Innovation At The Speed Of Payments (Part 1)
Credit union leaders share how they’re navigating the fast lane of payments innovation—balancing speed, trust, and tech to meet rising member expectations.
Ops & Payments
Our Ops& Payments page is the hub for credit union-tested and approved methods to increase usage of checking accounts, credit cards, bill pay, and more.
Top Ops & Payments Articles
Ask An Analyst: How Is Gen Z Reshaping Payments?
In a rapidly evolving payments landscape, Gen Z prefers simpler, frictionless systems.
What Should Credit Unions Know About Stablecoins?
Congress is considering new legislation around cryptocurrency, and these new tools could have profound implications for the industry.
Top 5 Merchant Payments Trends To Watch For In 2023
May 8, 2023
No Comments
Customer payment expectations continue to shift. From personalized rewards and offers to shopping cart access across platforms, learn more about these important merchant trends.
Share Growth Slows In Lockstep With Personal Savings Rate
May 8, 2023
No Comments
Annual share growth has slowed for seven straight quarters, mirroring the decline in the personal savings rate.
Average Member Relationship Jumped $10,000 In The Past Decade
May 1, 2023
No Comments
The increase comes as credit union hiring has not kept pace with membership growth.
Which Credit Unions Top The Chart In Average Member Relationship?
May 1, 2023
No Comments
The ability to expand existing member relationships is a strong foundation for any growth strategy.
The Liquidity Crisis (And How To Handle It)
April 24, 2023
No Comments
What has happened to liquidity in the past year, and how are credit unions managing the current dearth of incoming funds?
The Scrum Team’s Work Makes The Dream Work
April 17, 2023
No Comments
An Agile approach to project management is driving business transformation at Grow Financial Credit Union.
2023 Credit Card Market Overview
April 13, 2023
No Comments
This session, presented by TRK Advisors and Elan Credit Card, will explore how credit unions are competing against dominant credit card issuers and what to expect in 2023.
Will Tax Refunds Relieve Liquidity Fears?
April 10, 2023
No Comments
Tax refunds typically underpin share growth in the first quarter; this year, these deposits are especially welcome.
Eco-Minded Members Seek Sustainable Solutions
April 3, 2023
No Comments
How can credit unions protect the planet and encourage members to do the same?
Where Do Credit Unions Stand With Uninsured Deposits?
April 3, 2023
No Comments
After dominating headlines following the collapse of Silicon Valley Bank, here’s a look at how uninsured shares are divided by asset class at credit unions.
Top 5 Merchant Payments Trends To Watch For In 2023
Customer payment expectations continue to shift. From personalized rewards and offers to shopping cart access across platforms, learn more about these important merchant trends.
Share Growth Slows In Lockstep With Personal Savings Rate
Annual share growth has slowed for seven straight quarters, mirroring the decline in the personal savings rate.
Average Member Relationship Jumped $10,000 In The Past Decade
The increase comes as credit union hiring has not kept pace with membership growth.
Which Credit Unions Top The Chart In Average Member Relationship?
The ability to expand existing member relationships is a strong foundation for any growth strategy.
The Liquidity Crisis (And How To Handle It)
What has happened to liquidity in the past year, and how are credit unions managing the current dearth of incoming funds?
The Scrum Team’s Work Makes The Dream Work
An Agile approach to project management is driving business transformation at Grow Financial Credit Union.
2023 Credit Card Market Overview
This session, presented by TRK Advisors and Elan Credit Card, will explore how credit unions are competing against dominant credit card issuers and what to expect in 2023.
Will Tax Refunds Relieve Liquidity Fears?
Tax refunds typically underpin share growth in the first quarter; this year, these deposits are especially welcome.
Eco-Minded Members Seek Sustainable Solutions
How can credit unions protect the planet and encourage members to do the same?
Where Do Credit Unions Stand With Uninsured Deposits?
After dominating headlines following the collapse of Silicon Valley Bank, here's a look at how uninsured shares are divided by asset class at credit unions.
Browse Topics
Keep The Mortgage. Ditch The Fees.
Savana Morie
A rethink of closing costs, rate relief, and employer partnerships helped 7 17 Credit Union build an affordable housing mortgage program that works.
Home Is Where The Heart (And More) Is
Aaron Passman
Where is mortgage growth coming from right now? This week, CreditUnions.com covers a mix of home equity campaigns, targeted affordability programs, and niche lending strategies that are bringing borrowers back into the market.
3 Ways To Market For HELOC Success
Aaron Passman
Home equity lending is a winning option for credit unions in today’s mortgage environment. Learn how three different shops meet members’ needs.
Small House, Big Opportunity: 2 Takes On Manufactured Home Loans
Aaron Passman
Manufactured home loans can provide members access to affordable housing, including those in rural areas. Two credit unions share how they approach the niche product.
Mortgage Lending Is Back, But It Looks Different
Tony Waltrich
After a prolonged slowdown, signs of life are returning to mortgage lending. Growth is uneven, with first-time buyers and shifting rate dynamics driving activity in select segments.
MSUFCU Turns A Break In Payments Into A Member Experience Moment
Aaron Passman
The Michigan cooperative keeps everyday payments working and members happy by using a common friction point to build brand loyalty.
Insights From The Outside: Don Rositano
Marc Rapport
How a former Sam’s Club finance leader adapted his member-first mindset to a not-for-profit credit union.
What’s In A Name: Vice President Of History And Culture
Aaron Passman
How a novel role instills SchoolsFirst FCU’s future leaders with an appreciation for its past.
Growth Is A Mindset, But Success Is In The Contract
Callahan & Associates
Arriba Advisors co-founder Tom Russell explores how credit unions can bridge the gap between a growth mindset and their technical reality.
Fraud Is Faster, Smarter, And Harder To Stop. Here’s How To.
Callahan & Associates
RKL offers insight, expertise, and experience to help fight off growing threats.