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Partner Perspectives

Innovative Card Solutions Enhance Member Engagement And Deliver Exceptional Value

A Q&A with the credit card manufacturing company reveals skills and best practices that set it apart.
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What Does It Mean To Be An Authentic Leader?

Leaders dish on their own approaches to leading with conscious intent.
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What’s In A Name: Director Of Organizational Change Management

Desert Financial’s Allison Worthington offers insights into how her role helps others feel like they’re a part of change, rather than feeling that change is ...
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Affinity Plus Goes All The Way For A Midway Neighborhood

The Twin Cities credit union closed one neighborhood branch and deepened its commitment in another.
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Everyone’s A Risk Manager At Logix FCU

For the past decade, the credit union’s head risk leader has been evangelizing the idea that everyone must be a risk manager to ensure the ...
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Kiona Bell On Leadership

Being in charge of digital delivery and member experience at Credit Union West means knowing how to lead with head and heart.
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Big Data Is Driving Big Insights At Community First

One year into its analytics journey, data drivers and dashboard designers are helping the Sunshine State cooperative tackle business better.
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What’s In A Name: Director Of Financial Inclusion And Community Engagement

Steph Harrill Kyle helps UW Credit Union take a holistic approach to doing business by the cooperative principles.
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What’s In A Name: Director Of Multicultural Strategy

Daniel Garcia works across his credit union — and his community — to ensure True Sky FCU has the products, services, and relationships it ...
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Jimmy Lovelace On Leadership

The chief experience officer helps Community First realize the benefits of humanizing the sales and service processes.
What’s In A Name: Chief Efficiency Officer

What’s In A Name: Chief Efficiency Officer

Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn behind the scenes fixes into front line — and bottom-line — wins.

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Jim Morrell, Peninsula Community FCU

Jim Morrell On Leadership

The CEO of Peninsula Community Federal Credit Union highlights how active listening and lessons from the basket ball court shape a culture of inclusive banking that serves members and employees.

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