What’s In A Name: Chief Efficiency Officer
Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn front-line
Finance
Your hub to learn how credit unions manage assets and liabilities, boost non-interest income, improve efficiencies and productivity, and maximize returns.
Top Finance Articles
6 Lessons For Credit Unions From Craft Breweries
Craft breweries demonstrate how commitment to value, operational agility, and community focus can ignite growth and drive property.
The K-Shaped Recovery And An Economy Divided
Inflation, debt, and income inequality are fueling a K-shaped, post-pandemic recovery, widening the gap between different economic segments and challenging lower-income households.
4Q19 Data, Swing Space Lessons, Organizational Compliance
February 18, 2020
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Five can’t-miss data points this week on CreditUnions.com.
4Q19 Trendwatch
February 13, 2020
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This must-attend quarterly event for credit union leaders covers performance trends, industry success stories, and areas of opportunity.
3 Takeaways From Trendwatch 4Q 2019
February 13, 2020
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The decade ends with the three most productive lending quarters in the history of the credit union movement. Plus, more can’t-miss insights from Callahan’s quarterly webinar.
Going For Growth
February 10, 2020
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After a period of rebuilding, Coastal Federal Credit Union posts three record-breaking years.
Volatility Reemerges Amid Geopolitical Concerns And Coronavirus Fears
February 6, 2020
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This insightful monthly market commentary will help you look beyond the headlines to better understand what is driving the current market trends that could impact your credit union’s investment portfolio.
Best Of January 2020
February 4, 2020
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Welcome to the 2020s. Based on January traffic (and our editorial instincts), here are the top articles and blogs that appeared on CreditUnions.com.
Niners Strike Gold: Callahan Bowl XV Predicts San Francisco Over Kansas City
January 28, 2020
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Callahan data confirms another Super Bowl win for the Bay Area.
After Strong 2019, Economists Cautious On 2020 Growth
January 13, 2020
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This insightful monthly market commentary will help you look beyond the headlines to better understand what is driving the current market trends that could impact your credit union’s investment portfolio.
Go Tigers: Callahan Predicts Clemson Over LSU
January 13, 2020
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Credit union performance data likes the Palmetto State school’s chances in the College Football Playoff National Championship.
Credit Union Decade In Review
January 6, 2020
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A decade-long, side-by-side snapshot reveals how the credit union landscape has changed from the tail end of the Great Recession to today.
4Q19 Data, Swing Space Lessons, Organizational Compliance
Five can't-miss data points this week on CreditUnions.com.
4Q19 Trendwatch
This must-attend quarterly event for credit union leaders covers performance trends, industry success stories, and areas of opportunity.
3 Takeaways From Trendwatch 4Q 2019
The decade ends with the three most productive lending quarters in the history of the credit union movement. Plus, more can’t-miss insights from Callahan’s quarterly ...
Going For Growth
After a period of rebuilding, Coastal Federal Credit Union posts three record-breaking years.
Best Of January 2020
Welcome to the 2020s. Based on January traffic (and our editorial instincts), here are the top articles and blogs that appeared on CreditUnions.com.
Niners Strike Gold: Callahan Bowl XV Predicts San Francisco Over Kansas City
Callahan data confirms another Super Bowl win for the Bay Area.
After Strong 2019, Economists Cautious On 2020 Growth
This insightful monthly market commentary will help you look beyond the headlines to better understand what is driving the current market trends that could impact ...
Go Tigers: Callahan Predicts Clemson Over LSU
Credit union performance data likes the Palmetto State school’s chances in the College Football Playoff National Championship.
Credit Union Decade In Review
A decade-long, side-by-side snapshot reveals how the credit union landscape has changed from the tail end of the Great Recession to today.
Browse Topics
The Callahan Guide To The 2026 Final Four
Tony Waltrich
What happens when credit union performance data meets March Madness? Callahan’s proprietary model breaks down state-level results to forecast who takes home the hardware.
A Rewards Program That Relies On Relationships, Not Usage
Savana Morie
Nuvision’s Added Advantage program tracks member engagement across the credit union, then rewards relationships through better pricing and other perks.
Innovations Financial Bets Big On Small Business Lending
Aaron Passman
CDFI grant funding helps the Florida cooperative offer microloans for small businesses after many banks pulled out of its market.
How Marine Credit Union Shifted Its Foundation From Siloed To Symbiotic
Savana Morie
By aligning governance, leadership, and day to day operations, Marine Credit Union transformed its foundation from a parallel operation into a visible extension of the credit union brand.
How Today’s Market Is Stress-Testing Credit Union And Bank Earnings Models
Andrew Lepczyk
Credit union and bank earnings reflect different business objectives. Those differences matter for how financial institutions serve their markets.
The Case For Marketing That Doesn’t Lead With The Credit Union
Savana Morie
Whitefish Credit Union barely mentions itself in its member stories. Instead, its high-quality video storytelling spotlights people, businesses, and communities, building trust, advocacy, and impact that don’t always show up in traditional ROI metrics.
Exit Interview: Deb Vollmer
Aaron Passman
The retired Langley FCU executive looks back on a career shaped by industry change, evolving leadership responsibility, and a constant focus on serving members first.
How Affinity FCU Became A Financial First Responder
Callahan & Associates
The New Jersey-New York metro credit union shares how a wellbeing-led strategy ensures members know where to turn first when life gets difficult.
Running With Scissors: The Bold Side Of Personalization
Callahan & Associates
To become skilled at personalization, credit unions must stop making assumptions about what resonates with members and start leveraging data to be sure.
A Short Guide To Compliance With The New Succession Planning Rule
Jennie Boden
Check all the right boxes while tying your credit union compliance efforts to strategy.
Volatility Reemerges Amid Geopolitical Concerns And Coronavirus Fears