2 Strategies To Inspire A New Generation Of Leaders
Desert Financial and Affinity Plus have taken different paths for the same end goal: positioning emerging leaders for success.
HR & Training
Our HR & Training page is your first stop for credit union tactics in training, employee incentives, succession planning, executive compensation, and more.
Top HR & Training Articles
What’s In A Name: Director Of Organizational Change Management
Desert Financial’s Allison Worthington offers insights into how her role helps others feel like they’re a part of change, rather than feeling that change is
7 17 Steps Up To Tackle The Nation’s Mental Health Crisis
With Americans under more stress than they were before the pandemic, the Ohio-based credit union has seen a roaring response after adding mental healthcare
A New Charter Brings New Life
June 12, 2017
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Five can’t-miss data points featured this week on CreditUnions.com.
10 Ways To Make A Great Hire
June 5, 2017
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Credit unions from across the country dish on tactics to find the best employees.
3 Takeaways From Trendwatch 1Q 2017
May 24, 2017
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Shares, loans, and full-time employee growth. How did credit unions perform in first quarter?
Auto Leases, Hiring Best Practices, And Rewards Programs
May 22, 2017
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Five can’t-miss data points featured this week on CreditUnions.com.
The Clock Is Ticking
May 22, 2017
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Summer is the perfect time to think strategically about how the credit union will tackle strategic planning in the fall.
Beyond Blaine: Retirement And Succession
May 15, 2017
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In May 2016, industry maverick Jim Blaine announced his retirement from State Employees’ Credit Union. His successor, longtime SECU executive Mike Lord, was named soon after. In this ongoing series, CreditUnions.com details Blaine’s history with the credit union and the movement, how SECU arrived at a successor, and what’s next under Lord for the $30 billion institution.
On the Call, On the Ball
May 15, 2017
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Call center metrics help a credit union assess the overall performance of the call center and its agents.
How To Succeed At Wellness Programs
May 15, 2017
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Credit unions in California and Vermont share how they help employees maintain healthy habits.
A New Approach To Pay Scales At Member One FCU
May 10, 2017
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The Virginia credit union changed its mortgage lending paradigm to accommodate members’ availability and interests.
Shruti Miyashiro On Leadership
May 8, 2017
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The head of Orange County’s Credit Union talks leadership, mentors, and recruiting — and retaining — the best associates for her team.
A New Charter Brings New Life
Five can't-miss data points featured this week on CreditUnions.com.
10 Ways To Make A Great Hire
Credit unions from across the country dish on tactics to find the best employees.
3 Takeaways From Trendwatch 1Q 2017
Shares, loans, and full-time employee growth. How did credit unions perform in first quarter?
Auto Leases, Hiring Best Practices, And Rewards Programs
Five can't-miss data points featured this week on CreditUnions.com.
Beyond Blaine: Retirement And Succession
In May 2016, industry maverick Jim Blaine announced his retirement from State Employees’ Credit Union. His successor, longtime SECU executive Mike Lord, was named soon ...
On the Call, On the Ball
Call center metrics help a credit union assess the overall performance of the call center and its agents.
How To Succeed At Wellness Programs
Credit unions in California and Vermont share how they help employees maintain healthy habits.
A New Approach To Pay Scales At Member One FCU
The Virginia credit union changed its mortgage lending paradigm to accommodate members’ availability and interests.
Shruti Miyashiro On Leadership
The head of Orange County’s Credit Union talks leadership, mentors, and recruiting — and retaining — the best associates for her team.
Browse Topics
5 Takeaways From Trendwatch
Tony Waltrich
The U.S. economy is throwing up mixed signals, but America’s credit unions are delivering value and, in turn, enjoying deeper relationships, higher originations, and a stronger bottom line.
Vantage West Turns A Good Problem Into Great Recognition
Savana Morie
Discover how two employee awards honor the Arizona credit union’s commitment to a team-first culture while boosting employee engagement and workplace culture.
AI Is Rewriting The Economics Of Banking
Callahan & Associates
AI is removing friction from financial decisions, giving consumers more control over their money and forcing banks and credit unions to compete on real value.
How 2 Marketing Teams Organize For Impact
Aaron Passman
The organizational structures for the marketing teams at 3Rivers FCU and Leaders Credit Union couldn’t be more different, but they share a common goal.
Affordable Housing Isn’t About Business. It’s About People.
Aaron Passman
NOLA Firemen’s FCU helps members qualify for a mortgage in a state where poverty is high and insurance premiums are keeping many would-be borrowers out of a home.
Don’t Wait For Data. FirstLook Analysis Is Available Today.
Callahan & Associates
Callahan & Associates provides an early look at quarterly performance results. Sneak a peek at the latest trends here.
What Credit Unions Can Learn From Mamdani’s Campaign
Alix Patterson
Don’t stop reading because you think this is a love letter to Zohran Mamdani. It’s not about politics; it’s about connection and authenticity. His people-first campaign offers four lessons for credit unions on speaking with purpose and being heard.
Member Experience Is Everything
Aaron Passman
Explore best practices to streamline service, inspire leadership engagement, and improve the member experience.
2 Hot Takes On Member Growth
Rebecca Wessler
Member growth is slowing. What can credit unions do about it? Callahan experts explore how purpose and financial wellbeing might be the key to sustainable member growth.
How Credit Unions Can Compete Through Omnichannel Member Experiences
Callahan & Associates
Futureproof your credit union. Learn how ASAPP Financial Technology’s bank.io OXP | Omnichannel Experience Platform supports credit unions as they compete against direct-to-consumer fintechs.
The Clock Is Ticking