that help cooperatives serve members for life, invest in people, expand their impact, and more.
China Cracks Again