Higher interest rates have forced members to pick and choose which debts to repay and which to postpone, which doesn’t fare well for revolving products.
The latest quarterly performance metrics from across the credit union industry, including loan growth, income and expenses, and more.
Credit unions posted record revenue in the third quarter thanks to large gains in loan and investment income, yet asset quality worsened as the industry braced for interest rate cuts.
Credit unions leverage their member-first mission to better serve all members, even those of modest means, making cooperatives especially valuable in challenging economic times.
Credit unions are reigniting investment strategies amid rate shifts and slowing loan demand.
Market pressures and compliance challenges are just two variables pushing cooperatives to hand off their card operations.
With membership growth outpacing employee growth, member service representatives today are serving more members than they did five years ago.
Whether a credit union selects a federal or state charter depends heavily on that institution’s regulatory needs and expansion goals.
With costs and regulatory pressures rising, many institutions are turning to an agent-issuing model to ensure members get superior service.
With “junk fees” in the crosshairs in Washington, Callahan takes a deep dive into how that revenue impacts the balance sheet and what the future could hold.
Nuvision’s Added Advantage program tracks member engagement across the credit union, then rewards relationships through better pricing and other perks.
CDFI grant funding helps the Florida cooperative offer microloans for small businesses after many banks pulled out of its market.
By aligning governance, leadership, and day to day operations, Marine Credit Union transformed its foundation from a parallel operation into a visible extension of the credit union brand.
Credit union and bank earnings reflect different business objectives. Those differences matter for how financial institutions serve their markets.
Whitefish Credit Union barely mentions itself in its member stories. Instead, its high-quality video storytelling spotlights people, businesses, and communities, building trust, advocacy, and impact that don’t always show up in traditional ROI metrics.
The retired Langley FCU executive looks back on a career shaped by industry change, evolving leadership responsibility, and a constant focus on serving members first.
The New Jersey-New York metro credit union shares how a wellbeing-led strategy ensures members know where to turn first when life gets difficult.
To become skilled at personalization, credit unions must stop making assumptions about what resonates with members and start leveraging data to be sure.
Check all the right boxes while tying your credit union compliance efforts to strategy.
Looking for quarterly data coverage, expert analysis, lessons from leading credit unions, and more? Callahan has it covered. Comparing top-level performance and digging into the details has never been easier.
6 Reasons Credit Unions Are Selling Their Credit Card Portfolios