What’s In A Name: Chief Efficiency Officer
Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn front-line
Finance
Your hub to learn how credit unions manage assets and liabilities, boost non-interest income, improve efficiencies and productivity, and maximize returns.
Top Finance Articles
6 Lessons For Credit Unions From Craft Breweries
Craft breweries demonstrate how commitment to value, operational agility, and community focus can ignite growth and drive property.
The K-Shaped Recovery And An Economy Divided
Inflation, debt, and income inequality are fueling a K-shaped, post-pandemic recovery, widening the gap between different economic segments and challenging lower-income households.
What’s The EU Summit To Credit Unions?
May 4, 2022
No Comments
The European Union summit outcome offers no real game-changers.
Just Add Coffee: How 2 Credit Unions Are Rethinking Branching
May 2, 2022
No Comments
Top-Level Takeaways Co-locations diversify branch networks and can attract community members to a branch for reasons completely unrelated to banking. The collaborations provide opportunities for credit unions to align themselves with unlikely partners, and some arrangements provide non-interest income streams. Co-location strategies in which credit unions share space with another business often completely unrelated to
What’s In A Name: Marketing Portfolio Manager
April 25, 2022
No Comments
Kristine Rellihan works toward the ideal blend of efficiency, goal alignment, impact, internal service satisfaction, and process workflow at Dupaco Community Credit Union.
2 Ways To Approach Fee Relief For Members
April 25, 2022
No Comments
United FCU offers support by reducing overdraft and NSF fees; Amplify flat-out eliminates them.
Behind The Scenes Of Financial Inclusion At Travis Credit Union
April 25, 2022
No Comments
Along with hosting its first Financial Inclusion Forums — intended to be an annual event — the California credit union is making efforts to provide products and services that meet the needs of underserved consumers who might be intimidated by traditional FIs.
5 Ways To Go Green
April 18, 2022
No Comments
Celebrate Earth Day with some recycled best practices featured previously on CreditUnions.com.
Q1 2022 Was Historically Bad For Fixed Income
April 18, 2022
No Comments
Look beyond the headlines to discover the driving forces behind market trends and consider how they impact a credit union’s investment portfolio.
2022 NCUA 5300 Call Report Changes
April 7, 2022
No Comments
This webinar will educate credit union leaders on how the upcoming 1Q22 5300 Call Report changes might impact their data, analytics, reporting, and comparative analytics programs.
Changes To The Credit Card Market Are Coming. Are you Ready?
April 4, 2022
No Comments
Managing a card program will require addressing specific challenges. Failing to prepare could result in a damaged future for the credit union’s card program
Investment Trends And Insights For Credit Unions
March 29, 2022
No Comments
Callahan & Associates; Jason Haley, chief investment officer for ALM First; and Jay Johnson, president of Trust for Credit Unions, discuss the latest economic trends and market insights.
What’s The EU Summit To Credit Unions?
The European Union summit outcome offers no real game-changers.
Just Add Coffee: How 2 Credit Unions Are Rethinking Branching
Top-Level Takeaways Co-locations diversify branch networks and can attract community members to a branch for reasons completely unrelated to banking. The collaborations provide opportunities for ...
What’s In A Name: Marketing Portfolio Manager
Kristine Rellihan works toward the ideal blend of efficiency, goal alignment, impact, internal service satisfaction, and process workflow at Dupaco Community Credit Union.
2 Ways To Approach Fee Relief For Members
United FCU offers support by reducing overdraft and NSF fees; Amplify flat-out eliminates them.
Behind The Scenes Of Financial Inclusion At Travis Credit Union
Along with hosting its first Financial Inclusion Forums — intended to be an annual event — the California credit union is making efforts to provide ...
5 Ways To Go Green
Celebrate Earth Day with some recycled best practices featured previously on CreditUnions.com.
Q1 2022 Was Historically Bad For Fixed Income
Look beyond the headlines to discover the driving forces behind market trends and consider how they impact a credit union’s investment portfolio.
2022 NCUA 5300 Call Report Changes
This webinar will educate credit union leaders on how the upcoming 1Q22 5300 Call Report changes might impact their data, analytics, reporting, and comparative analytics ...
Changes To The Credit Card Market Are Coming. Are you Ready?
Managing a card program will require addressing specific challenges. Failing to prepare could result in a damaged future for the credit union’s card program
Investment Trends And Insights For Credit Unions
Callahan & Associates; Jason Haley, chief investment officer for ALM First; and Jay Johnson, president of Trust for Credit Unions, discuss the latest economic trends ...
Browse Topics
Markets React To Consequential Announcements
Jason Haley
Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.
Meet The Finalists For The 2026 Innovation Series: Data And Decision Intelligence
Callahan & Associates
This year’s finalists are reimagining how credit unions use data to boost service levels and improve efficiencies.
A New Product Playbook Is Driving Change At Premier Credit Union
Savana Morie
In order to adopt a more proactive strategy, the Iowa cooperative is using a dedicated product development team to promote visibility and follow-through from idea to launch.
Meet The Finalists For The 2026 Innovation Series: AI-Powered Member Experience
Callahan & Associates
This year’s finalists are reimagining how credit unions can use AI to combine cutting-edge technology with old-school member service.
When Members Don’t Turn To FIs, They Turn To Friends And Family
Andrew Lepczyk
Financial advice comes in many forms. How can credits union make sure they are the No. 1 choice for their members?
Meet The Finalists For The 2026 Innovation Series: Reimagining The Lending Experience
Callahan & Associates
This year’s finalists are uncovering new ways to harness the power of technology to improve and expand lending across the industry.
A Small Match Builds Big Emergency Savings At Lake Trust
Aaron Passman
A program to help staffers improve their savings skills generated more than $200,000 in deposits and helped change participants’ financial habits.
Credit Union Data Predicts Who Will Win Super Bowl 2026
Andrew Lepczyk
As Super Bowl LX nears, the Callahan Bowl prediction model says the Seahawks will see green en route to the Lombardi Trophy.
140 Million Reasons To Lend
Aaron Passman
Lending is evolving, and credit unions are adapting. This week, CreditUnions.com examines how shifting economic conditions are reshaping lending strategies.
Rethinking Auto Lending And The Choices Facing Credit Union Leaders
Callahan & Associates
Affordability pressures, extended loan terms, and shifting vehicle values are forcing institutions to look beyond familiar structures and reconsider how to balance risk and return.