How AI Is Shaping HR For The Next Era
Four executives share how they are skilling up and soothing nerves as they navigate the AI revolution in real time.
HR & Training
Our HR & Training page is your first stop for credit union tactics in training, employee incentives, succession planning, executive compensation, and more.
Top HR & Training Articles
Vantage West Turns A Good Problem Into Great Recognition
Discover how two employee awards honor the Arizona credit union’s commitment to a team-first culture while boosting employee engagement and workplace culture.
45 Interviews In 30 Days: How Travis Credit Union Fixed Its Contact Center
The California cooperative turned a call center crisis into a success story — starting with cutting the average wait time from 45 minutes to three.
Tips To Help Internal Candidates Succeed As CEO
August 30, 2017
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Andy Grimm has been with Apple FCU for more than 20 years, but he’s been CEO for less than two months. In this Q&A, the chief executive offers advice for old-timers taking on a new role.
Internal CEO Candidates, Deposit Specials, And The Bottom Line
August 25, 2017
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Five can’t-miss data points featured this week on CreditUnions.com.
Female CEO Performance, Mortgage Lending, And Auto Market Share
August 21, 2017
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Five can’t-miss data points featured this week on CreditUnions.com.
A Strategy To Retain Employees And Develop Leaders
August 18, 2017
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Grow Financial’s in-house program helps ambitious staffers cultivate important skills.
Retain Employees, Develop Leaders, Catch Skimmers
August 14, 2017
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Five can’t-miss data points featured this week on CreditUnions.com.
Strategize Today To Ensure Smooth Successions Tomorrow
August 11, 2017
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The impending retirement of Truity Credit Union’s CEO prompted the cooperative to prepare for other C-suite departures.
A CEO Transition 18 Months In The Making
August 7, 2017
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A long-term approach to succession at Tower FCU ensured a smooth passing of the torch at the top level of leadership.
4 Ways To Cultivate The Corner Office
August 1, 2017
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How Arizona’s largest credit union acquires top talent for its professional, management, and senior leadership roles.
What To Ask Before Merging And How To Build A Better Team
July 24, 2017
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Five can’t-miss data points featured this week on CreditUnions.com.
How High-Risk Lending Reaps Rewards
July 24, 2017
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Managing risk and building relationships helps two small credit unions lend to C-D-E-paper borrowers.
Tips To Help Internal Candidates Succeed As CEO
Andy Grimm has been with Apple FCU for more than 20 years, but he's been CEO for less than two months. In this Q&A, the ...
Internal CEO Candidates, Deposit Specials, And The Bottom Line
Five can't-miss data points featured this week on CreditUnions.com.
Female CEO Performance, Mortgage Lending, And Auto Market Share
Five can't-miss data points featured this week on CreditUnions.com.
A Strategy To Retain Employees And Develop Leaders
Grow Financial’s in-house program helps ambitious staffers cultivate important skills.
Retain Employees, Develop Leaders, Catch Skimmers
Five can't-miss data points featured this week on CreditUnions.com.
Strategize Today To Ensure Smooth Successions Tomorrow
The impending retirement of Truity Credit Union’s CEO prompted the cooperative to prepare for other C-suite departures.
A CEO Transition 18 Months In The Making
A long-term approach to succession at Tower FCU ensured a smooth passing of the torch at the top level of leadership.
4 Ways To Cultivate The Corner Office
How Arizona’s largest credit union acquires top talent for its professional, management, and senior leadership roles.
What To Ask Before Merging And How To Build A Better Team
Five can't-miss data points featured this week on CreditUnions.com.
How High-Risk Lending Reaps Rewards
Managing risk and building relationships helps two small credit unions lend to C-D-E-paper borrowers.
Browse Topics
Insights From The Outside: Don Rositano
Marc Rapport
How a former Sam’s Club finance leader adapted his member-first mindset to a not-for-profit credit union.
MSUFCU Turns A Break In Payments Into A Member Experience Moment
Aaron Passman
The Michigan cooperative keeps everyday payments working and members happy by using a common friction point to build brand loyalty.
What’s In A Name: Vice President Of History & Culture
Aaron Passman
How a unique role instills SchoolsFirst FCU’s future leaders with an appreciation for its past.
Growth Is A Mindset, But Success Is In The Contract
Callahan & Associates
Arriba Advisors co-founder Tom Russell explores how credit unions can bridge the gap between a growth mindset and their technical reality.
Fraud Is Faster, Smarter, And Harder To Stop. Here’s How To.
Callahan & Associates
RKL offers insight, expertise, and experience to help fight off growing threats.
The Numbers Are Good. The Moment Is Hard.
William Hunt
Members are anxious about their financial futures, even as credit unions remain financially strong. Institutions that respond to this moment can make 2026 a turning point.
Wages Are Growing. Wallets Are Not.
Sherry Virden
Global events are flowing directly into household budgets, reshaping how credit union members save, borrow, and cope. Such trends don’t always show up in headline data.
Credit Unions Are Having A Margin Moment
Tony Waltrich
Credit unions are benefiting from a rare margin advantage as loans reprice slower than deposits. The question now is how institutions will use that strength to better serve members.
Where Have All The Members Gone?
Omar Shalabi
Membership growth is slowing, but financial activity is not. What does the modern financial relationship look like?
5 Takeaways From First Quarter Credit Union Performance Data
William Hunt
Inflation, war, and uncertain futures have reshaped members’ needs in 2026. What does credit union performance data from the first quarter of 2026 say about household budgets, inflation pressures, and more?