Innovation At The Speed Of Payments (Part 1)
Credit union leaders share how they’re navigating the fast lane of payments innovation—balancing speed, trust, and tech to meet rising member expectations.
Ops & Payments
Our Ops& Payments page is the hub for credit union-tested and approved methods to increase usage of checking accounts, credit cards, bill pay, and more.
Top Ops & Payments Articles
Ask An Analyst: How Is Gen Z Reshaping Payments?
In a rapidly evolving payments landscape, Gen Z prefers simpler, frictionless systems.
What Should Credit Unions Know About Stablecoins?
Congress is considering new legislation around cryptocurrency, and these new tools could have profound implications for the industry.
How MSUFCU Saw 2x Deposit Growth
October 16, 2023
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A new solution allows credit unions to reach young, motivated, prospective members, and offers cash rewards to members for positive financial behavior, including increasing savings and paying off debt.
Top-Line Revenue Expands At U.S. Credit Unions
October 9, 2023
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Credit unions added high-yielding loans to their balance sheets during the second quarter; however, higher funding costs offset some of these gains.
Credit Unions Are Stepping Up Aid Offerings Amid Strikes
October 2, 2023
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Credit unions serving sectors impacted by work stoppages are rolling out offers to assist members facing economic hardship.
11 Big Questions To Help You Develop A Modern Payments Strategy
September 25, 2023
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Your credit union needs a modern payments strategy that supports today’s industry-wide threats and opportunities. Here are 11 questions to consider when developing your new approach to payments.
United Bay Is Broadening Its Reach By Rebuilding Banking Deserts
September 25, 2023
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The Michigan-based credit union is expanding across the state with some unintended help from for-profit banks.
3 Ways To Reach Unbanked And Underbanked Households
September 11, 2023
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Bank On certified accounts fulfill the credit union mission while fortifying community partnerships.
Credit Card Spending Rebounds. Penetration Holds Steady.
September 11, 2023
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Credit union members are more willing to pull out their plastic post-pandemic, but the industry can still gain ground with wallet share.
Credit Unions Take A Big Step Toward Instant Payments
September 11, 2023
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Early adopters of FedNow embrace the Federal Reserve’s answer to fintechs like Venmo and Paypal.
5 Practical Tips To Boost Cardholder Confidence In Your Credit Program
September 11, 2023
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Cardholders have an array of credit options. Here’s how to make your card stand out.
How To Navigate Risks And Evaluate Your Credit Card Program
September 11, 2023
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Credit card loans have a higher risk profile than any other loans on the balance sheet. Now is the time to perform due diligence on your credit card assets.
How MSUFCU Saw 2x Deposit Growth
A new solution allows credit unions to reach young, motivated, prospective members, and offers cash rewards to members for positive financial behavior, including increasing savings ...
Top-Line Revenue Expands At U.S. Credit Unions
Credit unions added high-yielding loans to their balance sheets during the second quarter; however, higher funding costs offset some of these gains.
Credit Unions Are Stepping Up Aid Offerings Amid Strikes
Credit unions serving sectors impacted by work stoppages are rolling out offers to assist members facing economic hardship.
11 Big Questions To Help You Develop A Modern Payments Strategy
Your credit union needs a modern payments strategy that supports today’s industry-wide threats and opportunities. Here are 11 questions to consider when developing your new ...
United Bay Is Broadening Its Reach By Rebuilding Banking Deserts
The Michigan-based credit union is expanding across the state with some unintended help from for-profit banks.
3 Ways To Reach Unbanked And Underbanked Households
Bank On certified accounts fulfill the credit union mission while fortifying community partnerships.
Credit Card Spending Rebounds. Penetration Holds Steady.
Credit union members are more willing to pull out their plastic post-pandemic, but the industry can still gain ground with wallet share.
Credit Unions Take A Big Step Toward Instant Payments
Early adopters of FedNow embrace the Federal Reserve's answer to fintechs like Venmo and Paypal.
5 Practical Tips To Boost Cardholder Confidence In Your Credit Program
Cardholders have an array of credit options. Here’s how to make your card stand out.
How To Navigate Risks And Evaluate Your Credit Card Program
Credit card loans have a higher risk profile than any other loans on the balance sheet. Now is the time to perform due diligence on ...
Browse Topics
Keep The Mortgage. Ditch The Fees.
Savana Morie
A rethink of closing costs, rate relief, and employer partnerships helped 7 17 Credit Union build an affordable housing mortgage program that works.
Home Is Where The Heart (And More) Is
Aaron Passman
Where is mortgage growth coming from right now? This week, CreditUnions.com covers a mix of home equity campaigns, targeted affordability programs, and niche lending strategies that are bringing borrowers back into the market.
3 Ways To Market For HELOC Success
Aaron Passman
Home equity lending is a winning option for credit unions in today’s mortgage environment. Learn how three different shops meet members’ needs.
Small House, Big Opportunity: 2 Takes On Manufactured Home Loans
Aaron Passman
Manufactured home loans can provide members access to affordable housing, including those in rural areas. Two credit unions share how they approach the niche product.
Mortgage Lending Is Back, But It Looks Different
Tony Waltrich
After a prolonged slowdown, signs of life are returning to mortgage lending. Growth is uneven, with first-time buyers and shifting rate dynamics driving activity in select segments.
MSUFCU Turns A Break In Payments Into A Member Experience Moment
Aaron Passman
The Michigan cooperative keeps everyday payments working and members happy by using a common friction point to build brand loyalty.
Insights From The Outside: Don Rositano
Marc Rapport
How a former Sam’s Club finance leader adapted his member-first mindset to a not-for-profit credit union.
What’s In A Name: Vice President Of History And Culture
Aaron Passman
How a novel role instills SchoolsFirst FCU’s future leaders with an appreciation for its past.
Growth Is A Mindset, But Success Is In The Contract
Callahan & Associates
Arriba Advisors co-founder Tom Russell explores how credit unions can bridge the gap between a growth mindset and their technical reality.
Fraud Is Faster, Smarter, And Harder To Stop. Here’s How To.
Callahan & Associates
RKL offers insight, expertise, and experience to help fight off growing threats.