What’s In A Name: Chief Efficiency Officer
Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn front-line
Finance
Your hub to learn how credit unions manage assets and liabilities, boost non-interest income, improve efficiencies and productivity, and maximize returns.
Top Finance Articles
6 Lessons For Credit Unions From Craft Breweries
Craft breweries demonstrate how commitment to value, operational agility, and community focus can ignite growth and drive property.
The K-Shaped Recovery And An Economy Divided
Inflation, debt, and income inequality are fueling a K-shaped, post-pandemic recovery, widening the gap between different economic segments and challenging lower-income households.
How To Prepare For Contactless EMV Adoption
August 20, 2018
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Adoption trajectory means it’s time for credit unions to understand and empower the use of dual interface cards.
Efficiency By The Numbers (1Q18)
August 20, 2018
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U.S. credit unions reported the lowest ever first quarter efficiency ratio in 2018.
Interest Margin Expands For The Fifth Quarter
August 20, 2018
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The net interest margin at credit unions nationwide increased as interest income expanded more than $3 billion in the past year.
Credit Cards By The Numbers (1Q18)
August 13, 2018
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Balances as well as delinquencies for credit union credit cards were on the rise in the first quarter of the year.
Temporary Easing Of Trade Concerns
August 6, 2018
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This insightful monthly market commentary will help you look beyond the headlines to better understand what is driving the current market trends that could impact your credit union’s investment portfolio.
Lending By The Numbers (1Q18)
August 6, 2018
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First quarter lending at credit unions contributed to an expanding balance sheet.
Best Of July 2018
August 1, 2018
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Based on July traffic (and our editorial instincts), here are the top articles and blogs that appeared on CreditUnions.com.
The Countdown To CECL Has Begun
July 30, 2018
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Future losses will soon be part of the equation for calculating reserves, and there’s much work to be done.
A Deposit Strategy 5 Years In The Making
July 30, 2018
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Technology Credit Union has repositioned its balance sheet to prepare for today’s rate environment.
How To Build BI, #RelationshipGoals, Credit Union Horticulture
July 23, 2018
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Five can’t-miss data points this week on CreditUnions.com.
How To Prepare For Contactless EMV Adoption
Adoption trajectory means it’s time for credit unions to understand and empower the use of dual interface cards.
Efficiency By The Numbers (1Q18)
U.S. credit unions reported the lowest ever first quarter efficiency ratio in 2018.
Interest Margin Expands For The Fifth Quarter
The net interest margin at credit unions nationwide increased as interest income expanded more than $3 billion in the past year.
Credit Cards By The Numbers (1Q18)
Balances as well as delinquencies for credit union credit cards were on the rise in the first quarter of the year.
Lending By The Numbers (1Q18)
First quarter lending at credit unions contributed to an expanding balance sheet.
Best Of July 2018
Based on July traffic (and our editorial instincts), here are the top articles and blogs that appeared on CreditUnions.com.
The Countdown To CECL Has Begun
Future losses will soon be part of the equation for calculating reserves, and there’s much work to be done.
A Deposit Strategy 5 Years In The Making
Technology Credit Union has repositioned its balance sheet to prepare for today’s rate environment.
How To Build BI, #RelationshipGoals, Credit Union Horticulture
Five can’t-miss data points this week on CreditUnions.com.
Browse Topics
A Rewards Program That Relies On Relationships, Not Usage
Savana Morie
Nuvision’s Added Advantage program tracks member engagement across the credit union, then rewards relationships through better pricing and other perks.
Innovations Financial Bets Big On Small Business Lending
Aaron Passman
CDFI grant funding helps the Florida cooperative offer microloans for small businesses after many banks pulled out of its market.
How Marine Credit Union Shifted Its Foundation From Siloed To Symbiotic
Savana Morie
By aligning governance, leadership, and day to day operations, Marine Credit Union transformed its foundation from a parallel operation into a visible extension of the credit union brand.
How Today’s Market Is Stress-Testing Credit Union And Bank Earnings Models
Andrew Lepczyk
Credit union and bank earnings reflect different business objectives. Those differences matter for how financial institutions serve their markets.
The Case For Marketing That Doesn’t Lead With The Credit Union
Savana Morie
Whitefish Credit Union barely mentions itself in its member stories. Instead, its high-quality video storytelling spotlights people, businesses, and communities, building trust, advocacy, and impact that don’t always show up in traditional ROI metrics.
Exit Interview: Deb Vollmer
Aaron Passman
The retired Langley FCU executive looks back on a career shaped by industry change, evolving leadership responsibility, and a constant focus on serving members first.
How Affinity FCU Became A Financial First Responder
Callahan & Associates
The New Jersey-New York metro credit union shares how a wellbeing-led strategy ensures members know where to turn first when life gets difficult.
Running With Scissors: The Bold Side Of Personalization
Callahan & Associates
To become skilled at personalization, credit unions must stop making assumptions about what resonates with members and start leveraging data to be sure.
A Short Guide To Compliance With The New Succession Planning Rule
Jennie Boden
Check all the right boxes while tying your credit union compliance efforts to strategy.
Industry Intelligence For Credit Union Leaders
Callahan & Associates
Looking for quarterly data coverage, expert analysis, lessons from leading credit unions, and more? Callahan has it covered. Comparing top-level performance and digging into the details has never been easier.
Temporary Easing Of Trade Concerns