What’s In A Name: Chief Efficiency Officer
Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn front-line
Finance
Your hub to learn how credit unions manage assets and liabilities, boost non-interest income, improve efficiencies and productivity, and maximize returns.
Top Finance Articles
6 Lessons For Credit Unions From Craft Breweries
Craft breweries demonstrate how commitment to value, operational agility, and community focus can ignite growth and drive property.
The K-Shaped Recovery And An Economy Divided
Inflation, debt, and income inequality are fueling a K-shaped, post-pandemic recovery, widening the gap between different economic segments and challenging lower-income households.
Which States Lead The Nation In Efficiency?
December 6, 2017
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Third quarter data reveals a colorful mix of performance across the country.
A Look Ahead To 2017
December 1, 2017
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With a more favorable environment, credit unions are poised to make an even greater impact in the coming year.
Something Different For 2018
December 1, 2017
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A change in the funds rate and 10-year note would bring the yield curve back into the realm of normal after years of being out of bounds.
State In The Spotlight: California
December 1, 2017
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California credit unions outperformed national averages on both sides of the balance sheet. Average loan balance, average share balance, and average member relationship were all higher than the national averages.
Appreciation For Appreciating Earning Assets
November 29, 2017
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Earning assets are the majority of assets at credit unions. What factors impact how credit unions can leverage them?
Favorable Margins Smile Upon Credit Unions
November 27, 2017
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Third quarter data reveals strong earnings momentum among the nation’s financial cooperatives.
Investments By The Numbers (2Q17)
November 22, 2017
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Investment growth at credit unions has been positive for four out of the past six quarters.
Tax Reform Effort Captures Market’s Attention
November 21, 2017
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This insightful monthly market commentary will help you look beyond the headlines to better understand what is driving the current market trends that could impact your credit union’s investment portfolio.
5 Facts About Credit Union Credit Cards In Third Quarter 2017
November 21, 2017
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Find out which states posted the highest credit card penetration with this interactive map.
Will We See Three Fed Rate Increases In 2018?
November 16, 2017
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Why we might not see a higher funds rate next year.
Which States Lead The Nation In Efficiency?
Third quarter data reveals a colorful mix of performance across the country.
Something Different For 2018
A change in the funds rate and 10-year note would bring the yield curve back into the realm of normal after years of being out ...
State In The Spotlight: California
California credit unions outperformed national averages on both sides of the balance sheet. Average loan balance, average share balance, and average member relationship were all ...
Appreciation For Appreciating Earning Assets
Earning assets are the majority of assets at credit unions. What factors impact how credit unions can leverage them?
Favorable Margins Smile Upon Credit Unions
Third quarter data reveals strong earnings momentum among the nation’s financial cooperatives.
Investments By The Numbers (2Q17)
Investment growth at credit unions has been positive for four out of the past six quarters.
Tax Reform Effort Captures Market’s Attention
This insightful monthly market commentary will help you look beyond the headlines to better understand what is driving the current market trends that could impact ...
5 Facts About Credit Union Credit Cards In Third Quarter 2017
Find out which states posted the highest credit card penetration with this interactive map.
Will We See Three Fed Rate Increases In 2018?
Why we might not see a higher funds rate next year.
Browse Topics
AI Adoption Is Growing. Are Credit Unions Keeping Pace?
Andrew Lepczyk
New data from Gallup shows half of all employees who work for companies that pay for AI tools use them. Credit unions are building their own momentum.
A Credit Union Bond Beyond Bloodlines
Aaron Passman
For Mike and Dave Valentine, the family business just happens to be credit unions. The father-son duo talk leadership styles, cooperative values, and the lessons they’ve learned from each other along the way.
Connection And Caring Matter As Much As Knowledge And Resources
Chris Howard
People who are truly financially thriving have both means and a sense of security that comes from confidence about the future. Building that kind of emotional engagement requires a deliberate design of everyday interactions.
Markets Flip From Pricing Cuts To 50% Chance Of Hikes
Jason Haley
Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.
Keep The Mortgage. Ditch The Fees.
Savana Morie
A rethink of closing costs, rate relief, and employer partnerships helped 7 17 Credit Union build an affordable housing mortgage program that works.
Home Is Where The Heart (And More) Is
Aaron Passman
Where is mortgage growth coming from right now? This week, CreditUnions.com covers a mix of home equity campaigns, targeted affordability programs, and niche lending strategies that are bringing borrowers back into the market.
3 Ways To Market For HELOC Success
Aaron Passman
Home equity lending is a winning option for credit unions in today’s mortgage environment. Learn how three different shops meet members’ needs.
Small House, Big Opportunity: 2 Takes On Manufactured Home Loans
Aaron Passman
Manufactured home loans can provide members access to affordable housing, including those in rural areas. Two credit unions share how they approach the niche product.
Mortgage Lending Is Back, But It Looks Different
Tony Waltrich
After a prolonged slowdown, signs of life are returning to mortgage lending. Growth is uneven, with first-time buyers and shifting rate dynamics driving activity in select segments.
MSUFCU Turns A Break In Payments Into A Member Experience Moment
Aaron Passman
The Michigan cooperative keeps everyday payments working and members happy by using a common friction point to build brand loyalty.
A Look Ahead To 2017