From payments to claims processing and beyond, understanding your collateral protection insurance needs is crucial to selecting the right partner.
It has been shown repeatedly that the number of uninsured borrowers increases and losses grow larger when institutions move from CPI to a blanket policy.
Like water, the economy does not calm down immediately after a major disruption, and lenders must decide for themselves the best way to ride out the waves.
Insurance can be a cost-effective way for credit unions to boost the bottom line while helping members protect themselves, their families, and their assets.
Top-Level Takeaways CBC Federal Credit Union launched an insurance CUSO in August 2021 to provide members with money-saving options. As an added bonus, the CUSO also adds a new source of non-interest income. The CBC Insurance Agency has already surpassed its 100-policy milestone. The credit union now has plans to offer DMV registration services in-branch.
Retiring CLO stays on to lead the cooperative’s new emphasis on credit union service organizations, including its own.
The proper response will make a big impact but needs to be comprehensive and consider multiple risks.
A monthly collection of Callahan content that, together, addresses a single topic from a variety of perspectives.
A fledgling title insurance CUSO at California Credit Union saves dollars and makes sense.
Credit unions on both coasts share how they ramped up new insurance and investment services.
From yoga to YouTube, three credit unions share insight on what’s working, or not, in their shops.
Credit Union 1 is cultivating a people-first approach through a quarterly program that highlights different strategic goals and ties employee behavior to organization success.
A job-shadowing program at the Kansas City-area credit union has boosted internal promotion rates and helped less-tenured employees advance their careers.
HR leaders offer insights into their job titles, the impact they have on their credit unions, and how their roles have evolved as employee needs evolve.
Gallup data reveals only 20% of employees feel strongly connected to their workplace culture, with minimal differences across remote, hybrid, and on-site settings. Learn why this matters for credit unions.
Credit unions posted record revenue in the third quarter thanks to large gains in loan and investment income, yet asset quality worsened as the industry braced for interest rate cuts.
Credit union leaders share how they navigate a successful VA loan program and address challenges veterans face.
The president and CEO of the Defense Credit Union Council discusses similarities between the military and credit unions, the benefits of the “OODA loop,” and more.
The California cooperative transitioned to a centralized platform where risk assessments and controls are woven into the fabric of everyday processes.
Veterans reported higher levels of financial wellbeing than the average U.S. adult in a CFPB survey, but credit unions have room to help those experiencing hardship.