JetStream FCU Turns CDFI Funding Into Lifelines After Hurricane Maria
A pair of CDFI grants allowed the Florida-based credit union to help members restart their lives on the island or relocate to the United States.
Impact/Purpose
Our Purpose page is your central resource to explore strategies that elevate products and services from run-of-the-mill commodities to powerful tools that support members and communities and set credit unions apart from competitors.
Top Impact/Purpose Articles
Wright-Patt Turns Purpose Into Property For First-Time Homebuyers
The Ohio credit union’s Sunshine Community Fund is backing new homes in Dayton, combining financial support, education, and cross-team collaboration to empower first-time buyers.
First Alliance Debuts Mission-Driven Deposits
The Minnesota-based cooperative invites high-dollar depositors to turn private prosperity into shared possibility through a savings product designed around social impact.
CUbroadcast Highlights “Sustainable Business Strategy”
September 5, 2019
No Comments
In episode 1,129, Katy Slater, Callahan’s senior vice president, discusses how the online course helps credit union executives explore business models that drive change.
Beyond The Flip Chart: 2 Credit Unions’ Approach To Journey Mapping The Member Experience.
August 27, 2019
No Comments
UNFCU and All In take consultative and do-it-yourself paths, respectively, to achieve better internal processes and member service.
3 Ways To Put Credit Union Values Into Practice
August 26, 2019
No Comments
Everence FCU lives out the principle of stewardship through loan, investment, and deposit products.
Unusual Branch Locations, Recovering Banker Advice, Strategic Planning Insights
August 26, 2019
No Comments
Five can’t-miss data points this week on CreditUnions.com.
The Great Divide: Expert Advice From Recovering Bankers
August 26, 2019
No Comments
Credit union senior managers dish on what they’ve learned, and unlearned, from their transition to cooperative financial services.
How A Financial Cooperative Became A Voice For Social Justice
August 26, 2019
No Comments
St. Louis Community Credit Union strives to be a positive force, and it has the impact report to prove it.
More Markets. More Members. More Growth.
August 19, 2019
No Comments
A new name and a new leader at the helm have helped Arbor Financial Credit Union post double-digit growth in core performance areas. What’s next for the Michigan cooperative?
A Small But Mighty Response To Payday Lenders And Fintech Competitors
August 19, 2019
No Comments
Credit unions are experimenting with employee-sponsored small-dollar loan programs at the urging of Filene and the FINRA Foundation.
Engagement Systems, Agile Method, CUSO Collaboration
August 12, 2019
No Comments
Five can’t-miss data points this week on CreditUnions.com.
What’s In A Name: Chief Growth Officer
July 29, 2019
No Comments
Alissa Sykes guides growth across the enterprise at Sunmark Federal Credit Union by continuing her love of working with math and people.
CUbroadcast Highlights “Sustainable Business Strategy”
In episode 1,129, Katy Slater, Callahan's senior vice president, discusses how the online course helps credit union executives explore business models that drive change.
Beyond The Flip Chart: 2 Credit Unions’ Approach To Journey Mapping The Member Experience.
UNFCU and All In take consultative and do-it-yourself paths, respectively, to achieve better internal processes and member service.
3 Ways To Put Credit Union Values Into Practice
Everence FCU lives out the principle of stewardship through loan, investment, and deposit products.
Unusual Branch Locations, Recovering Banker Advice, Strategic Planning Insights
Five can't-miss data points this week on CreditUnions.com.
The Great Divide: Expert Advice From Recovering Bankers
Credit union senior managers dish on what they’ve learned, and unlearned, from their transition to cooperative financial services.
How A Financial Cooperative Became A Voice For Social Justice
St. Louis Community Credit Union strives to be a positive force, and it has the impact report to prove it.
More Markets. More Members. More Growth.
A new name and a new leader at the helm have helped Arbor Financial Credit Union post double-digit growth in core performance areas. What’s next ...
A Small But Mighty Response To Payday Lenders And Fintech Competitors
Credit unions are experimenting with employee-sponsored small-dollar loan programs at the urging of Filene and the FINRA Foundation.
Engagement Systems, Agile Method, CUSO Collaboration
Five can't-miss data points this week on CreditUnions.com.
What’s In A Name: Chief Growth Officer
Alissa Sykes guides growth across the enterprise at Sunmark Federal Credit Union by continuing her love of working with math and people.
Browse Topics
The Case For Marketing That Doesn’t Lead With The Credit Union
Savana Morie
Whitefish Credit Union barely mentions itself in its member stories. Instead, its high-quality video storytelling spotlights people, businesses, and communities, building trust, advocacy, and impact that don’t always show up in traditional ROI metrics.
Exit Interview: Deb Vollmer
Aaron Passman
The retired Langley FCU executive looks back on a career shaped by industry change, evolving leadership responsibility, and a constant focus on serving members first.
How Affinity FCU Became A Financial First Responder
Callahan & Associates
The New Jersey-New York metro credit union shares how a wellbeing-led strategy ensures members know where to turn first when life gets difficult.
Running With Scissors: The Bold Side Of Personalization
Callahan & Associates
To become skilled at personalization, credit unions must stop making assumptions about what resonates with members and start leveraging data to be sure.
A Short Guide To Compliance With The New Succession Planning Rule
Jennie Boden
Check all the right boxes while tying your credit union compliance efforts to strategy.
Industry Intelligence For Credit Union Leaders
Callahan & Associates
Looking for quarterly data coverage, expert analysis, lessons from leading credit unions, and more? Callahan has it covered. Comparing top-level performance and digging into the details has never been easier.
10 Credit Unions That Top The Charts In Member Value
William Hunt
Callahan & Associates spotlights credit unions that return more value to members.
Engagement Is Not A Perk. It Is A Strategy.
A. Jerome Fowlkes
Langley FCU asked what it would take to be a truly exceptional workplace, and it shares four ways to get there.
The Opportunity For Credit Unions In NCUA’s New Succession Planning Rule
Jennie Boden
Make your succession plan strategic and give it ‘teeth’ to reap the benefits of stronger governance and more effective C-suite leadership.
How A Child Savings Account Program Is Shaping Futures In Harbor Beach
Savana Morie
A public-private partnership in Michigan aims to influence opportunities after high school via a child savings account that provides yearly deposits and every reason to imagine what comes after graduation.