Affordable Housing Isn’t About Business. It’s About People.
NOLA Firemen’s FCU helps members qualify for a mortgage in a state where poverty is high and insurance premiums are keeping many would-be borrowers out
Lending
Our Lending page is the spot for credit union strategies on product development, operations, and pricing.
Top Lending Articles
Midwestern Credit Unions Break New Ground With Auto Loans
Blaze, Consumers, and Interra credit unions pioneer a new path to liquidity under the guidance of Alloya Corporate.
7 Smart Loans For Life’s Big Moments
From funerals to education to gender-affirming care and beyond, credit unions are punching up the personal loan.
How To Build A Better Collections Process
June 3, 2020
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The need to streamline paperwork spurred Wings Financial Credit Union to rethink its loan collections.
Credit Union Mortgages Thrive In The First Quarter
June 2, 2020
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Mortgage market share for U.S. credit unions increased 1.0 percentage point year-over-year to reach 9.0% as of March 31.
Lending Pros Share Pandemic-Fueled Lending Lessons
June 1, 2020
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A new story each day this week as five credit unions share how they handled sudden change and soaring needs by adapting people, processes, and products.
College Prepped: Making Sure Your Private Student Lending Program Is Built For Success During The Pandemic, And Beyond
June 1, 2020
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By addressing today’s unique challenges, while remaining focused on the long view, credit unions engaged in private student lending have a powerful opportunity to connect with the next generation of members.
Lenders On Loan Make Mortgages At Affinity Plus
June 1, 2020
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The Minnesota credit union shifted 45 consumer lenders and others with loan experience to help the cooperative meet a flurry of mortgage activity.
How Financial Center First Ramped Up Their Payments Platform
June 1, 2020
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Lower wait times and more self-service options result in higher member satisfaction.
Credit Unions Overcome PPP ‘Nightmare’
May 27, 2020
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Portal crashes. Controversies. Confusion. Despite a shaky start, the Paycheck Protection Program is providing badly needed capital to more than 4.3 million small businesses nationwide.
Pandemic Response Vendor Showcase (Part 3)
May 25, 2020
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Looking for new solutions to help your credit union navigate this crisis? Check out these featured credit union suppliers that are delivering cutting-edge products and services.
Pandemic Response Vendor Showcase (Part 2)
May 21, 2020
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Looking for new solutions to help your credit union navigate this crisis? Check out these featured credit union suppliers that are delivering cutting-edge products and services.
Tales From The Data: Credit Unions And COVID-19
May 18, 2020
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Early first quarter data shows the industry balance sheet is changing as credit unions respond to COVID-19.
How To Build A Better Collections Process
The need to streamline paperwork spurred Wings Financial Credit Union to rethink its loan collections.
Credit Union Mortgages Thrive In The First Quarter
Mortgage market share for U.S. credit unions increased 1.0 percentage point year-over-year to reach 9.0% as of March 31.
Lending Pros Share Pandemic-Fueled Lending Lessons
A new story each day this week as five credit unions share how they handled sudden change and soaring needs by adapting people, processes, and ...
College Prepped: Making Sure Your Private Student Lending Program Is Built For Success During The Pandemic, And Beyond
By addressing today’s unique challenges, while remaining focused on the long view, credit unions engaged in private student lending have a powerful opportunity to connect ...
Lenders On Loan Make Mortgages At Affinity Plus
The Minnesota credit union shifted 45 consumer lenders and others with loan experience to help the cooperative meet a flurry of mortgage activity.
How Financial Center First Ramped Up Their Payments Platform
Lower wait times and more self-service options result in higher member satisfaction.
Credit Unions Overcome PPP ‘Nightmare’
Portal crashes. Controversies. Confusion. Despite a shaky start, the Paycheck Protection Program is providing badly needed capital to more than 4.3 million small businesses nationwide. ...
Pandemic Response Vendor Showcase (Part 3)
Looking for new solutions to help your credit union navigate this crisis? Check out these featured credit union suppliers that are delivering cutting-edge products and ...
Pandemic Response Vendor Showcase (Part 2)
Looking for new solutions to help your credit union navigate this crisis? Check out these featured credit union suppliers that are delivering cutting-edge products and ...
Tales From The Data: Credit Unions And COVID-19
Early first quarter data shows the industry balance sheet is changing as credit unions respond to COVID-19.
Browse Topics
Manufactured Homes Help Close The Housing Affordability Gap
Aaron Passman
Lower prices and better amenities are making pre-built homes an appealing option for credit unions looking to bolster their balance sheet and borrowers stymied by the affordable housing crisis.
How Prepared Are U.S. Workers For Retirement? The Answer Is, ‘Not Well.’
Andrew Lepczyk
Data from Vanguard shows retirement preparation declines with age, leaving no generation fully ready. The gap presents both a challenge and an opportunity for credit unions.
What’s In A Name: Chief People And Technology Officer
Savana Morie
It’s not every day a technology leader takes over HR. Vantage West’s Rob Hoyle explains why the two disciplines are linked now more than ever.
The Employee Benefit Cost Crisis And The Financial Strategy Forward-Thinking Credit Unions Are Using To Solve It
Callahan & Associates
Rising credit union benefit costs don’t have to remain a permanent operating burden.
Financial Market Jitters Escalate
Jason Haley
Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.
Takeaways From Day 2 Of GAC
Aaron Passman
From macroeconomics to multiculturalism, the future of AI, and more, the second day of this year’s convention was packed with insights.
Takeaways From Day 1 Of GAC
Aaron Passman
From new attitudes to new ways of thinking about service delivery, here’s a look at the first day of the industry’s biggest event.
Credit Union Storytelling With A Mission Focus
Marc Rapport
Storytelling drives growth and loyalty at Navy Federal, where real member experiences become narratives that strengthen trust, reinforce value, and build lasting relationships.
How Lake Trust Turns Member Experiences Into Brand Strategy
Savana Morie
From where stories come from to how they’re produced and distributed, Lake Trust shares how authentic member narratives strengthen its brand and show what “positive impact” looks like in action.
How An Internal Storyteller Fuels Member Growth At Navy Federal
Marc Rapport
An expert in user experience turns complex problems and opportunities into narratives that guide leaders toward confident decisions and growth-focused investment.