Michigan

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Tips To Make 2022 The Best Year Yet (Part 2)

Credit union leaders share how they plan to make the coming year a success — both by numbers and beyond.
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Core Processing App Stores Thrive On Collaboration

A decade of cooperative support enables core processors to help credit union clients save time, money, and energy and better serve members.
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Desert Financial Leads With Heart To Conquer New Markets

The Arizona cooperative commits time and money to fundraising, grants, and activities that revolve around the idea of giving back.
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Exit Interview: Karen Church, ELGA Credit Union

From high school to retirement, Flint credit union CEO Karen Church shares her passion for the movement and what lies ahead for her.
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High-Tech Meets High-Touch: How Avatars Help 5 Credit Unions Advance Member Service

Chatbots can learn, and these credit unions are infusing their technology with a touch of personality.
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What Does ‘Digital-First’ Mean For Clearview FCU?

The Pennsylvania credit union is expanding its technology offerings to create internal efficiencies and improve convenience, but it’s still not cutting the branch.
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6 Credit Unions On How They’ve Responded To The Delta Variant

As they prepare for new developments, credit unions are keeping branches open for longer hours and leaning on hybrid work-from-home models to keep the back ...
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6 Credit Union Newcomers Share What They Brought And What They’ve Learned

How do these managers view advancing their existing skillsets — and the enterprise — in a cooperative setting?
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3 Managers. 2 Decades. 1 Agile Digital Team.

A three-headed leadership group manages MSUFCU’s digital team.
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Lessons Learned From A Challenging Year (Part 2)

Credit union chief executives share key takeaways from 2020 and talk about how they’ll turn challenge into opportunity in the year ahead.
Jim Morrell, Peninsula Community FCU

Jim Morrell On Leadership

The CEO of Peninsula Community Federal Credit Union highlights how active listening and lessons from the basket court shape a culture of inclusive banking that serves members and employees.

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