Gen Y/Millennials

Credit Union Digital Customer Success — For Every Generation

The key to serving different generations is to not only enable many ways for members to engage, but also offer seamless transitions from one channel to the other. The key to serving different generations is to not only enable many ways for members to engage, but also offer seamless transitions from one channel to the other.

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Service Puts Financial Wellness In Members’ Pockets

The financial atmosphere is changing. A decline in in-person transactions is leaving credit union staffers with fewer face-to-face opportunities to talk with members about financial planning and wellness. And the rise of non-traditional resources for investment and savings advice tempting resources that young people are turning to more often, according to a recent national survey

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Credit Unions On Campus

I grew up in California, but these days I’m a student at Williams College, located in a small, rural town in the heart of the Berkshires. My family has always been involved in the credit union movement, and while in college I’ve been interested to hear other students’ perspectives on this industry. I was directed

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Fintech Adoption On The Rise

Consumers are taking to fintech at a rapid pace, according to a recent study, with those age 56 and older representing the fastest-growing user demographic.

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How Credit Unions Can Ease The Back-To-School Burden

Summer may only be at its midway point, but that’s not stopping credit unions from back-to-school planning. Many institutions all over the country kick off their back-to-school campaigns well ahead of the new academic year. Parents and students often need help to buy new backpacks, clothing, laptops and a host of other classroom supplies. Many

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Blogs

Can Credit Unions Capitalize On Barbenheimer’s Big Moment?

With brands of all stripes latching on to the summer’s biggest movie craze, they walk a fine line between being in on the joke and ...
Features

The Credit Card Pull: How To Attract The Next Generation Of Members

Millennials and Gen Z are reshaping the financial services industry. The way credit unions respond will impact business growth for years to come.

What Is The Future Of Student Lending For Credit Unions?

In late August, the Biden-Harris administration announced their long-awaited plans for easing the financial burden of the millions of Americans who hold federal student loans. ...
Partner Perspectives

Credit Union Digital Customer Success — For Every Generation

The key to serving different generations is to not only enable many ways for members to engage, but also offer seamless transitions from one channel ...
Features

Service Puts Financial Wellness In Members’ Pockets

The financial atmosphere is changing. A decline in in-person transactions is leaving credit union staffers with fewer face-to-face opportunities to talk with members about financial ...
Industry Insights

Prioritizing Member Service In P2P Transfers

It’s time for credit unions to take the best of Zelle and Venmo and put their own spin on those platforms.
Features

Filling Your Mortgage Pipeline By Marketing To Millennials

The market Is changing rapidly, and young adults now have more spending power than any other demographic. Here's how to harness It to help grow ...
Credit Union Industry Commentary

Credit Unions On Campus

I grew up in California, but these days I’m a student at Williams College, located in a small, rural town in the heart of the ...
Graph Of The Week

Fintech Adoption On The Rise

Consumers are taking to fintech at a rapid pace, according to a recent study, with those age 56 and older representing the fastest-growing user demographic.
Features

How Credit Unions Can Ease The Back-To-School Burden

Summer may only be at its midway point, but that’s not stopping credit unions from back-to-school planning. Many institutions all over the country kick off ...
1Q25 Share Change By Product

5 Takeaways From Trendwatch

With economic uncertainty on the horizon, credit union members are moving money into lower-term deposits and paying down debt, helping to boost margins and lower delinquency across the industry.

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Compliance Without Compromise

Leveraging cutting-edge technology, like AI automation and intelligent document processing, can streamline portfolio protection, minimize disruptions, and ensure accuracy.

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