What’s In A Name: Chief Efficiency Officer
Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn front-line
Finance
Your hub to learn how credit unions manage assets and liabilities, boost non-interest income, improve efficiencies and productivity, and maximize returns.
Top Finance Articles
6 Lessons For Credit Unions From Craft Breweries
Craft breweries demonstrate how commitment to value, operational agility, and community focus can ignite growth and drive property.
The K-Shaped Recovery And An Economy Divided
Inflation, debt, and income inequality are fueling a K-shaped, post-pandemic recovery, widening the gap between different economic segments and challenging lower-income households.
2017 Executive Priorities At-A-Glance
March 31, 2017
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Feedback from Callahan’s annual Executive Outlook Survey highlights industry goals for 2017.
The Future Of Consumer Credit
March 31, 2017
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Growth in consumer credit has sparked concern about credit quality. How will credit unions know when it’s really time to worry?
Credit Unions Everywhere Live The “Members First” Motto
March 31, 2017
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When employees prioritize what is best for the member, they demonstrate the cooperative difference.
A Fruitful Year For Which To Cheer
March 31, 2017
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Impressive financials, member service, and innovative strategies — there’s a lot to celebrate in the credit union movement.
State In The Spotlight: Wyoming
March 31, 2017
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Wyoming credit unions are all about growth. These credit unions have posted some of the strongest growth rates of any state in the nation, and it appears more and more Wyomingites are selecting credit unions to be their primary financial institutions.
Turning A Deaf Ear To The Fed
March 30, 2017
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Does the Fed still matter to bond traders?
Non-Interest Income: A Decade-Long Look At Ensuring Sustainability
March 27, 2017
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Callahan data shows there is a growing reliance on NII in keeping credit unions surviving and thriving.
The Circus Is In Town
March 23, 2017
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Will the health care bill make it to the floor? And how will the market respond to Congressional pressuring?
Key Advice For A Turnaround, Mobile Incentives, And Member Value
March 20, 2017
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Five can’t-miss data points featured this week on CreditUnions.com.
Key Advice For A Credit Union Turnaround
March 20, 2017
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When Keys FCU put itself into voluntary conservatorship in 2009, its leaders and staff knew rebuilding together was the only way to save the credit union.
2017 Executive Priorities At-A-Glance
Feedback from Callahan’s annual Executive Outlook Survey highlights industry goals for 2017.
Credit Unions Everywhere Live The “Members First” Motto
When employees prioritize what is best for the member, they demonstrate the cooperative difference.
A Fruitful Year For Which To Cheer
Impressive financials, member service, and innovative strategies — there’s a lot to celebrate in the credit union movement.
State In The Spotlight: Wyoming
Wyoming credit unions are all about growth. These credit unions have posted some of the strongest growth rates of any state in the nation, and ...
Turning A Deaf Ear To The Fed
Does the Fed still matter to bond traders?
Non-Interest Income: A Decade-Long Look At Ensuring Sustainability
Callahan data shows there is a growing reliance on NII in keeping credit unions surviving and thriving.
The Circus Is In Town
Will the health care bill make it to the floor? And how will the market respond to Congressional pressuring?
Key Advice For A Turnaround, Mobile Incentives, And Member Value
Five can't-miss data points featured this week on CreditUnions.com.
Key Advice For A Credit Union Turnaround
When Keys FCU put itself into voluntary conservatorship in 2009, its leaders and staff knew rebuilding together was the only way to save the credit ...
Browse Topics
Financial Market Jitters Escalate
Jason Haley
Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.
Takeaways From Day 2 Of GAC
Aaron Passman
From macroeconomics to multiculturalism, the future of AI, and more, the second day of this year’s convention was packed with insights.
Takeaways From Day 1 Of GAC
Aaron Passman
From new attitudes to new ways of thinking about service delivery, here’s a look at the first day of the industry’s biggest event.
Credit Union Storytelling With A Mission Focus
Marc Rapport
Storytelling drives growth and loyalty at Navy Federal, where real member experiences become narratives that strengthen trust, reinforce value, and build lasting relationships.
How Lake Trust Turns Member Experiences Into Brand Strategy
Savana Morie
From where stories come from to how they’re produced and distributed, Lake Trust shares how authentic member narratives strengthen its brand and show what “positive impact” looks like in action.
How An Internal Storyteller Fuels Member Growth At Navy Federal
Marc Rapport
An expert in user experience turns complex problems and opportunities into narratives that guide leaders toward confident decisions and growth-focused investment.
At Ardent Credit Union, Deposits Are A ‘Slam Dunk’
Aaron Passman
The Philadelphia-area cooperative scores among rate-shopping members with a co-branded certificate that links savings returns to college basketball results.
The Strategic Case For Rethinking Credit Card Issuing
Callahan & Associates
The credit unions that will win the next decade of card growth are those that treat credit cards not as one time product launches but as dynamic ecosystems requiring continuous investment.
What Gen Z Is Really Looking For In A Credit Union
Callahan & Associates
Gen Z’s faith in traditional institutions gives credit unions a rich opportunity to serve as a key source of financial guidance.
What’s Job No. 2?
Aaron Passman
CreditUnions.com is all-in on growth and marketing this week, spotlighting real-world strategies that help cooperatives serve members for life, invest in people, expand their impact, and more.
The Future Of Consumer Credit