Finance

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Buying a Pre-existing Business

Citadel Federal Credit Union in Thorndale, PA, recently took a novel approach to starting our credit union service organization (CUSO), Citadel Financial Services – buying a pre-existing business.

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Measuring Performance: A Journey to Sucess

First Financial Credit Union adopted a strategy of developing a Success Model consisting of three components: Employee Loyalty, Member Loyalty, and Financial Soundness. How can a credit union use this strategy by implementing a Branch profitability study and a balanced scorecard for employee evaluation?

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Diary of a Recovery

Joe Brancucci, CEO of GTE Federal Credit Union, shares his perspective on positioning the Florida cooperative for the future.

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Features

For the Long Haul: Ethics and Leadership

Builder of WesCorp and 30-year Marine Dick Johnson reflects on what it takes to sustain an organization over the long term.
Features

A 100-year Vision For Credit Unions

How can credit unions make a second century as good as the first? We examine the question and forge some answers.
Credit Union Industry Commentary

How The Fed Boxed Itself In

In yesterday's FOMC minutes, the Fed laid out three conditions that must be met in order for it to consider the first tightening.
Features

Service CU Tuning in all Channels to Bring in New Members

This New Hampshire credit union looked to extend their reach to members through every possible channel. Their initial focus was on indirect auto lending and ...
Features

Buying a Pre-existing Business

Citadel Federal Credit Union in Thorndale, PA, recently took a novel approach to starting our credit union service organization (CUSO), Citadel Financial Services - buying ...
Features

Measuring Performance: A Journey to Sucess

First Financial Credit Union adopted a strategy of developing a Success Model consisting of three components: Employee Loyalty, Member Loyalty, and Financial Soundness. How can ...
Features

Case Study: How Did San Francisco Fire Reinvigorate its Membership?

By developing an effective strategy, in less than two years this credit union boosted its member loyalty score by over 10 percent!
Features

Diary of a Recovery

Joe Brancucci, CEO of GTE Federal Credit Union, shares his perspective on positioning the Florida cooperative for the future.
Features

Opportunities In The Lending Portfolio

Credit unions are on pace to break lending records set in 2012, but they need to recognize the reward and risk inherent in strong growth.
Credit Union Industry Commentary

Don’t Believe The Hype

The bond bulls and economic bear crowd is over-hyping the potential for tomorrow’s jobs number to be a game changer.
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