What’s In A Name: Chief Efficiency Officer
Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn front-line
Finance
Your hub to learn how credit unions manage assets and liabilities, boost non-interest income, improve efficiencies and productivity, and maximize returns.
Top Finance Articles
6 Lessons For Credit Unions From Craft Breweries
Craft breweries demonstrate how commitment to value, operational agility, and community focus can ignite growth and drive property.
The K-Shaped Recovery And An Economy Divided
Inflation, debt, and income inequality are fueling a K-shaped, post-pandemic recovery, widening the gap between different economic segments and challenging lower-income households.
More Branches, Youth Deposits, And Online Reviews
August 20, 2018
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Five can’t-miss data points this week on CreditUnions.com.
4 New Branches. 4 More On The Way.
August 20, 2018
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Rogue Credit Union is building a network that marries today’s member loyalty with tomorrow’s trends.
How To Prepare For Contactless EMV Adoption
August 20, 2018
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Adoption trajectory means it’s time for credit unions to understand and empower the use of dual interface cards.
Efficiency By The Numbers (1Q18)
August 20, 2018
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U.S. credit unions reported the lowest ever first quarter efficiency ratio in 2018.
Interest Margin Expands For The Fifth Quarter
August 20, 2018
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The net interest margin at credit unions nationwide increased as interest income expanded more than $3 billion in the past year.
Credit Cards By The Numbers (1Q18)
August 13, 2018
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Balances as well as delinquencies for credit union credit cards were on the rise in the first quarter of the year.
Temporary Easing Of Trade Concerns
August 6, 2018
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This insightful monthly market commentary will help you look beyond the headlines to better understand what is driving the current market trends that could impact your credit union’s investment portfolio.
Lending By The Numbers (1Q18)
August 6, 2018
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First quarter lending at credit unions contributed to an expanding balance sheet.
Best Of July 2018
August 1, 2018
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Based on July traffic (and our editorial instincts), here are the top articles and blogs that appeared on CreditUnions.com.
The Countdown To CECL Has Begun
July 30, 2018
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Future losses will soon be part of the equation for calculating reserves, and there’s much work to be done.
More Branches, Youth Deposits, And Online Reviews
Five can’t-miss data points this week on CreditUnions.com.
4 New Branches. 4 More On The Way.
Rogue Credit Union is building a network that marries today’s member loyalty with tomorrow’s trends.
How To Prepare For Contactless EMV Adoption
Adoption trajectory means it’s time for credit unions to understand and empower the use of dual interface cards.
Efficiency By The Numbers (1Q18)
U.S. credit unions reported the lowest ever first quarter efficiency ratio in 2018.
Interest Margin Expands For The Fifth Quarter
The net interest margin at credit unions nationwide increased as interest income expanded more than $3 billion in the past year.
Credit Cards By The Numbers (1Q18)
Balances as well as delinquencies for credit union credit cards were on the rise in the first quarter of the year.
Lending By The Numbers (1Q18)
First quarter lending at credit unions contributed to an expanding balance sheet.
Best Of July 2018
Based on July traffic (and our editorial instincts), here are the top articles and blogs that appeared on CreditUnions.com.
The Countdown To CECL Has Begun
Future losses will soon be part of the equation for calculating reserves, and there’s much work to be done.
Browse Topics
Innovation Only Goes So Far Without Internal Alignment
Marc Rapport
Coastal Credit Union evaluates fintech through the lens of member value, strategic growth, and organizational readiness to implement new ideas.
Future Bets For Fintech
Rebecca Wessler
Credit unions are making decisions about where to build, invest, and partner as they balance today’s priorities with tomorrow’s opportunities.
Future Bets From Today’s Credit Unions
Marc Rapport
Industry leaders share how they approach fintech investment, balancing immediate needs with longer-term bets while keeping member value and mission at the center.
Competing For Gen Z, SMBs, And The Future Of Money
Callahan & Associates
Credit unions that enable seamless movement between fiat and digital assets position themselves as a trusted on- and off-ramp.
The Financial Readiness Gap: Credit Unions Evaluate It Every Day. But Who Builds It?
Callahan & Associates
The credit unions that win the next generation will be the ones that showed up early, when young members were forming habits and deciding whom to trust.
Defending Your Credit Union Against Fraud Means Fighting Fire With Smarter Fire
Callahan & Associates
The challenge is no longer whether to adopt AI, but how to adopt it responsibly with the right governance, the right partners, and the right balance between technology and human oversight.
Digital Assets Are Coming For Payments. Are Credit Unions Ready?
Andrew Lepczyk
McKinsey projects trillions of dollars in growth across digital assets, with money movement emerging as one of the biggest opportunities.
The Long Game For Fintech At FORUM Credit Union
Marc Rapport
The Indiana cooperative blends internal development with selective partnerships to meet members’ needs today now while positioning for what’s next.
Mission Fed Weighs Fintech Returns Against Real-World Fit
Marc Rapport
The San Diego cooperative leans on its CUSO and the CURQL network to make fintech investments, but member needs still guide which solutions ultimately make it into the credit union’s operations.
AI Boot Camp Is More Than Basic Training At Clearview FCU
Aaron Passman
Hands-on work with artificial intelligence tools is future-proofing staff members, giving them the confidence to adopt new technology and embrace efficiencies.
Temporary Easing Of Trade Concerns