How AI Is Shaping HR For The Next Era
Four executives share how they are skilling up and soothing nerves as they navigate the AI revolution in real time.
HR & Training
Our HR & Training page is your first stop for credit union tactics in training, employee incentives, succession planning, executive compensation, and more.
Top HR & Training Articles
Vantage West Turns A Good Problem Into Great Recognition
Discover how two employee awards honor the Arizona credit union’s commitment to a team-first culture while boosting employee engagement and workplace culture.
45 Interviews In 30 Days: How Travis Credit Union Fixed Its Contact Center
The California cooperative turned a call center crisis into a success story — starting with cutting the average wait time from 45 minutes to three.
How To Think Outside The Annual Review And Why It Takes A Village To Fight Fraud
September 5, 2017
No Comments
Five can’t-miss data points featured this week on CreditUnions.com.
9 Ways To Think Outside The Annual Review
September 4, 2017
No Comments
BECU and MSUFCU provide lessons in communication and expectation.
Judy Soules On Leadership
September 1, 2017
No Comments
The CFO for One Credit Union in Vermont talks early lessons, inspiration, and hopes for the future.
Consumer Sentiments And Employee Insights (2Q 2017)
September 1, 2017
No Comments
Real comments from online review sites to inform strategies, policies, and practices.
Tips To Help Internal Candidates Succeed As CEO
August 30, 2017
No Comments
Andy Grimm has been with Apple FCU for more than 20 years, but he’s been CEO for less than two months. In this Q&A, the chief executive offers advice for old-timers taking on a new role.
Internal CEO Candidates, Deposit Specials, And The Bottom Line
August 25, 2017
No Comments
Five can’t-miss data points featured this week on CreditUnions.com.
Female CEO Performance, Mortgage Lending, And Auto Market Share
August 21, 2017
No Comments
Five can’t-miss data points featured this week on CreditUnions.com.
A Strategy To Retain Employees And Develop Leaders
August 18, 2017
No Comments
Grow Financial’s in-house program helps ambitious staffers cultivate important skills.
Retain Employees, Develop Leaders, Catch Skimmers
August 14, 2017
No Comments
Five can’t-miss data points featured this week on CreditUnions.com.
Strategize Today To Ensure Smooth Successions Tomorrow
August 11, 2017
No Comments
The impending retirement of Truity Credit Union’s CEO prompted the cooperative to prepare for other C-suite departures.
How To Think Outside The Annual Review And Why It Takes A Village To Fight Fraud
Five can't-miss data points featured this week on CreditUnions.com.
9 Ways To Think Outside The Annual Review
BECU and MSUFCU provide lessons in communication and expectation.
Judy Soules On Leadership
The CFO for One Credit Union in Vermont talks early lessons, inspiration, and hopes for the future.
Consumer Sentiments And Employee Insights (2Q 2017)
Real comments from online review sites to inform strategies, policies, and practices.
Tips To Help Internal Candidates Succeed As CEO
Andy Grimm has been with Apple FCU for more than 20 years, but he's been CEO for less than two months. In this Q&A, the ...
Internal CEO Candidates, Deposit Specials, And The Bottom Line
Five can't-miss data points featured this week on CreditUnions.com.
Female CEO Performance, Mortgage Lending, And Auto Market Share
Five can't-miss data points featured this week on CreditUnions.com.
A Strategy To Retain Employees And Develop Leaders
Grow Financial’s in-house program helps ambitious staffers cultivate important skills.
Retain Employees, Develop Leaders, Catch Skimmers
Five can't-miss data points featured this week on CreditUnions.com.
Strategize Today To Ensure Smooth Successions Tomorrow
The impending retirement of Truity Credit Union’s CEO prompted the cooperative to prepare for other C-suite departures.
Browse Topics
Credit Human Redefines ‘Green’ In The Heart Of Texas
Savana Morie
The credit union completed a three acre headquarters campus in 2021 that offers 52% more space while consuming a fraction of the resources. It’s a model of how cooperatives can lead on sustainability without sacrificing performance.
CDFIs By The Numbers
Omar Shalabi
CDFI credit unions might be fewer in number, but their impact reaches millions of members, and their footprint highlights how targeted mission can translate into broad, measurable reach.
Serving The Underserved Without Accepting Preventable Fraud Losses
Callahan & Associates
Preventable fraud losses quietly erode credit union margins. The difference between a 25% and 6% loss rate isn’t risk. It’s execution.
Inside An In-School Model That Links Classrooms With College And Careers
Savana Morie
Holy Rosary Credit Union has embedded itself into a local high school’s career and technical education program, offering scholarships, internships, and courses eligible for college credit.
6 Credit Union Executive Priorities For 2026
Jay Johnson
Credit union leaders want to know where peers are placing their focus. These six priorities reflect how leadership teams are responding to change with intention and clarity.
What’s Next For Credit Union Earnings?
Omar Shalabi
As margin support begins to fade, earnings performance is becoming more sensitive to revenue mix and harder to interpret through public reporting alone.
The Great Wealth Transfer Is Also A Relationship Transfer
Savana Morie
Harvard FCU combines digital estate planning with human financial guidance to support positive, proactive wealth transfer across generations.
The Lending Lag Is Real, And Here’s What Smaller Credit Unions Can Do About It
Callahan & Associates
Discover how small to midsize credit unions can weather the economic headwinds hitting their communities right now.
Fresh Risks For Financial Markets
Jason Haley
Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.
What’s In A Name: AVP Of Member Insights
Aaron Passman
At Service Credit Union, Dave Widener connects data, strategy, and culture to shape better outcomes for members.