Impact/Purpose

Our Purpose page is your central resource to explore strategies that elevate products and services from run-of-the-mill commodities to powerful tools that support members and communities and set credit unions apart from competitors.

Top Impact/Purpose Articles

Callahan Collections

Helping St. Louis Help Itself

1st Financial combines the right products with direct engagement to help underbanked residents build credit and financial security.
Industry Insights

Bank Buying, Sustainable Living, HMDA Data

Five can't-miss data points this week on CreditUnions.com.
Features

How To Balance Complaint Resolution And Brand Building On Social Media

When its social media channel overheats, BECU’s 10-person team helps members cool down.
Features

Allegacy’s Guide To Improving Employee Well-Being

The North Carolina-based institution became the first to publicly report its corporate health metrics. Here’s why it thinks others should follow.
Features

If You Build It They Will Come

Northwest Community Credit Union is moving its headquarters to downtown Eugene, OR, in the hopes it will help revitalize an under-utilized area.
Features

Credit Unions Hammer Away At Unemployment

Job fairs, management training programs, and loan relief benefit local employment rates.
Industry Insights

Community Service, Impact, And A Plan For 2025

Five can't-miss data points this week on CreditUnions.com.
Features

6 Credit Unions Take On 1 Shared Day Of Service

There’s a growing trend in Credit Union Land that’s encouraging employees to spend Columbus Day on the road, volunteering and giving back to their communities. ...
Features

What’s In A Name: Senior Vice President Of Community Impact

A history with nonprofits and actively listening to community partners helps Heather McKissick lead her to team to excel in three high-impact areas at University ...
Features

It’s 2025. Do You Know Where Your Credit Union Is?

Listerhill Credit Union’s Forge Strategy sets the course for the next five years at the Alabama cooperative.
From left: Dave Valentine, chief lending and strategy officer at Illinois-based Consumers Credit Union, and his dad, Mike Valentine, CEO of BCU.

A Credit Union Bond Beyond Bloodlines

For Mike and Dave Valentine, the family business just happens to be credit unions. The father-son duo talk leadership styles, cooperative values, and the lessons they’ve learned from each other along the way.

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Colorful digital promo for Baton Rouge Telco Federal Credit Union's Era's Tour-inspired HELOC campaign. It features bold “zero out-of-pocket costs” messaging and a call-to-action button.

Home Is Where The Heart (And More) Is

Where is mortgage growth coming from right now? This week, CreditUnions.com covers a mix of home equity campaigns, targeted affordability programs, and niche lending strategies that are bringing borrowers back into the market.

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