What’s In A Name: Chief Efficiency Officer
Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn front-line
Finance
Your hub to learn how credit unions manage assets and liabilities, boost non-interest income, improve efficiencies and productivity, and maximize returns.
Top Finance Articles
6 Lessons For Credit Unions From Craft Breweries
Craft breweries demonstrate how commitment to value, operational agility, and community focus can ignite growth and drive property.
The K-Shaped Recovery And An Economy Divided
Inflation, debt, and income inequality are fueling a K-shaped, post-pandemic recovery, widening the gap between different economic segments and challenging lower-income households.
Credit Unions And The Gift Of Financial Wellness
December 18, 2018
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Debt management mixes with the financial cooperative ethos in a year-round campaign for financial health.
True North, Employee Dreams, Holiday Help
December 17, 2018
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Five can’t-miss data points this week on CreditUnions.com.
Help For The Holidays And Beyond
December 17, 2018
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A leader of St. Louis Community Credit Union shares how the cooperative works every day to be “the social conscience of banking.”
Members By The Numbers (3Q18)
December 17, 2018
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New members as well as new relationships grew at U.S. credit unions in the third quarter of 2018.
Earnings By The Numbers (3Q18)
December 17, 2018
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ROA for credit unions hit 0.96%. This is the highest it has been since the third quarter of 2003.
Mortgages By The Numbers (3Q18)
December 11, 2018
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First mortgage balances at credit unions were up 9.9% as of Sept. 30, 2018.
Callahan’s Analytics Software Helps Upper Cumberland Credit Union Measure, Learn, And Thrive
December 10, 2018
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The credit union uses performance information to achieve strategic victories.
6 Graphs About Revenue In The Third Quarter Of 2018
December 10, 2018
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Credit unions covered their operating expenses with net interest income alone for the first time in seven years.
Market Volatility Elevated Amid Concerns Of Tighter Monetary Policy
December 6, 2018
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This insightful monthly market commentary will help you look beyond the headlines to better understand what is driving the current market trends that could impact your credit union’s investment portfolio.
The Dynamics Of The Share Portfolio In Third Quarter 2018
November 27, 2018
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Share certificates at credit unions are on track to post the highest growth of any deposit account.
Credit Unions And The Gift Of Financial Wellness
Debt management mixes with the financial cooperative ethos in a year-round campaign for financial health.
True North, Employee Dreams, Holiday Help
Five can't-miss data points this week on CreditUnions.com.
Help For The Holidays And Beyond
A leader of St. Louis Community Credit Union shares how the cooperative works every day to be “the social conscience of banking.”
Members By The Numbers (3Q18)
New members as well as new relationships grew at U.S. credit unions in the third quarter of 2018.
Earnings By The Numbers (3Q18)
ROA for credit unions hit 0.96%. This is the highest it has been since the third quarter of 2003.
Mortgages By The Numbers (3Q18)
First mortgage balances at credit unions were up 9.9% as of Sept. 30, 2018.
Callahan’s Analytics Software Helps Upper Cumberland Credit Union Measure, Learn, And Thrive
The credit union uses performance information to achieve strategic victories.
6 Graphs About Revenue In The Third Quarter Of 2018
Credit unions covered their operating expenses with net interest income alone for the first time in seven years.
The Dynamics Of The Share Portfolio In Third Quarter 2018
Share certificates at credit unions are on track to post the highest growth of any deposit account.
Browse Topics
MSUFCU Turns A Break In Payments Into A Member Experience Moment
Aaron Passman
The Michigan cooperative keeps everyday payments working and members happy by using a common friction point to build brand loyalty.
Insights From The Outside: Don Rositano
Marc Rapport
How a former Sam’s Club finance leader adapted his member-first mindset to a not-for-profit credit union.
What’s In A Name: Vice President Of History And Culture
Aaron Passman
How a unique role instills SchoolsFirst FCU’s future leaders with an appreciation for its past.
Growth Is A Mindset, But Success Is In The Contract
Callahan & Associates
Arriba Advisors co-founder Tom Russell explores how credit unions can bridge the gap between a growth mindset and their technical reality.
Fraud Is Faster, Smarter, And Harder To Stop. Here’s How To.
Callahan & Associates
RKL offers insight, expertise, and experience to help fight off growing threats.
The Numbers Are Good. The Moment Is Hard.
William Hunt
Members are anxious about their financial futures, even as credit unions remain financially strong. Institutions that respond to this moment can make 2026 a turning point.
Wages Are Growing. Wallets Are Not.
Sherry Virden
Global events are flowing directly into household budgets, reshaping how credit union members save, borrow, and cope. Such trends don’t always show up in headline data.
Credit Unions Are Having A Margin Moment
Tony Waltrich
Credit unions are benefiting from a rare margin advantage as loans reprice slower than deposits. The question now is how institutions will use that strength to better serve members.
Where Have All The Members Gone?
Omar Shalabi
Membership growth is slowing, but financial activity is not. What does the modern financial relationship look like?
5 Takeaways From First Quarter Credit Union Performance Data
William Hunt
Inflation, war, and uncertain futures have reshaped members’ needs in 2026. What does credit union performance data from the first quarter of 2026 say about household budgets, inflation pressures, and more?
Market Volatility Elevated Amid Concerns Of Tighter Monetary Policy