Impact/Purpose

Our Purpose page is your central resource to explore strategies that elevate products and services from run-of-the-mill commodities to powerful tools that support members and communities and set credit unions apart from competitors.

Top Impact/Purpose Articles

Credit Union Industry Commentary

It’s Time For Credit Unions To “Chime” In About Doing The Right Thing

The mobile-only bank’s marketing gambit provides lessons in how to make lemonade out of lemons.
Industry Insights

Agile Processes, Doing The Right Thing, Sustainable Strategies

Five can't-miss data points this week on CreditUnions.com.
Industry Insights

CUbroadcast Highlights “Sustainable Business Strategy”

In episode 1,129, Katy Slater, Callahan's senior vice president, discusses how the online course helps credit union executives explore business models that drive change.
Features

Beyond The Flip Chart: 2 Credit Unions’ Approach To Journey Mapping The Member Experience.

UNFCU and All In take consultative and do-it-yourself paths, respectively, to achieve better internal processes and member service.
Features

3 Ways To Put Credit Union Values Into Practice

Everence FCU lives out the principle of stewardship through loan, investment, and deposit products.
Industry Insights

Unusual Branch Locations, Recovering Banker Advice, Strategic Planning Insights

Five can't-miss data points this week on CreditUnions.com.
Features

The Great Divide: Expert Advice From Recovering Bankers

Credit union senior managers dish on what they’ve learned, and unlearned, from their transition to cooperative financial services.
Callahan Collections

How A Financial Cooperative Became A Voice For Social Justice

St. Louis Community Credit Union strives to be a positive force, and it has the impact report to prove it.
Features

More Markets. More Members. More Growth.

A new name and a new leader at the helm have helped Arbor Financial Credit Union post double-digit growth in core performance areas. What’s next ...
Callahan Collections

A Small But Mighty Response To Payday Lenders And Fintech Competitors

Credit unions are experimenting with employee-sponsored small-dollar loan programs at the urging of Filene and the FINRA Foundation.
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