What’s In A Name: Chief Efficiency Officer
Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn front-line
Finance
Your hub to learn how credit unions manage assets and liabilities, boost non-interest income, improve efficiencies and productivity, and maximize returns.
Top Finance Articles
6 Lessons For Credit Unions From Craft Breweries
Craft breweries demonstrate how commitment to value, operational agility, and community focus can ignite growth and drive property.
The K-Shaped Recovery And An Economy Divided
Inflation, debt, and income inequality are fueling a K-shaped, post-pandemic recovery, widening the gap between different economic segments and challenging lower-income households.
Help For The Holidays: How Guadalupe Credit Union Meets Mission
November 26, 2018
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The New Mexico credit union’s year-round financial wellness and literacy efforts take on even more meaning this time of year.
2.6 Million Ways To Thank Members
November 19, 2018
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Dupaco Community offers an annual payout to members who save, borrow, spend, and use ancillary services at the credit union.
3Q18 Trendwatch
November 16, 2018
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This must-attend quarterly event for credit union leaders covers performance trends, industry success stories, and areas of opportunity.
3 Takeaways From Trendwatch 3Q 2018
November 15, 2018
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Membership growth, earnings gap, and lending market share — find out how credit unions performed in the third quarter.
Performance Pop Quiz: Have Credit Union Earnings Reached New Heights?
November 14, 2018
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Test your knowledge of third quarter industry trends with this quiz on earnings by Callahan & Associates.
Best Of October 2018
November 8, 2018
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Based on October traffic (and our editorial instincts), here are the top articles and blogs that appeared on CreditUnions.com.
Black Friday, Card Usage, And Loan Balances
November 5, 2018
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Five can’t-miss data points this week on CreditUnions.com.
A 5-Year Look At The Loan-To-Share Ratio
November 5, 2018
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The ratio represents a balancing act between two sides of the balance sheet. Which states are achieving the greatest harmony?
Lending By The Numbers (2Q18)
November 5, 2018
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Total loans at U.S. credit unions increased by 9.7% in the second quarter of 2018 and reached an all-time high.
Efficiency By The Numbers (2Q18)
November 1, 2018
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The credit union industry’s efficiency ratio of 69.8% as of June 30 was the lowest it’s been since 2010.
Help For The Holidays: How Guadalupe Credit Union Meets Mission
The New Mexico credit union’s year-round financial wellness and literacy efforts take on even more meaning this time of year.
2.6 Million Ways To Thank Members
Dupaco Community offers an annual payout to members who save, borrow, spend, and use ancillary services at the credit union.
3Q18 Trendwatch
This must-attend quarterly event for credit union leaders covers performance trends, industry success stories, and areas of opportunity.
3 Takeaways From Trendwatch 3Q 2018
Membership growth, earnings gap, and lending market share — find out how credit unions performed in the third quarter.
Performance Pop Quiz: Have Credit Union Earnings Reached New Heights?
Test your knowledge of third quarter industry trends with this quiz on earnings by Callahan & Associates.
Best Of October 2018
Based on October traffic (and our editorial instincts), here are the top articles and blogs that appeared on CreditUnions.com.
Black Friday, Card Usage, And Loan Balances
Five can't-miss data points this week on CreditUnions.com.
A 5-Year Look At The Loan-To-Share Ratio
The ratio represents a balancing act between two sides of the balance sheet. Which states are achieving the greatest harmony?
Lending By The Numbers (2Q18)
Total loans at U.S. credit unions increased by 9.7% in the second quarter of 2018 and reached an all-time high.
Efficiency By The Numbers (2Q18)
The credit union industry's efficiency ratio of 69.8% as of June 30 was the lowest it's been since 2010.
Browse Topics
Meet The Finalists For The 2026 Innovation Series: Data And Decision Intelligence
Callahan & Associates
This year’s finalists are reimagining how credit unions use data to boost service levels and improve efficiencies.
A New Product Playbook Is Driving Change At Premier Credit Union
Savana Morie
In order to adopt a more proactive strategy, the Iowa cooperative is using a dedicated product development team to promote visibility and follow-through from idea to launch.
Meet The Finalists For The 2026 Innovation Series: AI-Powered Member Experience
Callahan & Associates
This year’s finalists are reimagining how credit unions can use AI to combine cutting-edge technology with old-school member service.
When Members Don’t Turn To FIs, They Turn To Friends And Family
Andrew Lepczyk
Financial advice comes in many forms. How can credits union make sure they are the No. 1 choice for their members?
Meet The Finalists For The 2026 Innovation Series: Reimagining The Lending Experience
Callahan & Associates
This year’s finalists are uncovering new ways to harness the power of technology to improve and expand lending across the industry.
A Small Match Builds Big Emergency Savings At Lake Trust
Aaron Passman
A program to help staffers improve their savings skills generated more than $200,000 in deposits and helped change participants’ financial habits.
Credit Union Data Predicts Who Will Win Super Bowl 2026
Andrew Lepczyk
As Super Bowl LX nears, the Callahan Bowl prediction model says the Seahawks will see green en route to the Lombardi Trophy.
140 Million Reasons To Lend
Aaron Passman
Lending is evolving, and credit unions are adapting. This week, CreditUnions.com examines how shifting economic conditions are reshaping lending strategies.
Rethinking Auto Lending And The Choices Facing Credit Union Leaders
Callahan & Associates
Affordability pressures, extended loan terms, and shifting vehicle values are forcing institutions to look beyond familiar structures and reconsider how to balance risk and return.
What Credit Unions Can Do NOW To Launch And Expand Student Lending Programs
Callahan & Associates
Credit unions are uniquely well-positioned to guide members through uncertainty and fill essential funding gaps.