Strategies To Enhance Mortgage Efficiency Without Cutting Jobs
Credit unions are shuffling staff and reimagining operations to make up for a slowdown in home lending.
Lending
Our Lending page is the spot for credit union strategies on product development, operations, and pricing.
Top Lending Articles
The Art Of Selling On Social Media
Credit unions are navigating regulatory compliance and setting guidelines to help mortgage, investment, and deposit teams gain more traction on social.
2024 Lending Outlook: Hopes, Fears, And Serving Members In The Year Ahead
Forget the Beige Book — these credit union executives offer insights on what it will take to see green.
The $10 Billion Threshold, 6 Earnings Ratios, And What’s Hot And Not
January 30, 2017
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Five can’t-miss data points featured this week on CreditUnions.com.
The Truth Of TRID
January 23, 2017
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Callahan & Associates surveyed more than 200 credit union executives regarding their preparation, implementation, and post-TRID experiences.
The Rise Of The Machines
January 23, 2017
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How automated automobiles threaten to disrupt American society and the credit union business.
Speed Dating, McDonald’s, And Credit Union Products
January 19, 2017
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More options might seem like a good idea, but streamlined offerings also benefit both credit unions and their members.
How A Department Re-Org Supports Proficiency Across 5 Business Lines
January 18, 2017
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To keep up with share growth and diversity, Interra Credit Union rebuilt its lending department into five divisions, including agribusiness, business services, and more.
Great Meadow FCU Scores Big While Thinking Small
January 17, 2017
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The upstate New York cooperative mixes mobile offerings with online and in-person social relations to drive member, share, and loan growth.
Tips For Mergers And Navigating The Dark Web
January 17, 2017
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Five can’t-miss data points featured this week on CreditUnions.com.
Serve More Members while Wisely Growing your Auto Portfolio: Insurance and Integrated LOS Automation
January 13, 2017
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With many major banks and lenders pulling out of prime lending, credit unions are now poised for solid growth and have the opportunity to serve even more members.
Have We Reached Peak Auto?
January 12, 2017
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What the future holds for the venerable industry.
Open-Book Management At BCU
January 11, 2017
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A Midwest credit union branch puts OBM principles to work in the field.
The $10 Billion Threshold, 6 Earnings Ratios, And What’s Hot And Not
Five can't-miss data points featured this week on CreditUnions.com.
The Truth Of TRID
Callahan & Associates surveyed more than 200 credit union executives regarding their preparation, implementation, and post-TRID experiences.
Speed Dating, McDonald’s, And Credit Union Products
More options might seem like a good idea, but streamlined offerings also benefit both credit unions and their members.
How A Department Re-Org Supports Proficiency Across 5 Business Lines
To keep up with share growth and diversity, Interra Credit Union rebuilt its lending department into five divisions, including agribusiness, business services, and more.
Great Meadow FCU Scores Big While Thinking Small
The upstate New York cooperative mixes mobile offerings with online and in-person social relations to drive member, share, and loan growth.
Tips For Mergers And Navigating The Dark Web
Five can't-miss data points featured this week on CreditUnions.com.
Serve More Members while Wisely Growing your Auto Portfolio: Insurance and Integrated LOS Automation
With many major banks and lenders pulling out of prime lending, credit unions are now poised for solid growth and have the opportunity to serve ...
Open-Book Management At BCU
A Midwest credit union branch puts OBM principles to work in the field.
Browse Topics
How A Florida Credit Union Rebuilt Retention After The Great Resignation
Marc Rapport
Longer onboarding, focus groups, and peer leadership help Community First retain strong employees year after year.
What’s In A Name: Chief Efficiency Officer
Savana Morie
Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn behind the scenes fixes into front line — and bottom-line — wins.
How SWBC’s Contact Center Solutions Help Financial Institutions Stay Connected
Callahan & Associates
Delivering human-centered service in a digital world is no longer a luxury for credit union contact centers — it’s a necessity.
Amanda Garabedian On Leadership
Savana Morie
The CEO of Adventure Credit Union shares tips to maintain credibility amid rapid executive turnover and organizational change.
FedChoice Is Ready For The Next Government Shutdown – Whenever It Comes
Aaron Passman
A cross-functional team comprising nearly 20% of staff helped the Maryland-based credit union manage the crisis while staying focused on helping members.
Financial Nihilism Is Real, But How Can Credit Unions Respond?
Andrew Lepczyk
When money stops making sense, people suffer a crisis of financial confidence. Now’s the time to reconnect with members to help them establish long-term stability.
Exit Interview: Cheryl Sio, MembersAlliance Credit Union
Marc Rapport
From the teller line to the corner office, CEO Cheryl Sio’s story spans five decades of industry transformation and enduring leadership lessons.
What Was Once A Safe Corner Of Credit Union Portfolios Is Now A Source Of Pain
Callahan & Associates
Structured protection strategies provide potentially higher long-term total returns than bonds while muting the volatility and downside risk traditionally associated with equities.
Jim Morrell On Leadership
Aaron Passman
The CEO of Peninsula Community Federal Credit Union highlights how active listening and lessons from the basket ball court shape a culture of inclusive banking that serves members and employees.
2026 Begins With Market Sentiment Similar To 2025
Jason Haley
Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.
The Rise Of The Machines