JetStream FCU Turns CDFI Funding Into Lifelines After Hurricane Maria
A pair of CDFI grants allowed the Florida-based credit union to help members restart their lives on the island or relocate to the United States.
Impact/Purpose
Our Purpose page is your central resource to explore strategies that elevate products and services from run-of-the-mill commodities to powerful tools that support members and communities and set credit unions apart from competitors.
Top Impact/Purpose Articles
Wright-Patt Turns Purpose Into Property For First-Time Homebuyers
The Ohio credit union’s Sunshine Community Fund is backing new homes in Dayton, combining financial support, education, and cross-team collaboration to empower first-time buyers.
First Alliance Debuts Mission-Driven Deposits
The Minnesota-based cooperative invites high-dollar depositors to turn private prosperity into shared possibility through a savings product designed around social impact.
What Does Fintech Innovation Look Like In Credit Union Land?
October 7, 2019
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A nonprofit program launched by Digital FCU fosters next-gen talent and ideas, and the nation has noticed.
Coverage From The MDDCCUA Small Credit Union Conference
September 30, 2019
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The power of the cooperative model was on display this past month as credit unions came together to share past successes and strategies for the future.
Turning On The Foundation-Funding Spigot
September 23, 2019
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The key to any foundation’s success is its ability to expand its coffers.
Robotics, In-Branch Technology, Loan Production
September 23, 2019
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Five can’t-miss data points this week on CreditUnions.com.
Change Faster To Be Better
September 20, 2019
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Credit unions must ensure they are effectively serving current members while positioning themselves for the next iteration of financial services.
It’s Time For Credit Unions To “Chime” In About Doing The Right Thing
September 18, 2019
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The mobile-only bank’s marketing gambit provides lessons in how to make lemonade out of lemons.
Agile Processes, Doing The Right Thing, Sustainable Strategies
September 16, 2019
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Five can’t-miss data points this week on CreditUnions.com.
CUbroadcast Highlights “Sustainable Business Strategy”
September 5, 2019
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In episode 1,129, Katy Slater, Callahan’s senior vice president, discusses how the online course helps credit union executives explore business models that drive change.
Beyond The Flip Chart: 2 Credit Unions’ Approach To Journey Mapping The Member Experience.
August 27, 2019
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UNFCU and All In take consultative and do-it-yourself paths, respectively, to achieve better internal processes and member service.
3 Ways To Put Credit Union Values Into Practice
August 26, 2019
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Everence FCU lives out the principle of stewardship through loan, investment, and deposit products.
What Does Fintech Innovation Look Like In Credit Union Land?
A nonprofit program launched by Digital FCU fosters next-gen talent and ideas, and the nation has noticed.
Coverage From The MDDCCUA Small Credit Union Conference
The power of the cooperative model was on display this past month as credit unions came together to share past successes and strategies for the ...
Turning On The Foundation-Funding Spigot
The key to any foundation’s success is its ability to expand its coffers.
Robotics, In-Branch Technology, Loan Production
Five can’t-miss data points this week on CreditUnions.com.
It’s Time For Credit Unions To “Chime” In About Doing The Right Thing
The mobile-only bank’s marketing gambit provides lessons in how to make lemonade out of lemons.
Agile Processes, Doing The Right Thing, Sustainable Strategies
Five can't-miss data points this week on CreditUnions.com.
CUbroadcast Highlights “Sustainable Business Strategy”
In episode 1,129, Katy Slater, Callahan's senior vice president, discusses how the online course helps credit union executives explore business models that drive change.
Beyond The Flip Chart: 2 Credit Unions’ Approach To Journey Mapping The Member Experience.
UNFCU and All In take consultative and do-it-yourself paths, respectively, to achieve better internal processes and member service.
3 Ways To Put Credit Union Values Into Practice
Everence FCU lives out the principle of stewardship through loan, investment, and deposit products.
Browse Topics
Innovation Only Goes So Far Without Internal Alignment
Marc Rapport
Coastal Credit Union evaluates fintech through the lens of member value, strategic growth, and organizational readiness to implement new ideas.
Future Bets For Fintech
Rebecca Wessler
Credit unions are making decisions about where to build, invest, and partner as they balance today’s priorities with tomorrow’s opportunities.
Future Bets From Today’s Credit Unions
Marc Rapport
Industry leaders share how they approach fintech investment, balancing immediate needs with longer-term bets while keeping member value and mission at the center.
Competing For Gen Z, SMBs, And The Future Of Money
Callahan & Associates
Credit unions that enable seamless movement between fiat and digital assets position themselves as a trusted on- and off-ramp.
The Financial Readiness Gap: Credit Unions Evaluate It Every Day. But Who Builds It?
Callahan & Associates
The credit unions that win the next generation will be the ones that showed up early, when young members were forming habits and deciding whom to trust.
Defending Your Credit Union Against Fraud Means Fighting Fire With Smarter Fire
Callahan & Associates
The challenge is no longer whether to adopt AI, but how to adopt it responsibly with the right governance, the right partners, and the right balance between technology and human oversight.
Digital Assets Are Coming For Payments. Are Credit Unions Ready?
Andrew Lepczyk
McKinsey projects trillions of dollars in growth across digital assets, with money movement emerging as one of the biggest opportunities.
The Long Game For Fintech At FORUM Credit Union
Marc Rapport
The Indiana cooperative blends internal development with selective partnerships to meet members’ needs today now while positioning for what’s next.
Mission Fed Weighs Fintech Returns Against Real-World Fit
Marc Rapport
The San Diego cooperative leans on its CUSO and the CURQL network to make fintech investments, but member needs still guide which solutions ultimately make it into the credit union’s operations.
AI Boot Camp Is More Than Basic Training At Clearview FCU
Aaron Passman
Hands-on work with artificial intelligence tools is future-proofing staff members, giving them the confidence to adopt new technology and embrace efficiencies.
Change Faster To Be Better