Exit Interview: Cheryl DeBoer, Advia Credit Union
May 16, 2022
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After 18 years as CEO at the Kalamazoo, MI, cooperative, DeBoer is ready to pass the torch to a new generation of leaders.
Michigan
Lake Trust Nurtures Local Entrepreneurs
May 9, 2022
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A partnership between the Michigan-based credit union and a local economic development group is helping new businesses test concepts and gain business experience via a new incubator space.
2 Ways To Approach Fee Relief For Members
April 25, 2022
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United FCU offers support by reducing overdraft and NSF fees; Amplify flat-out eliminates them.
5 Tips For Navigating NCAA Player Sponsorships
March 23, 2022
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Name, image, and likeness (NIL) contracts are still new, but three intrepid credit unions share best practices and lessons learned about building relationships with college players.
Kellogg Community Balances Loan Growth With Member Impact
February 28, 2022
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Substantial loan growth is helping propel Kellogg Community Credit Union ($818.1M, Battle Creek, MI) toward the $1 billion-asset mark. But rather than concentrating on asset milestones, it remains focused on the impact it can deliver to the members and communities it serves. Year-over-year loan growth during the third quarter of 2021 was 18.5%, nearly three
Credit Unions And Employee Impact
January 10, 2022
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Three ways credit unions are connecting institutional mission and employee engagement.
Credit Unions Are Turning The Motor City Into Mortgage City
January 5, 2022
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Quicken Loans might be underpinning the revitalization of Detroit, but financial cooperatives are serving the long-awaited renaissance in their own ways.
ELGA Fuels Growth For Areas In Need
January 5, 2022
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The Michigan cooperative is going against the grain of other FIs by serving moderate to low-income members, opening new branches, and tapping CDFI funds to lend to people in need.
Tips To Make 2022 The Best Year Yet (Part 2)
December 13, 2021
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Credit union leaders share how they plan to make the coming year a success — both by numbers and beyond.
Core Processing App Stores Thrive On Collaboration
December 6, 2021
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A decade of cooperative support enables core processors to help credit union clients save time, money, and energy and better serve members.
Exit Interview: Cheryl DeBoer, Advia Credit Union
After 18 years as CEO at the Kalamazoo, MI, cooperative, DeBoer is ready to pass the torch to a new generation of leaders.
Lake Trust Nurtures Local Entrepreneurs
A partnership between the Michigan-based credit union and a local economic development group is helping new businesses test concepts and gain business experience via a ...
2 Ways To Approach Fee Relief For Members
United FCU offers support by reducing overdraft and NSF fees; Amplify flat-out eliminates them.
5 Tips For Navigating NCAA Player Sponsorships
Name, image, and likeness (NIL) contracts are still new, but three intrepid credit unions share best practices and lessons learned about building relationships with college ...
Kellogg Community Balances Loan Growth With Member Impact
Substantial loan growth is helping propel Kellogg Community Credit Union ($818.1M, Battle Creek, MI) toward the $1 billion-asset mark. But rather than concentrating on asset ...
Credit Unions And Employee Impact
Three ways credit unions are connecting institutional mission and employee engagement.
Credit Unions Are Turning The Motor City Into Mortgage City
Quicken Loans might be underpinning the revitalization of Detroit, but financial cooperatives are serving the long-awaited renaissance in their own ways.
ELGA Fuels Growth For Areas In Need
The Michigan cooperative is going against the grain of other FIs by serving moderate to low-income members, opening new branches, and tapping CDFI funds to ...
Tips To Make 2022 The Best Year Yet (Part 2)
Credit union leaders share how they plan to make the coming year a success — both by numbers and beyond.
Core Processing App Stores Thrive On Collaboration
A decade of cooperative support enables core processors to help credit union clients save time, money, and energy and better serve members.
Browse Topics
Don’t Wait For Data. FirstLook Analysis Is Available Today.
Callahan & Associates
Callahan & Associates provides an early look at quarterly performance results. Sneak a peek at the latest trends here.
What Credit Unions Can Learn From Mamdani’s Campaign
Alix Patterson
Don’t stop reading because you think this is a love letter to Zohran Mamdani. It’s not about politics; it’s about connection and authenticity. His people-first campaign offers four lessons for credit unions on speaking with purpose and being heard.
Member Experience Is Everything
Aaron Passman
Explore best practices to streamline service, inspire leadership engagement, and improve the member experience.
2 Hot Takes On Member Growth
Rebecca Wessler
Member growth is slowing. What can credit unions do about it? Callahan experts explore how purpose and financial wellbeing might be the key to sustainable member growth.
How Credit Unions Can Compete Through Omnichannel Member Experiences
Callahan & Associates
Futureproof your credit union. Learn how ASAPP Financial Technology’s bank.io OXP | Omnichannel Experience Platform supports credit unions as they compete against direct-to-consumer fintechs.
Why Service And Support Should Guide Your Technology Decisions
Callahan & Associates
Choosing the right credit union core technology provider helps members, employees, and the credit union thrive.
Insights From The Outside: Erling Amundson
Marc Rapport
When Erling Amundson made the jump from Fortune 500s to Langley Federal Credit Union, he brought a knack for member service and systems that listen, learn, and evolve.
3 Ways To Build A Better Member Experience
Rebecca Wessler
Credit unions improve the member experience through training, bilingual service, and bold branch strategies. Explore three stories that show what it takes to connect.
The Member Experience Revolution
Omar Shalabi
How changing consumer behavior is redefining branches as community spaces for advice, education, and connection.
How Credit Limits Impact Cardmember Usage And Loyalty
Callahan & Associates
Increases in credit limits strengthen trust and loyalty; denials risk driving cardholders away.