A Communal Approach to Drive Membership
Listerhill Credit Union seamlessly integrates its “Pick 5” program into a tier of community-oriented initiatives.
Listerhill Credit Union seamlessly integrates its “Pick 5” program into a tier of community-oriented initiatives.
Take the rapidly rising costs of college education, mix in a private student loan market that has grown 450% in the last seven years alone, add a mass exodus of traditional lenders because of restricted access to capital, and you’ve got a volatile recipe for turmoil in the student loan marketplace.
Many credit unions just issue a debit card to their members with a checking account. Learn how Patriot FCU, University FCU and Citibank structure their programs.
Arlington Community Federal Credit Union (ACFCU), a $188 million credit union with 36 percent of its portfolio in auto loans, created an innovative program to educate Gen Y about the car buying process.
How Oxford FCU is having success with its’ two-pronged strategy that is attracting younger members and driving up debit card usage.
New research shows greater levels of financial satisfaction and confidence among military millennials, and Navy Federals introduction of a new financial education website.
Travis Credit Union takes a comprehensive Web 2.0 approach in reaching younger members, including launching a contest through YouTube and establishing a presence on Facebook.
How financially illiterate are our nations university students?
According to a recent J.D. Power report, the generation once thought to end car culture is now buying cars in higher numbers.
The generation after the millennials promises to effect more change in the workplace than any of its predecessors.
Look beyond the headlines to better understand what is driving current market trends and how they could impact your credit union’s investment portfolio.
With economic uncertainty on the horizon, credit union members are moving money into lower-term deposits and paying down debt, helping to boost margins and lower delinquency across the industry.
Callahan & Associates provides an early look at quarterly performance results. Sneak a peek at the latest trends here.
Leveraging cutting-edge technology, like AI automation and intelligent document processing, can streamline portfolio protection, minimize disruptions, and ensure accuracy.
A data-rich segmentation strategy and member personas have transformed everything from product design to branch operations at the Washington cooperative.
A two-pronged testing process at TruStone Financial ensures a seamless member experience as the credit union rolls out new digital tools.
Canopy Credit Union’s push to certify staff as financial coaches is part of a broader strategy to build community resilience, strengthen internal culture, and deepen member relationships.
How credit unions can detect and resolve digital friction to retain members.
Questions and recommendations to help credit unions improve the management and evaluation of their credit card portfolio.