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Inside Connex’s DEI Journey

The Connecticut credit union has an in-depth plan to help narrow the racial wealth gap and expand access to underbanked consumers.
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Industry Performance: Member Relationships (4Q21)

Inflation and international trade sanctions cast shadows over member spending behavior in the near future.
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5 Tips For Navigating NCAA Player Sponsorships

Name, image, and likeness (NIL) contracts are still new, but three intrepid credit unions share best practices and lessons learned about building relationships with college ...
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How Abilene Teachers Rallied The Community With A Social Media Campaign

By turning March 25 into "325 Day," the credit union helped launch a civic celebration that has become an annual event.
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Impacts Of Data Science And Analytics On The Credit Union Industry

Every member interaction offers insight into preferences and habits. Using these data points, credit unions can not only better serve their members but also increase ...
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Lending By Appointment: 3 Ways To Use Credit Union Appointment Scheduling To Drive More Loans

Omnichannel scheduling provides the perfect bridge from intent to action.
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It Takes More Than Convenience To Woo Credit Card Users

Credit card users today base their choice of credit card on more than four factors. Convenience is important, but so are rewards, data security, credit-building ...
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3 Ways To Build Connections Through Social Media

Tips and tricks from three cooperatives that present personality and add a human touch to social posts.
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How Being ‘Unapologetically Different’ Helped Buckeye State’s Turnaround

A focus on reining in costs and changing organizational culture have transformed the Ohio-based institution.
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How To Reduce Financial Stress And Boost Productivity

A Massachusetts cooperative shows what financial coaching looks like when it’s done the Workers way.
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