Best Of Human Resources 2018
December 21, 2018
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Nine of the most popular HR articles and blogs run on CreditUnions.com in 2018.
Illinois
5 Ways To Shine On Social This Holiday Season
December 17, 2018
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Credit unions across the country spread cheer on social media.
5 Ways To Avoid A Bumpy Core Conversion
December 3, 2018
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Credit unions share how they realized process improvements and encouraged culture changes through core conversions.
How Andigo Captured Core Conversion Happiness
December 3, 2018
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The Prairie State credit union converted to a new core platform as part of a transformation to a new charter, a new headquarters, and a new name.
Which Credit Union In Every State Returns The Most Value To Members?
October 8, 2018
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An interactive graphic by Callahan & Associates highlights ROM leaders by state. Who’s tops in your state?
5 Stars For This Online Review Strategy
October 8, 2018
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Consumers Credit Union’s 5 Star Difference program incents staff to identify positive promoters during member interactions.
5 Branches Where There Were 23
September 27, 2018
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Single-sponsor State Farm FCU reduces branch count while executing an enhanced service strategy that drives industry-leading efficiencies.
High Reward = High Return For This Plastic Program
September 5, 2018
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Three percent cash back and $59 a year are among the terms of Alliant Credit Union’s new credit card offering.
2 Lessons From A $3 Billion Data Powerhouse
September 3, 2018
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Top-Level Takeaways BCU built its data warehouse in 2006. Since then, the information it contains has ballooned, requiring a better way to query, understand, and validate the data. A centralized member intelligence team is establishing stricter data governance and standards. “BCU ($3.2B, Vernon Hills, IL) has an insatiable appetite for data” says credit union vice
5 Ways To Wed Culture And Compliance
July 18, 2018
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Enterprise-wide awareness at Heartland Credit Union helps the Illinois cooperative stay in step with regulatory rule-following.
Best Of Human Resources 2018
Nine of the most popular HR articles and blogs run on CreditUnions.com in 2018.
5 Ways To Shine On Social This Holiday Season
Credit unions across the country spread cheer on social media.
5 Ways To Avoid A Bumpy Core Conversion
Credit unions share how they realized process improvements and encouraged culture changes through core conversions.
How Andigo Captured Core Conversion Happiness
The Prairie State credit union converted to a new core platform as part of a transformation to a new charter, a new headquarters, and a ...
Which Credit Union In Every State Returns The Most Value To Members?
An interactive graphic by Callahan & Associates highlights ROM leaders by state. Who's tops in your state?
5 Stars For This Online Review Strategy
Consumers Credit Union’s 5 Star Difference program incents staff to identify positive promoters during member interactions.
5 Branches Where There Were 23
Single-sponsor State Farm FCU reduces branch count while executing an enhanced service strategy that drives industry-leading efficiencies.
High Reward = High Return For This Plastic Program
Three percent cash back and $59 a year are among the terms of Alliant Credit Union’s new credit card offering.
2 Lessons From A $3 Billion Data Powerhouse
Top-Level Takeaways BCU built its data warehouse in 2006. Since then, the information it contains has ballooned, requiring a better way to query, understand, and ...
5 Ways To Wed Culture And Compliance
Enterprise-wide awareness at Heartland Credit Union helps the Illinois cooperative stay in step with regulatory rule-following.
Browse Topics
Credit Union Data Predicts Who Will Win Super Bowl 2026
Andrew Lepczyk
As Super Bowl LX nears, the Callahan Bowl prediction model says the Seahawks will see green en route to the Lombardi Trophy.
How APL FCU Builds A Board Succession Pipeline
Aaron Passman
Two programs for aspiring volunteers are building a steady pipeline of ready-to-step-in leaders that trickles up to the director level.
How 2 Credit Unions Reduce Recidivism 1 Class At A Time
Savana Morie
Royal and American 1 credit unions share how their educational programs ensure incarcerated people are reentry ready.
How Super-Prime Borrowers Strengthen Both Margin And Membership
Callahan & Associates
Double‑digit net returns meet reliable credit performance when credit unions build a pipeline of high‑value members primed for deposits and engagement.
A New Leadership Team Focuses On Organic Growth At Verve
Aaron Passman
After years of merger-driven gains, a new senior leadership team and sales culture at Verve is powering a push for organic growth.
Georgia United Turns The Tide On Membership Growth
Aaron Passman
After years of declining membership, a new growth strategy and snappy catch phrase is paying off for the southern credit union.
How A Florida Credit Union Rebuilt Retention After The Great Resignation
Marc Rapport
Longer onboarding, focus groups, and peer leadership help Community First retain strong employees year after year.
What’s In A Name: Chief Efficiency Officer
Savana Morie
Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn front-line fixes into bottom-line wins.
How SWBC’s Contact Center Solutions Help Financial Institutions Stay Connected
Callahan & Associates
Delivering human-centered service in a digital world is no longer a luxury for credit union contact centers — it’s a necessity.
Amanda Garabedian On Leadership
Savana Morie
The CEO of Adventure Credit Union shares tips to maintain credibility amid rapid executive turnover and organizational change.