Minnesota

Best Of Analytics 2019

Five articles from the past 12 months offer best practices, insights, and tips for making the most of business intelligence in 2020.

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How To Build A Better Collections Process

The need to streamline paperwork spurred Wings Financial Credit Union to rethink its loan collections.
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Lenders On Loan Make Mortgages At Affinity Plus

The Minnesota credit union shifted 45 consumer lenders and others with loan experience to help the cooperative meet a flurry of mortgage activity.
Purpose In Action

Help For Employees Who Need It

Wings Financial Credit Union’s Employee Pandemic Fund provides financial assistance to those affected by the coronavirus.
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4 Questions That Show How Analytics Supports A Solid Response To COVID-19

From direct deposits to direct outreach, analysts are greasing the gears of member service as they spin like never before.
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Tips For Managing (And Securing) Work From Home

Credit unions are optimizing work environments, integrating key systems, ensuring business continuity and cybersecurity, and adapting culture to new ways of working.
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A Mobile App That Shines With 5 Stars

Affinity Plus FCU revamped its online and mobile banking systems to give members a robust yet straightforward experience.
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Lessons From A YouTube Series

Arizona FCU puts a financial twist on “The Biggest Loser” with its “My Comeback” web series.
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349 Data Points That Define Member Engagement

Wings Financial’s member engagement score leverages modern methods to answer an age-old question.
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How Opportunities Credit Union Throws A Lifeline To Underwater Borrowers

This Vermont cooperative is making life-changing auto loans to rescue borrowers who are underwater or burdened with high-interest debt of all kinds.
Features

Best Of Analytics 2019

Five articles from the past 12 months offer best practices, insights, and tips for making the most of business intelligence in 2020.

Is Revenge Savings A Fad? Or A Financial Shift?

After years of post-pandemic splurges for the well-to-do and inflationary pain for the less well off, more Americans are shifting to a discipline of saving. Here’s what that means for members and how credit unions can turn the trend into opportunity.

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