2 Strategies To Inspire A New Generation Of Leaders
Desert Financial and Affinity Plus have taken different paths for the same end goal: positioning emerging leaders for success.
HR & Training
Our HR & Training page is your first stop for credit union tactics in training, employee incentives, succession planning, executive compensation, and more.
Top HR & Training Articles
What’s In A Name: Director Of Organizational Change Management
Desert Financial’s Allison Worthington offers insights into how her role helps others feel like they’re a part of change, rather than feeling that change is
7 17 Steps Up To Tackle The Nation’s Mental Health Crisis
With Americans under more stress than they were before the pandemic, the Ohio-based credit union has seen a roaring response after adding mental healthcare
A Credit Union Career Isn’t For Me. Change My Mind. (Part 2)
June 15, 2020
No Comments
Industry leaders talk about how they cultivated a career in credit unions and how credit unions across the United States can recruit enthusiastic employees to fill tomorrow’s leadership bench.
3 Opportunities The Coronavirus Crisis Uncovers For Improving Credit Union Operations
May 28, 2020
No Comments
As financial institutions have had to pivot in response to the Coronavirus outbreak, credit unions are faced with unprecedented situations, challenging many of their usual operations.
CommonWealth One Makes The Most Of Staying At Home
May 26, 2020
No Comments
Employees and employer benefit from homegrown e-learning initiative.
A Credit Union Career Isn’t For Me. Change My Mind. (Part 1)
May 26, 2020
No Comments
Industry leaders talk about how they cultivated a career in credit unions and how credit unions across the United States can recruit enthusiastic employees to fill tomorrow’s leadership bench.
How To Stand Out In A Field Of Potential Employers
May 26, 2020
No Comments
Doug Fecher, CEO of Wright-Patt Credit Union, dishes on why he joined the credit union industry and how other cooperatives can entice young, up-and-coming leaders to do the same.
How To Bring New Hires Up To Speed At A Social Distance
May 25, 2020
No Comments
Johns Hopkins FCU relates the successes and pitfalls of remote onboarding during the COVID-19 pandemic.
What’s In A Name: UX Research And Design
May 4, 2020
No Comments
A special team at BECU delves into digital to tackle user experience at the big cooperative.
3 Ways To Support Employees When They Need It The Most
March 30, 2020
No Comments
In the face of a crisis, credit union employees step up to support vulnerable members and communities. Sometimes, they need a helping hand, too.
3 Ways To Navigate The Coronavirus Crisis
March 23, 2020
No Comments
The current environment is springing unprecedented challenges on leaders nearly every day, but there are lessons from the past that apply to the present.
Maria Martinez On Leadership
March 16, 2020
No Comments
The CEO of Border FCU, who began her career in accounting, explains how serving the underserved hews more closely to social work than anything else.
A Credit Union Career Isn’t For Me. Change My Mind. (Part 2)
Industry leaders talk about how they cultivated a career in credit unions and how credit unions across the United States can recruit enthusiastic employees to ...
3 Opportunities The Coronavirus Crisis Uncovers For Improving Credit Union Operations
As financial institutions have had to pivot in response to the Coronavirus outbreak, credit unions are faced with unprecedented situations, challenging many of their usual ...
CommonWealth One Makes The Most Of Staying At Home
Employees and employer benefit from homegrown e-learning initiative.
A Credit Union Career Isn’t For Me. Change My Mind. (Part 1)
Industry leaders talk about how they cultivated a career in credit unions and how credit unions across the United States can recruit enthusiastic employees to ...
How To Stand Out In A Field Of Potential Employers
Doug Fecher, CEO of Wright-Patt Credit Union, dishes on why he joined the credit union industry and how other cooperatives can entice young, up-and-coming leaders ...
How To Bring New Hires Up To Speed At A Social Distance
Johns Hopkins FCU relates the successes and pitfalls of remote onboarding during the COVID-19 pandemic.
What’s In A Name: UX Research And Design
A special team at BECU delves into digital to tackle user experience at the big cooperative.
3 Ways To Support Employees When They Need It The Most
In the face of a crisis, credit union employees step up to support vulnerable members and communities. Sometimes, they need a helping hand, too.
3 Ways To Navigate The Coronavirus Crisis
The current environment is springing unprecedented challenges on leaders nearly every day, but there are lessons from the past that apply to the present.
Maria Martinez On Leadership
The CEO of Border FCU, who began her career in accounting, explains how serving the underserved hews more closely to social work than anything else.
Browse Topics
5 Takeaways From Trendwatch
Tony Waltrich
The U.S. economy is throwing up mixed signals, but America’s credit unions are delivering value and, in turn, enjoying deeper relationships, higher originations, and a stronger bottom line.
Vantage West Turns A Good Problem Into Great Recognition
Savana Morie
Discover how two employee awards honor the Arizona credit union’s commitment to a team-first culture while boosting employee engagement and workplace culture.
AI Is Rewriting The Economics Of Banking
Callahan & Associates
AI is removing friction from financial decisions, giving consumers more control over their money and forcing banks and credit unions to compete on real value.
How 2 Marketing Teams Organize For Impact
Aaron Passman
The organizational structures for the marketing teams at 3Rivers FCU and Leaders Credit Union couldn’t be more different, but they share a common goal.
Affordable Housing Isn’t About Business. It’s About People.
Aaron Passman
NOLA Firemen’s FCU helps members qualify for a mortgage in a state where poverty is high and insurance premiums are keeping many would-be borrowers out of a home.
Don’t Wait For Data. FirstLook Analysis Is Available Today.
Callahan & Associates
Callahan & Associates provides an early look at quarterly performance results. Sneak a peek at the latest trends here.
What Credit Unions Can Learn From Mamdani’s Campaign
Alix Patterson
Don’t stop reading because you think this is a love letter to Zohran Mamdani. It’s not about politics; it’s about connection and authenticity. His people-first campaign offers four lessons for credit unions on speaking with purpose and being heard.
Member Experience Is Everything
Aaron Passman
Explore best practices to streamline service, inspire leadership engagement, and improve the member experience.
2 Hot Takes On Member Growth
Rebecca Wessler
Member growth is slowing. What can credit unions do about it? Callahan experts explore how purpose and financial wellbeing might be the key to sustainable member growth.
How Credit Unions Can Compete Through Omnichannel Member Experiences
Callahan & Associates
Futureproof your credit union. Learn how ASAPP Financial Technology’s bank.io OXP | Omnichannel Experience Platform supports credit unions as they compete against direct-to-consumer fintechs.