How AI Is Shaping HR For The Next Era
Four executives share how they are skilling up and soothing nerves as they navigate the AI revolution in real time.
HR & Training
Our HR & Training page is your first stop for credit union tactics in training, employee incentives, succession planning, executive compensation, and more.
Top HR & Training Articles
Vantage West Turns A Good Problem Into Great Recognition
Discover how two employee awards honor the Arizona credit union’s commitment to a team-first culture while boosting employee engagement and workplace culture.
45 Interviews In 30 Days: How Travis Credit Union Fixed Its Contact Center
The California cooperative turned a call center crisis into a success story — starting with cutting the average wait time from 45 minutes to three.
Judy Soules On Leadership
September 1, 2017
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The CFO for One Credit Union in Vermont talks early lessons, inspiration, and hopes for the future.
Consumer Sentiments And Employee Insights (2Q 2017)
September 1, 2017
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Real comments from online review sites to inform strategies, policies, and practices.
Tips To Help Internal Candidates Succeed As CEO
August 30, 2017
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Andy Grimm has been with Apple FCU for more than 20 years, but he’s been CEO for less than two months. In this Q&A, the chief executive offers advice for old-timers taking on a new role.
Internal CEO Candidates, Deposit Specials, And The Bottom Line
August 25, 2017
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Five can’t-miss data points featured this week on CreditUnions.com.
Female CEO Performance, Mortgage Lending, And Auto Market Share
August 21, 2017
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Five can’t-miss data points featured this week on CreditUnions.com.
A Strategy To Retain Employees And Develop Leaders
August 18, 2017
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Grow Financial’s in-house program helps ambitious staffers cultivate important skills.
Retain Employees, Develop Leaders, Catch Skimmers
August 14, 2017
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Five can’t-miss data points featured this week on CreditUnions.com.
Strategize Today To Ensure Smooth Successions Tomorrow
August 11, 2017
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The impending retirement of Truity Credit Union’s CEO prompted the cooperative to prepare for other C-suite departures.
A CEO Transition 18 Months In The Making
August 7, 2017
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A long-term approach to succession at Tower FCU ensured a smooth passing of the torch at the top level of leadership.
4 Ways To Cultivate The Corner Office
August 1, 2017
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How Arizona’s largest credit union acquires top talent for its professional, management, and senior leadership roles.
Judy Soules On Leadership
The CFO for One Credit Union in Vermont talks early lessons, inspiration, and hopes for the future.
Consumer Sentiments And Employee Insights (2Q 2017)
Real comments from online review sites to inform strategies, policies, and practices.
Tips To Help Internal Candidates Succeed As CEO
Andy Grimm has been with Apple FCU for more than 20 years, but he's been CEO for less than two months. In this Q&A, the ...
Internal CEO Candidates, Deposit Specials, And The Bottom Line
Five can't-miss data points featured this week on CreditUnions.com.
Female CEO Performance, Mortgage Lending, And Auto Market Share
Five can't-miss data points featured this week on CreditUnions.com.
A Strategy To Retain Employees And Develop Leaders
Grow Financial’s in-house program helps ambitious staffers cultivate important skills.
Retain Employees, Develop Leaders, Catch Skimmers
Five can't-miss data points featured this week on CreditUnions.com.
Strategize Today To Ensure Smooth Successions Tomorrow
The impending retirement of Truity Credit Union’s CEO prompted the cooperative to prepare for other C-suite departures.
A CEO Transition 18 Months In The Making
A long-term approach to succession at Tower FCU ensured a smooth passing of the torch at the top level of leadership.
4 Ways To Cultivate The Corner Office
How Arizona’s largest credit union acquires top talent for its professional, management, and senior leadership roles.
Browse Topics
The Numbers That Matter Most To Credit Unions
Aaron Passman
A look at year-end performance trends reveals how earnings, affordability pressures, and asset quality are redefining the operating environment heading into 2026.
The Affordability Crisis Is Reshaping Credit Union Balance Sheets
Sherry Virden
Members are struggling with an affordability crisis that is changing how they manage debt, and new behaviors are showing up across the credit union loan portfolio.
Meet The Finalists For The 2026 Innovation Series: Employee Enablement
Callahan & Associates
This year’s Innovation Series returns with bigger impact and broader horizons. Since 2018, this annual showcase has spotlighted forward-thinking solutions by giving innovators a stage to share ideas, demonstrate solutions, and spark meaningful change.
Asset Quality Takes An Uncomfortable Turn In 2025
Andrew Lepczyk
Credit union asset quality didn’t collapse in 2025 — but it didn’t cooperate, either. What’s going on, and are credit unions prepared to respond in 2026?
Meet The Finalists For The 2026 Innovation Series: Fraud Prevention And Resolution
Callahan & Associates
This year’s Innovation Series returns with bigger impact and broader horizons. Since 2018, this annual showcase has spotlighted forward-thinking solutions by giving innovators a stage to share ideas, demonstrate solutions, and spark meaningful change.
Meet The Finalists For The 2026 Innovation Series: Digital Member Engagement
Callahan & Associates
This year’s Innovation Series returns with bigger impact and broader horizons. Since 2018, this annual showcase has spotlighted forward-thinking solutions by giving innovators a stage to share ideas, demonstrate solutions, and spark meaningful change.
The American Budget Squeeze
Tony Waltrich
The affordability crisis extends far beyond big-ticket expenses. As the rising cost of basic necessities outpaces income growth, household budgets are under strain and long-term financial stability is increasingly at risk.
Flexibility In The Earnings Model Matters More As Rates Turn
Omar Shalabi
As credit unions move deeper into 2026, the earnings conversation is shifting. Elevated interest rates have boosted margins and strengthened earnings flexibility, but that advantage won’t persist indefinitely.
Credit Unions At A Crossroads: Shifts, Risks, And Opportunities
Callahan & Associates
A radical shift is taking place in the way consumers move money and engage with their financial institution.
Building A ‘Culture’ Of Confidence At MSUFCU
Aaron Passman
How the Michigan-based cooperative’s “Culture of Finance” curriculum is reframing financial education.