Georgia

Best Of Member Experience 2018

Here are seven savvy ways credit unions across the land upped their member experience game in 2018, and shared their experience and learnings with their peers on CreditUnions.com.

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Features

Pen Air Recaptures Its Way To Auto Loan Growth

The Florida cooperative uses direct mail and digital techniques, plus a guarantee of 2 percentage points less than the member is paying now.
Features

What’s In A Name: Chief Deposit Services Officer

Eric Jenkins at Georgia United Credit Union puts an executive’s title to the goal of driving deposits to meet loan demand.
Features

6 Ways To Reduce Friction In The Member Experience

Friction happens, but credit unions are taking steps to improve the member experience across branches, call centers, digital banking, and more.
Features

Chris Leggett On Leadership

The CEO of LGE Community Credit Union talks mentors, teams, and putting members first.
Features

Best Of Member Experience 2018

Here are seven savvy ways credit unions across the land upped their member experience game in 2018, and shared their experience and learnings with their ...
Industry Insights

Which Credit Union In Every State Returns The Most Value To Members?

An interactive graphic by Callahan & Associates highlights ROM leaders by state. Who's tops in your state?
Features

3 Stories Of Bank Acquisition

As more credit unions opt to expand their operations via bank acquisitions, best practices and solid advice emerge.
Callahan Collections

Member Experience Runs Deep In Georgia

The new member advocacy team at Georgia’s Own advocates for the member experience across technology, sales and services, and more.
Features

Take The Pain Out Of Branch Placement

The right competitive intelligence to drive objective branching decisions is just a click away.
Features

What’s In A Name: Chief Of Staff

John Fair steps up as the second in command and touches everything from loan approvals to facilities management at Peach State FCU.

Is Revenge Savings A Fad? Or A Financial Shift?

After years of post-pandemic splurges for the well-to-do and inflationary pain for the less well off, more Americans are shifting to a discipline of saving. Here’s what that means for members and how credit unions can turn the trend into opportunity.

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